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February 2024 by Eleanor Ellington
I've been going to this PetSmart for 5 years. My dog, a German Shepherd, went to two obedience classes there. The cost was reasonable.
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January 2024 by Alton Craft
Nice people work there
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January 2024 by Ebony Jones
It took me a while to leave this review. Chelsie H. groomed my dog and she basically shaved all of his hair off to his skin. She’s lazy. Not only that she gave me papers saying that my dog was misbehaving and charged me a 40 dollar handling fee. My dog has been going to groomers since he’s been of age. He’s a curly doggy but I’ve had groomers that DO THEIR JOB if you can’t handle curly hair dogs then don’t be a groomer. She also tried to diagnose my dog and after going to the Vet he literally didn’t have what she claimed he did. I literally want to dispute the charge because of her lazy work. Don’t book with her she likes to remind you how she’s been doing it for 20 years but she just shaved my dog down I could have done that my damn self.
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January 2024 by Karen O'Rourke
Nice and helpful employees
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January 2024 by Amanda Rose
The parking lot is awful but the staff is very friendly.
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December 2023 by P V
Rude staff. Didn’t make an attempt to work with me. Please go somewhere else!
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November 2023 by Дмитро Якобчук
I want to thank the guy who works here, unfortunately I don't know his name, it was 16/10/23/5:30 in the morning, I had my first delivery here. He didn't wake me up, he unloaded where I parked, it gave me some rest, he even put the seal on the next delivery himself, I didn't have to do it myself. He did the work for me. Thank you very much my friend for the good work. The owner of this PetSmat business should know that you are dealing with a person with a good heart. The driver of Vista Trans holding.
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November 2023 by LARRY WEISS
I recently moved to the Royal Oak area from Florida. Previously, I had a bad experience when I had my former dog groomed at PetSmart. This was an excellent experience. My dog is shy. The groomer took her time to calm Lucy down. I appreciated her kindness. Lucy did fine. She looks beautiful and will return in a few months to have her groomed again. Again, I appreciate her kindness to Lucy.
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November 2023 by Patricia Pace
Chris helped me find an item for my Furbaby. My pup has lick granuloma from allergies and I was at my wits end without Chris pointing me in the right direction! Thank you Chris!!!!
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October 2023 by Gena Green
The gentleman that helped me was very knowledgeable to my pet needs and had such a great attitude . Everything he recommended worked. I will definitely shop there more often. My apologies I missed his name but he had very cool hair gray high top.
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September 2023 by Lisa Bell
Friendly staffWell organized and cleanAgree to when you walk through the door and answers questions if you have any
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August 2023 by Gail Shulman
Huge variety. In store pets (to look at ❤️) returns are very easy. Nice staff.
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August 2023 by Kari K.
Took our Pomeranian here for a grooming!! OMG adorable excellent cut!!! Are dog was happy relaxed & never looked so cute!!! We got the Lions cut! 5 Star!!!!!!!!! We also come for our Golden retrievers nail trims.. They are so sweet & good with animals!!! store always looks great!! Such selections & attentive staff!
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May 2023 by Joslyn Spencer
This will be the last time I go here for grooming. Im a Shih tzu mom and have been for the past 20+ years. I know how this breed should be groomed for a shorter cut. My previous groomer retired. I took my new Shih tzu in for a cut at petsmart. Even brought a picture! An absolute disaster of a cut. Paws uneven. Body fur uneven. Face uneven, ears not even cleaned, and her rear end is shaved! And not in a good way! My last dog (golden doodle) had these beautiful long eye lashes and I specifically reminded the groomer (petsmart again) to not cut them. She did. Looked awful.Case in point- if you are looking for a good hair cut/groomer, go elsewhere. I should know better but this place is down the street. Convenient for a busy mom with many jobs. Ive learned my lesson today though. Its a “chop shop” for grooming.
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May 2023 by Guillermo De La Mora
Super clean store and well organized, friendly service and is the only place where I can find the food that my furry friends like ?
