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December 2023 by Joe King Jr
The service is always great. The staff are friendly and they do there best to answer all your questions to the best of there ability. Very helpful and informative. Very professional, clean safe environment.
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December 2022 by Pache Wallace
Horrible financial institution! They're quick to take every penny from my account without any notice! I was charged 250 times and over $1751.00 for the year! If I don’t have anyone contact me regarding this matter, I’ll be escalating this to an attorney!!! Most of my fees was from utilizing a “Co-Op” which in return I was still charged fees!!!! Someone contact me at your earliest convenience! Out of 250 charges they only wanted to credit 20 charges!
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September 2022 by Patricia Randolph
Very nice and polite
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February 2022 by Darryl Mccorvey
First class service, always helpful and very polite.
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August 2021 by Esther O.
do not use michigan first credit union. they do not take responsibility or reimburse you for fraud that happens in their bank. they say michigan first bank insurance only covers if they bank goes bankrupt. beware!! they get the highest negative review possible
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July 2021 by Nick Waters
Absolutely AmazingI contacted them about a hold on my check which i needed to be released soon and they did not get rid of the hold completely but significantly reduced it by more than half which will get me by. I really appreciate their helpful representatives and customer support. Will be keeping my account here.
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May 2021 by Robert Waldrop
They were very helpful when I went there to open an account up and let me know how to straighten out my credit score
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March 2021 by Galen Grimmett
Your phone system is TERRIBLE. I called a branch to get a simple yes or no question about a service that may or not be offered. I had to wait over 30 minutes to get an answer. You should be able to talk directly to a branch. Thank you for not caring about customer service for the individual. Another example of just having minimal personal experience for the customer.
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October 2020 by Mature Makeup by Allie
This Kroger location does not have a Michigan First Credit Union. There is a Comerica Bank in this location and has been for years.
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September 2020 by EZ Locksmith Detroit
Great location working and run like the old days
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July 2020 by Ad Wes
Lack of customer service shows heavily. Won’t even acknowledge customers waiting.
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July 2020 by George Perez
Not good at all do not trust this bank with your money
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September 2018 by John Doe
Does this location have bank tellers???
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January 2018 by Caroline Copus
I love Michigan First. I have been using them for years! You get points for everything, and the points yield benefits such as a free card if yours gets lost.
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May 2017 by Rick Davis
I had some fraudulent activity on my account and they called me to notify me of the activity which was awesome but lied and told me some of the charges did not go through and when I tried to dispute the charges they denied me. i called and they lied and avoided taking responsibility of the situation and the recent customer service I spoke to was very rude.This is the worst customer service experience I have ever had, and I will not recommend this credit union to anyone else. I will continue to bank with BOA