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March 2024 by Chris Pettyjohn
The best rates in the area and amazing service. Taking all of my cars to James for now on
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December 2023 by N. Kaye
James is the most talented mechanic I have ever had service my S-Class. His diagnostic abilities far exceed any one at the dealerships that I have frequented across the country. We have recently moved here to Michigan and will never bring my car to anyone else here. I have not had satisfactory results at some of the dealerships to the point of considering not getting another Mercedes until I found M1 Imports and James. Thanks so much for your persistence and technical skill. Nikki
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November 2023 by Khoder A.
James and his team are absolutely world class when it comes to customer service and knowing Mercedes Benz vehicles at least from our experience and I'm sure many others. This guy goes out on a limb to make sure his customers are happy and makes sure the car is fixed at the best quality. He's gone above and beyond all my expectations multiple times. I trust him far more than the Mercedes dealer on my cars he treats it as if it's his own transporting his own family. This is how you run a business in the auto industry. A+ in every aspect. Thanks for your great service and being there when we need you, James and Team!
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September 2023 by Marko Ivanaj
Was lucky enough to meet James a few years ago while doing business and thankfully saved his number. By far the most thorough and honest mechanic I have met and dealt with. The pricing is definitely a plus. I will never trust my car with anyone else. Thank you for always making sure that the customer is always satisfied.Services: Auto A/C recharge
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May 2023 by Chris Chahine
I recently had an exceptional experience with M1 Imports while dealing with electrical issues in my BMW X5. I cannot speak highly enough about the outstanding service provided by James, one of their skilled technicians.From the moment I explained my problem to James, he displayed a remarkable level of expertise and dedication. He not only listened attentively but also asked insightful questions to gain a comprehensive understanding of the issue. It was evident that he possessed a deep knowledge of BMW vehicles and their electrical systems.What truly impressed me about James was his commitment to going above and beyond to fix the problem. He meticulously diagnosed the electrical fault, leaving no stone unturned in his investigation. Throughout the process, he kept me informed about his progress and explained the steps he was taking to rectify the issue.Not only did James successfully resolve the electrical problem in my BMW X5, but he also took the time to educate me about preventive measures to avoid similar issues in the future. His willingness to share his expertise was invaluable, and it showcased his genuine dedication to customer satisfaction.Furthermore, the overall experience at M1 Imports was commendable. The staff members were friendly, professional, and prompt in their communication. The workshop was well-equipped with the latest diagnostic tools and technology, instilling confidence in their ability to handle complex repairs.In conclusion, M1 Imports and James, in particular, deserve my highest recommendation. Their exceptional service, deep knowledge, and commitment to going the extra mile make them a top choice for BMW owners in need of reliable and trustworthy repairs. I am grateful for James' expertise and commend his outstanding work ethic.
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May 2023 by Matt C
This is the place to take your vehicle if you care at all about keeping it on the road. James is very talented and his skills to get the job done right are top notch I would recommend this repair facility for all my family and friends. The prices are fair and you know what you are getting from the jump.Service: General repairs & maintenance
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February 2023 by Brandon Reinkensmeyer
James and his team are top notch! From start to finish his solid communication, up front and fair pricing, and finished work is the best in town by a long shot.Myself and my extended family have taken our BMW M-series cars, BMW X series SUVs, BMW 3 and 6 series cars, and a Mini Cooper for basic to complex servicing over the past 10+ years and never once have we had an issue.Highly recommend him for any BMW or Mercedes auto repair and maintenance!!
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February 2023 by C. Kaye
We are so happy to have found James at M1 Imports. We both have older S-Classes that need more care than usual and James is the ONLY one that we trust to work on our cars. I even think our cars are happy to see him. He's friendly, trustworthy and dependable, which is becoming harder to find even at the dealerships. Thank you James. Chuck & NikkiServices: Engine repair
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February 2023 by Stevo
Let me put it this way…. I have built a friendship directly as a result from using James for our Mercedes maintenance over the years I would say this is definitely an EXCEPTION over having enough sub par work performed elsewhere that was void of integrity. If you have issues with your Mercedes go there first and save yourself any unnecessary frustrationServices: Air conditioning
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February 2023 by Barry Allen
James has taken care of my vehicles for years now. Always honest and quick, and right/complete when getting work done.Service: General repairs & maintenance
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January 2023 by Carl
James was very kind in helping me quickly fix a small problem in my car. I'll be coming back whenever I need some more service done.
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December 2022 by Karen Dye
As a woman, they tell you most auto repair guys will take advantage of you, WRONG! James has been my guy for over 7 years and he keeps it 100. He’s reliable, very knowledgeable with foreign cars, provides excellent service and does it in a timely manner. I’m a client forever.Services: Oil change
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December 2022 by M Stoddart
Hands down the best in the business and I don’t say that lightly. It takes A LOT to impress me and James and everyone he has around him has done it time and time again. After getting the run around at a couple of shops for serious engine issue on my C63 AMG, I entrusted my engine rebuild to him and he made sure this car was taken care of, I told him what my goals were and he went out of his way to make those goals a reality and kept me updated every step of the way. So naturally when I upgraded to an E63 estate there was no question who was going to take care of it and I’ve never been disappointed. There isn’t anyone better, point blank period. I wouldn’t trust my European car to anyone else.Services: Oil change
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December 2022 by John B.
James has done maintenance, and oil changes on my car for many years as well as performances modifications. He has the utmost integrity and knows his stuff very well. I would not go to anyone else.Services: Oil change
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December 2022 by Kelly Mcbrien
James has been servicing my car for years and I’m so excited he opened his own place! He is always knowledgeable and extremely fairly priced. I highly recommend bringing your car here!
