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“Mobility City was very helpful to go from rental to purchase a previously used bariatric scooter over the phone at a discounted price. I was very happy when I picked up my scooter at my destination!”
8:30AM - 5PM
1280 East Big Beaver Road suite b, Troy
Medical Supplies
“I had the pleasure of working with Amy this past Monday. She was very knowledgeable and thorough regarding the equipment and its use. Since this was very new for me, Amy made sure to go over every piece of the device step by step and gave me detailed instructions. I have not used the device just quite yet, but I feel very prepared and motivated to use it.”
“Absolutely amazing group to work with! From the initial meeting, application to delivery these folks have it all! Not only did they get me my equipment in record breaking time. But from the time you talk to your rep to the delivery person you can tell these are pros who know how to work for you. And made sure I fully understood everything I got and made sure I had all the correct contact points incase I had any issues. The delivery guy spent nearly an hour going over every in an out of what my chair can do and what o can do with it. I can't express enough how much I appreciate these guys and the life changing equipment to give me my independence back. And their attention to details is in my opinion top tier! Thank you guys for giving me my life back!”
“I came in looking for scrub pants that looked more like casual wear and had called ahead. The saleswoman had two styles ready for me when I got there a few minutes later. She also explained the advantages of different brands of compression socks. I appreciated how informed and pleasant she was. I also like the store’s 60 day return policy. I’m a fan!”
“The tech that was sent to drop off the oxygen supply for my father was kind and showed great patience! It was a must for my mother as she can be difficult! I am grateful for her positive attitude, knowledge and would absolutely recommend Hart Medical Equipment's services! Thank you again for your patience!!!”
“We use them all the time to order vaccines and other medical supplies and they have been fantastic. We have used them for 2 years now and find they are cheaper than McKesson.”
“I was in desperate need of a 4 wheeled walker. no Binsons locations had any in stock. Called at least 10 other Durable Medical Supply company’s and none had in stock. Med Suppy had them, gave my insurance info with my Doctors. Order. Then we hit a snag. Med supply requested 2 times to get chart notes needed info, I called doctor again. Finally got word from Lana at med supply they got all information they needed and I could pick up or have delivered.I really wrote this review to praise Lana, who kept me in the loop and kept re requesting required chart notes. Management she is a gem, take good care of her. Pleasant as could be!”
“Gabriel was very curtious, very knowledgeable, answering all my wife's questions. Left there feeling very confident that we can master the equipment use and care. Highly recommend!”
“I came here to pick up my grandmothers wheelchair and I just have to say that V went absolutely above and beyond with providing me an amazing service. Very attentive, helpful, and so were the other lovely women. I will be recommending this facility to everyone!!! Thank you for the amazing service and A+ communication that made my day so much easier!!”
“Great place! Great Customer service. Ms. Monaea was excellent and knowledgeable in helping me find the proper knee support. She is very friendly and supportive. She is definitely an asset to your business.
Thank you again Monaea!
Update: Tues, Sept 30, I went to Binson and Ms. Shirley H. helped me find a back brace this time. She was very nice.
Both ladies are have excellent customer service skills and are very knowledgeble. Thank you for employing these ladies, they help to make the customer's experience comfortable. ?”
“Today I five star treatment at Hart Medical 1st I was greated by the receptionist very gracious. Then I had training for a c-pap machine my instructor Benny A was very knowledgeable.”
“Fantastic customer service and care! I placed an order online from this store yesterday but the item had unfortunately just run out of stock. They immediately refunded my money before I even knew there was an issue AND they called to leave a message letting me know they had done so. This business does right by their customers and I highly recommend them!”
8:30AM - 5PM
1500 W Big Beaver Rd #104c, Troy
Medical Supplies
“At Care One Medical, I had a pleasant experience when picking up my CPAP machine. Todd Hobbs was very polite and professional, helping me out to pick the right mask and teaching me how to use the machine properly. When I had questions a few days later, I left a message and at the end of the day, Todd was able to get a hold of me and return my call and explain some things to me that were normal that I needed to know about. I thank you Todd for your help and I thank Care One for providing my new CPAP machine for the first time. I am already feeling some of the effects by having a little bit more energy than what I did before.
Thank you again.”
8:30AM - 4:30PM
1967 Woodslee Ave, Troy
Medical Supplies
“My salesperson Chet, does an outstanding job in finding me the right chair from power assisted to Manuel all the way to fully electric. The service department always have the answer to my issues and they always keep me moving.
Excellent Company and would HIGHLY recommend them.
15 year loyal customer.”
“I can’t say enough good things about AA Medical! As a diabetic, having reliable access to my supplies is absolutely critical, and this company has exceeded all my expectations. From the moment I placed my order, their team was professional, attentive, and incredibly supportive. My diabetic glucose monitor—arrived promptly, well-packaged, and exactly as promised.
What truly sets them apart is their customer service. They checked in to ensure everything was on track, answered my questions with patience, and even offered helpful tips for organizing my supplies. The delivery was seamless, and the quality of the products is top-notch. Knowing I can count on AA Medical gives me peace of mind, and I’m so grateful for their dedication to my health. If you need diabetic supplies or any medical equipment, this is the company to trust—10/10, highly recommend!”
“Had to go get my mom a 4 wheel walker. Had to wait on insurance and the Dr. office but Action Medical was very helpful and informative! Just picked up her new walker, she will be happy she finally got it.”
“Unbelievable experience with the DME source. I worked and continue to work with Bianca and she is super knowledgeable, fast to respond and friendly. I was able to get my breast pump with little to no effort on my part, Bianca handled everything AND even put me in her planner to follow up 3 months later when it was time for replacement parts so I didn’t have to. That is customer service and a rare thing in this day and age. Thank you, Bianca!”
“I do like your products but can you PLEASE make a newer, USB-rechargeable version of the electric ear dryer?
Its current form, relying on AA batteries is very outdated!”
“Really good, excellent product provided! . Pretty quick shipping.
Difficult dealing with insurance coverage, and their return policy in the case of insurance dispute is TOO short.
They shipped the product before ensuring it was 100% covered, using normal shipping. And their return policy is 15days from shipping.
I was ON TOP of it, so no worries for me. But--definitwly be on top of it.
Too expensive not to be!”
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“Needed TED Hose. Aniya took great care to make sure I was measured and fit with the appropriate size. Great, professional and caring service. Highly recommended!!”