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February 2024 by Chad ShaferPT
Great place to do business with, super helpful when I was fixing an old Maytag dryer. Friendly, and very reasonably priced. Highly recommended!
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January 2024 by Sarah Saffron
If you are in the Royal oak area and don't already know about A Dependable Maytag you shouldn't be using anyone else for your appliances.I needed help all the way in Florida figuring out a problem with a recently purchased Washer (from a local store) and they did everything over the phone so that I could get it taken care of right away.Thank you Stephen Murphy and Mrs. Murphy, for helping me with my washing machine yesterday and this morning.
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August 2023 by Zeppelin Cleaning Service Inc.
This place is the BEST. I've been using them for nearly 10 years. So easy to work with, they'll contact tenants directly.
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June 2023 by Kegan Lemiesz
Had an issue with my water inlet valve on my washing machine. I was able to discuss with the owner and ensure my issue was that valve. He ordered me a replacement part and gave me enough courage to fix it myself.The washing machine is good as new since replacing that part. Thanks to Bill for the help.
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February 2023 by Joe krantz
If a lady answers the phone ask for someone else. She is rude and get a frustrated when asked a simple questionLady called back telling me she didn't talk to me.You did talk to me on the phone when I called back and were rude. Thanks.If you leave a less than happy review they will stalk you.
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January 2023 by Jeff W
I bought a washer and dryer from HD. The gas dryer was making weird noises. HD told me to call A Dependable to see if they could help with the noise...even though it was brand new. I called and A Dependable was more than helpful. But I found out they sell appliances and compete with HD....so I was pretty embarrassed, even though I was told to call them. I will only be buying appliances from A Dependable in the future. The HD experience and lack of knowledge was horrible. I so wish I would have know about A Dependable earlier. Thanks again for being so generous with your time even though I purchased from HD.
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October 2022 by Jayne Walendzik
10/10. Don’t go anywhere else! They are the best and most knowledgeable!
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October 2022 by LeAnn Heythaler
They were so helpful and knowledgeable about their products and other appliances on the market. Upon installation they clearly explained everything I needed to know. Definitely going there again the next time I need a major appliance!
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October 2022 by Natasha K. Foreman
I have a Maytag Commercial washer that stopped agitating, and I live outside of the service area of this company so wasn't eligible for repair service. But - when I called, the owner was super patient and helped me to feel confident enough to try ordering a part that often is the culprit. This company didn't have the part in stock, but actually helped me to find a place in town that did. If this company is this genuine and has this much customer service and integrity for a customer they're not even going to profit off of, I can only imagine how fantastic they are otherwise. So grateful to them! Washer is fixed, washing like a beast now! Thank you so much!
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October 2022 by James Willis
I stopped into A Dependable when my maytag dryer would not stay warm. Within 3 minutes they determined it was a small part that I could replace on my own. The staff was knowledgeable and gave me several tips for the repair.Service: Dryer repair
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September 2022 by Susan A
Very arrogant and no customer service. Scheduled an appt 2 weeks out and said they would call in the morning to say what time they would be out. Ended up being between 2 - 4 pm even when it was explained my husband works afternoons Very dismissive and not even willing to coordinate a time for any morning. Ground Up Appliance Repairs came out the next morning and fixed everything and more. Never returning to this repair store.
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August 2022 by Andrea H.
We walked in today and heard loud "inappropriate" music playing. No one around, no one came out even after we yelled for someone. You just lost our business and the parking lot is a mess.
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August 2022 by Jan Ar
Diagnosed my oven's problem over the phone, came out that same day with the part, verified that the guess was correct, installed the new part and were in-and-out in a half-hour. Neatly done, professional, knowledgeable, and very kind. What a breath of fresh air.Service: Oven repair
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August 2022 by Jordan Malokofsky
Quickly fixes the screeching noise in the dryer. Fixed at $50 less than the initial estimate.
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June 2022 by T J
Called with a question about a washer I got from Lowe's. The owner was super nice and helped me figure out an issue in seconds that multiple Lowes was installers couldn't figure out. We should have purchased from these fine people - will be our first stop for next appliances. Lesson(s) learned. Thanks!