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April 2024 by Suzy Modiano
This location was great years ago, but now it is disgusting. The bagels are not good. The service is terrible, and the people working there, act like they would rather be anywhere else, but there. We try it every couple of months, hoping it will improve, but each time we say “never again”. Today was together last time and “never again” is how it will be. What a shame that this location is being left to rot.
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March 2024 by Idlir Peshkepia
Disappointing experience, staff was not engaged and took about 15 minutes to make a egg sandwich. Then proceed to make the food for a patron that came after us before they gave us ours.
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February 2024 by Wati Msiska
I have been going to bruggers since I was young and today I went in with my husband cause I was dying for a bagel. Me and my husband stood at the counter getting ready to order and the cashiers did not greet us. We were looking for clean place to sit and the whole place looked dirty like they couldn’t be bothered to clean up.As we were leaving 2 older white gentlemen walked in and all of a sudden the cashiers were like “HI HOW ARE YOU DOING!?” This to me is so strange. Are some customers more important than others at bruggers? Is it not important to make all customer feel welcome? I guess not! It’s just not the same. Save your money. There’s better places to get bagels.
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February 2024 by Joseph R
Too many homeless encamped in a filthy store.
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January 2024 by James Blank55
Beautiful staff!
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January 2024 by Tyler Oshnock
Denise and the crew rock!
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December 2023 by Dawn Schulz
Too busy to even take anybody’s orders I’ll never go back to that location again. Not to mention the lot was so small you couldn’t find a single place to park it was absolutely crazy. I wouldn’t even go there to that location ever againParking: There was literally four parking spots in a lot so small that you could not get in or out of if other people were coming in. Very dangerous
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December 2023 by heather Hernandez
Coffee counter filthy. Looked like no cleaning in days. Was there at 7:30 am. No sugar packets (heard them say to another person that they 'were out'....but there was at least a 1/4 cup spilled sugar in the spot where it should have been. Dirty counter, spills and behind the main counter it looked messy. I think they need more
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October 2023 by DS
Got the bacon, avocado, and tomato sandwich without bacon and the smoked salmon bagel and both were amazing!
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August 2023 by Geary Hanson
waited for 10m just to see stale bagels... waste of time... horribly slow service.. I ended up walking out, I will NEVER be back. shame too because I see the place often when in Royal Oak
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August 2023 by Bianca Craw
First time trying this place! My bagel sandwich and cheese hashbrowns were fresh and great! My husband and I both enjoyed our breakfast. Will definitely visit again..
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June 2023 by Carolyn Zick
Very delicious toasted salt bagel with butter. Indoor dining room was closed but that was ok since I ate in the car.
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June 2023 by Kyle Price
2 stars because the bagels are pretty good but everything else about this location is poor. Almost every time I come the line is incredibly slow and the workers seem understaffed. When you do get to order often times they’re out of many of the bagel flavors. Additionally there is no seating or restrooms available. Wish the owners would sell to someone else who has more appreciation for service and the customer experience.
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June 2023 by Justin Springfield
Always double check your order is correct before you walk out the door. Gave me the wrong bagel and no pickle, only cut one sandwich in half.
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May 2023 by Megan Vaughn
So kind and thoughtful! The manager Kydie talked to me while my sandwich was in the works, and I told her I worked at a homeless youth shelter. She gave me over a dozen bagels and seemed so fulfilled to be able to help. Wonderful experience! The Lighthouse Sanctuary youth say thank you!