“Scotty at the Troy location is a pure gem! His singular focus is customer service, something that is sorely lacking in today’s world of big box and online retailers. My 12 year old Miele S6270 finally needed some service, and he personally performed the work in less than a day! Wow! He’s a keeper, if you want 1st class service go see Scotty at the Troy location!”
10AM - 6PM
22140 W Seven Mile Rd, Detroit“Sam and his son Aly are great people. They stayed and waited for me. Delivered my things and took great care of me. Definitely will recommend them to EVERYONE! Thanks again guys”
“Great selection, great prices, and a purchase here doubles your warranty. Jimmy did a great job explaining the features of the vacuum, operation and maintenance. Highly recommend Bank’s and would definitely come back in the future.”
“Very reasonable prices ,I bought 4 appliances fridge,stove washer and dryer everything work perfect,very good business I definitely recommend everyone to check it out”
8:30AM - 1PM 1:30 - 5PM
1969 W Maple Rd, Troy“Brandon was very helpful and informative, he made sure my repair was complete and tested fully. If I have any other issue with any Dyson product, I am confident knowing he would be able to help.”
“These guys are the real deal. Very professional. There was a problem with one of our rentals and they immediately came out and swapped us with a new one. Highly recommend. Craig was very professional and friendly. Definitely deserves a raise.”
“Matthew was great! He was able to answer all of my questions and was able to help me get the washer that worked best for my budget and my family! He was very knowledgeable and very helpful! I would definitely recommend having Matthew as your future salesman!”
10AM - 7PM
637 John R Rd, Troy“Rob Taylor at the Troy location is amazing! Rob has been helping me and my family for nearly 25 years. I refer all my friends to Rob, and he's always gone above and beyond to treat them like family. ABC is our go-to retailer for appliances, TVs and more!”
11:30AM - 7:30PM
32880 Dequindre Rd, Warren“Jarmare was very professional, friendly, helpful and excellent customer service. I will definitely recommend my friends to him . Definitely will get my service again . I am a happy customer and pleased with his service on phone and in person .”
“This place is clean and they were extremely helpful and polite.. I definitely recommend this store to purchase your furniture!! I just purchase a queen bed set and it’s very comfortable.”
“I wish that everyone in the local area that needed something used would always come to them. Everything that they have sold has lasted five years or longer for me and we’ve been coming here for many many years since they opened with these exact same owners we love you guys and we appreciate everything you do and we trust all the work that you do. We trust your work because it’s always done right and it’s safe. Thank you for everything.”
“I recently had an excellent experience with Noble Appliance! The shipping was incredibly fast, and I was kept informed throughout the entire process. I want to give a special shout-out to Tome for his outstanding service! When I received my cooktop, I noticed that a part was missing. I reached out, and Tome promptly shipped the missing part without any hassle. His responsiveness and dedication to customer satisfaction truly made a difference. I highly recommend Noble Appliance for their exceptional service!”
“We built a home with CCH and were informed to work with Ferguson as our kitchen plumbing and bathroom fixture vendor. Alanna from the Troy location was exceptional to work with. She was extremely knowledgeable, responsive, helpful, and patient through the design and selection process. I want to re-iterate the last point about being patient as I think we must have changed our selections over a dozen times. Through it all, Alanna always maintained a professional presence and if felt frustrated or annoyed by our inability to stick with a decision, never made us feel it was known. I want to thank Alanna for all her help and expertise in aiding us in building our beautiful custom home.”
“Bought the house brand Patriot 120 thousand BTU fryer. It came with a loose pipe and was leaking gas (and fire) every once in a while. Called the store 10 days after I bought it, they gave me the number to call for service. I did that on a Wednesday. On Friday they shipped me a new fryer with no hassle of sending old fryer anywhere. Remarkable. Fryer has been working great ever since.”
“The Owner here is Great And Always helpful an very much Respectful I will always Recommend here for those looking for A Used Washer an Dryer I purchased both an Gas Dryer an they come with 30day Warranty! And he had nice appliances here Aswell and Mattresses and sets Aswell!”
“This place is an under appreciated gem! I’ve been here twice now. While on first glance it seems a bit cluttered and musty, I learned that just means they know exactly what, where, and how many of any appliance parts or tools they have available. Plus the wealth of knowledge and experience of repairing, which they’ve been wonderfully helpful for DIY!The first time I came here was for a gas oven igniter, I came with the part no. and model of my stove. The older man on a stool (never caught his name, sorry!) knew exactly which part I needed when I said the part number. He still double checked it with the oven’s model for me and gave me a few pointers on dismantling and reassembly I wouldn’t have known otherwise. The part was slightly more expensive than online (nooo, really??? things are cheap online??? Lol.) Truly the service and information was more than worth waiting days for a lower quality part and garbage foreign customer service if I had any issues to save a few bucks. Second time I stopped in to see if they had an electric dryer lint filter, which sadly they didn’t have in stock. However, the same gentleman who helped me before checked one of their local warehouse distributor’s stock for me before sending me over- where I got the OEM part at half the price of online!! Both my stove and dryer have worked beautifully since for only 60$.I highly recommend them if you’re a hands on repair person, this is the place to go for appliance parts. I’ve not yet had anything delivered personally, however seeing his son Billy remove a washing machine from a truck bed like it weighed absolutely nothing and with the utmost care spoke about his capability if/when I do!”
“This store is one of best store for buying anything for your home or outdoor.Almost every weekend I go to the store and buy something.Specifically for the tools.Last week I bought ryobi Cordless Battery Leaf Blower.Also I like their garden center. Thank you .”
“Absolutely do not purchase anything from this location! My husband and I purchased a refrigerator $1800 with delivery. It was scheduled to be delivered Saturday morning and the top of the fridge was crushed completely in route. They called me and told me I was going to have to wait till Tuesday for my new fridge. Of course the old one was defrosted cleaned and broken. All the food, I now have is going to go to waste $300 worth of groceries to be exact!! They didn’t care and offered me my delivery fee (which is $50 dollars back)! $50 dollars! I have to buy take out for the next three days with a child who has kidney issues and two kids with Autism (they’re on medication)! All I can get from them is “These things just happened.” Facts, but you choosing to not adequately accommodate a paid customer, with children with disabilities, on a restricted diet is your personal choice. I think you guys will get better items and customer service anywhere else. I don’t want you guys going through what I am going through. Shame on you ABC Warehouse Southfield!!!! It’s sad, that lately I’m finding that going further out, like Troy, Sterling Heights etc, is wayyyy better customer service more professional. Never again! We purchased on July 2nd and it’s now July 9th an still no refrigerator.
UPDATE! Delivery was awesome! Drivers went above and beyond. My new Fridge was worth the wait! Spoke with Al Regional Manager ABC Warehouse and he apologized for the delay. He made it right and now I’m going back for my husband new recliner! I’m so grateful that excellent customer service still exists! Thank you guys!”
“They are nice people beside the employees a guy came to my house and was looking all through my window i told them i was out of town i have a house sitter there I'll be back monday and will return there merchandise”
10AM - 5:30PM
24105 John R Rd, Hazel Park“Found this place on a Google search! We just purchased a home and the fridge that came with the house immediately stopped working.I couldn't have asked for a better experience at this place. We were in and out of the store in 10-15min and our fridge got delivered the next morning.The people who work here are quick and to the point which I like. Especially when we needed a fridge ASAP. We found the prices for the appliances in store and for delivery services were extremely reasonable. Again, we couldn't have asked for better service. THANK YOU J&T APPLIANCES ☺️”
“Home Depot in Southfield Michigan was a great experience. I had to return items and the lady who returned my items was such a happy person. She made me feel like my service matters need more people like her.. she like her job but I think she just a oberall nice person.
Wish I knew her name”
6AM - 10PM
1177 Coolidge Hwy, Troy“TIM the Manager at Home Depot (Troy) went above and beyond. What a great guy. Works well with his staff. It's nice to see that there is still great Customer service out there.”
9AM - 7PM
2800 W Eleven Mile Rd, Berkley“Wow. Phenomenal. Treated with respect. All questions answered. Understood what appliance design I was looking for. Fast, except for the computer. Educated. Willing to spend time with me. Reasonably priced. Easy to find and park. Ended up buying from them. Let's hope delivery really is under 2 weeks. Also, it's not a terribly scented store, which I appreciate due to asthma. Was unable to get me an appliance that did not come with scented advertising product. That reflects poorly on the manufacturers, though, not the store.”
“Pleased with the everything, after hours service, professional, and timely installation. I was skeptical at first due to some reviews that I read, I'm a firm believer in supporting black owned business, Thank you again!!!!”
“Very helpful gentleman at front desk that helped me diagnose my 30 year old dryer. Came back after confirming I needed an igniter, and the woman was equally helpful. Always greatful for local businesses that have the knowledge and time to be helpful.”