-
February 2024 by Joe Spinella
I honestly don’t understand why humans work here when this place is just an ATM.The employees here are useless suits whose sole purpose is to stand next to you while you use the ATM. Here are two specific examples:1. I attempted to obtain a Medallion Stamp Guarantee but was sent away to another bank despite being a PNC customer for 20+ years. They wouldn’t even make an effort to contact their regional team or offer other help.2. After the machine wasn’t accept my ripped $100, I asked for them to exchange it for me (a common practices). I was told that “this isn’t actually a bank, and so they don’t have any cash to help with this”. lol - they were serious.If you have to do anything other than use the ATM, go to another bank or branch because you’ll be wasting your time stopping here.
-
November 2023 by Shane Hamilton
Kevin Mason is extremely professional, helpful, and kind. If I need bank services from PNC in person, I'll return here to see him.
-
June 2023 by Paige Renee
Best PNC Bank around. I pass at least a dozen on my way to go this branch. Very competent, helpful, awesome staff!!! Tina is amazing, will always ask for her!
-
April 2023 by christina brooks
Please update your info here for this branch in Royal Oak. Because this location no longer works with cash. The drive thru and counter service inside is also closed. People need to know this before they waste a trip to this branch location.
-
April 2023 by Bonnie Sauers
Liked going to this bank because it was 5 mins. from my home; now they have closed it to regular banking customers!!
-
April 2023 by Scott L
Quick friendly service
-
February 2023 by J L
I went in to make a deposit. The drive through and teller services inside do not exist. I asked if they would take my deposit and I will visit the PNC in Berkley next time. They would not do it. Why do they have tellers at all? I will look into other banks for my business needs.
-
July 2022 by Devin Lawson
Horrible service. I went in to close my account. 2 clerks on duty and the manager sitting at his desk doing NOTHING. A clerk walks up to him and asked him if he had time to close my account and he said no time today and it's only 11a.m.! They suggested i drive to another location in a different city and try there! I called and reported them to the main PNC # and was able to close my account on the phone fortunately.
-
March 2022 by TheBaddest Radish
Horrible location. They refused to helpmake a new debit card and said I would have to go to a different location, or call and wait a week+ to get a new one. I ended going to a different location in Berkely and they made a new one on the spot and took no less than 10 minutes. There is no reason/ excuse they couldn't do it.The ATM will eat your money. Do not use it.They lie about their hours and close whenever they feel like it.Don't waste your time. Or your money.
-
September 2021 by Cara AnnMarie
I have called multiple times and gone in person to request an appointment with the one banker at this branch. I leave ALL my info (when I went in-person the teller wrote it on a sticky note - including an account number - seems SCARY) to NEVER hear back OR get an APPT. I have done this three times. I cannot imagine a more unprofessional bank.
-
February 2020 by T Smith
Very helpful today, and very kind. Thank you!
-
December 2019 by R. Ibdah
Great service, great locations, plenty of parking
-
November 2019 by Karan Fortson
Fantastic staff. Very convenient. Staff always friendly and informative.
-
April 2019 by Jim Michales
Great Parking, Great Service, Very nice people.
-
December 2018 by Vicki Jo DuPraw
People here are so friendly LOVE this branch Easy parking Easy in and out I don't go anywhere else
