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October 2024 by Eslí Martínez
Everyone in there were friendly and try their best to make me feel good when I brought my sick dog to them. The Dr. took his time to examine/ evaluate and explain the condition of my dog.
Thank you to all of you.
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October 2024 by Steve Mahlin
The staff and the Vet were all very nice and responsive. They followed up with blood test results within 24 hours, as promised. Overall experience was very good.
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October 2024 by Scott Zemens
We have been seeing Blue Cross for a few months. The veterinary was professional. We in for a follow up blood work on time for our appointment. I the pleasure of sitting in the lobby for 30 minutes with no services. Staff was absolutely no help. I had to reschedule and he said they have an opening tomorrow. I asked will be another half hour wait? He said i am not sure. Great customer service
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October 2024 by Chris Galvan
Worst Vet ever. Waited over 6 months for the grouchy vet to call back.
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October 2024 by Jeanne Bedford
Very friendly staff and techs. Vet was not as thorough as expected. Wasn't quite sure what his after care was. I guess we didn't know what questions to ask at the time. But our cat is doing much better since the services were done.
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September 2024 by Al Teetzel
Quality friendly care.
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September 2024 by marie stamenos
My dog is terrified of getting his nails done. They were amazing and did a great job getting them cut.
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September 2024 by phil carbon
This hospital has grown too fast and you only get the personal, the vet cares about my animal once in awhile. They do have some Vets that will go above and beyond for your animal but they rotate thur so it's hard when you care for your animal and the veterinarian only spends 5 minutes or less in the room. It's nothing like it was before.
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September 2024 by Elizabeth Smith
I love Blue Cross. My sister uses them for her fur babies as well. Staff is super friendly.
My little kitties were an unplanned surprise. My aunt's neighbor has "outdoor" cats. Well, they didn't spay or neuter so... babies. Of course I had to bring them home as soon as I could. Blue cross got me in right away for their first appointment within 2 days. I think everyone working that day had to see the trio of small fluffy adorables and coo over them.
Licorice, Pumpkin and Anchovy are doing fantastic and adjusting well to living the "indoor" cat life. Licorice is still a bit wary of the hoomans, but if you can catch her, she sure does like the chin rubs. HA!
*pic for kitten cuteness*
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August 2024 by Kathy Adkins
They always take as much time as needed and always answer every question. Someone always follows up a couple of days after the visit to make sure my pet is doing well :-)
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August 2024 by Bobbie Cullen
Dr Zachery and staff were exceptionally nice and kind with Kayleigh. Everything was very clean and very little waiting.
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August 2024 by Barbra Meffer
Very nice ppl.Helped my kitty.will use them again.
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July 2024 by Chris B
My gal pal’s dad’s little 13-year-old Chihuahua was not eating. He was quite concerned, since the dog’s a nice companion, after losing his wife 3 years ago. We decided on Monday that we definitely needed to take “Sparrow” to a vet. Her dad called Sparrow’s normal Vet, they were understanding, but couldn’t squeeze in an emergency appointment.
I then decided to try Blue Cross Animal Hospital. We had taken her dog there several years ago, and were very pleased with the care he received.
Unfortunately, they were also booked, but the gal at the front desk gave me the number to an emergency clinic in Southfield. I thanked her, and was getting into my vehicle to drive back to her dad’s house, grab Sparrow, and head to Southfield, when the gal from the front desk came out and flagged me down, and said they just got a cancellation, and they could get Sparrow in at 11:00am.
So, I went back to her Dad’s house, grabbed everybody and back we went.
The Doctor was very kind, understanding, and thorough. He ordered all blood work to be done in house for speed and determined that Sparrow was not only anemic, but also had an intestinal issue (no blockage, the doctor ordered X-rays) and a stomach virus, along with acid reflux.
The doctor prescribed several medications, and within a couple days, you could tell Sparrow was feeling better, he was at least eating a little bit; And, by the end of the 10 days of medication, he was back to his old feisty self again.
Thanks to all the Doctors and Staff at Blue Cross Animal Hospital!!! I’m pretty sure their actions saved my gal pal’s dad’s little buddies life!!!
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July 2024 by stacey list
I have been going there for a couple of months ..my puppy had ear infections..first couple of visits went great now after she got fixed and had to get her ears cleaned again ..i noticed that something was wrong with my puppy after she came home ..i took her back and guess what her ears was dirty again one week later and they charged me again for ear cleaning told me one price and it was another when i went to pay ..but what I'm most upset about is the doctor was concern about office visit fees never once look at my dog incision or asked how she was doing ..just concerned about how much to charge me ..and another thing OSHA MEDICAL WASTE FEE THEY CHARGE EVERYTIME EVEN IF THE DONT USE ANYTHING THEY CANT DO THAT IS WHAT I READ ....only when they use products...
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July 2024 by Tommy T.
Come here if you like being extremely overcharged for basic exams, meds, and vaccines. Go somewhere else.
