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June 2024 by Sonja Brownbey
Thank you, DAIJA, for everything. Continue being a great worker and a wonderful person that you are. ?
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May 2024 by sam galanis
When I called, I found it impossible to get through to a live person to get an answer to a simple question, and I invested a lot of time.
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May 2024 by David Boni
Love the kiosk to automatically buy goods/pay your bill etc
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April 2024 by Jason James
Traded old phone for a new one. Workers were very helpful and made it simple.
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March 2024 by Reservations Brentwood
Definitely the place to go for business support
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March 2024 by Paul Darmon
Worst Verizon store, they’ll flag you from getting service. Especially the rainbow African American guy. I figured doing business with my own race would be a smooth experience but i was wrong. I’ll never come back to this location again. Profiled me the moment i walked in the store
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January 2024 by Lonnie Williams
Verizon is the best hands down
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January 2024 by Wyatt Yeanoplos
The managers direct their employees to lie to customers about trade in deals in order to secure sales, stay away from this store, they will take advantage of you.
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January 2024 by Aaron Bowdich
Got an upgraded phone and had to trade in the old one so Dontell made it super easy so go ask for him!
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January 2024 by Deborah Vanneste
The employees were very helpful courteous and knowledgeable of all the products that they carry. I believe my customer service representatives name was tiara. She seemed like she might be a little bit new but she KNEW what she was talking about. If she didn't know what she was talking about she was able to find the answer independently. She fixed my watch5 in just a few minutes. Then I switch to conversation to Verizon internet and she was able to tell me that it's in the area but it is not yet up in Alpena Michigan where I live.
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January 2024 by Torya Blanchard
Manager Sade just knocks it out if the park! At first, I always go to the Verizon Downtown Detroit. The mediocre service (aside from Evan?) always sends me running to Roseville. Sade took care of me personally, 15 minutes before close. Super helpful and knowledgeable.
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January 2024 by Dann
Very knowledgeable and friendly.
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January 2024 by Mary-anne Polan
Terrible incompetent service. Added 2 lines to my account and one line has not connected in over a week. Was on with Verizon chat for over an hour on Tuesday with no resolution. Sent the phone in today with user and they refused to help and told her to have me call 611 while next to her. I did all that two days ago. Phone is a brand new phone purchased through their store. Totally unacceptable
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October 2023 by Jackie Jackie
Thank you Calvin and Jess for fast service friendly and professional got my phone together in no time …appreciate you guys
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October 2023 by Douglas Scott
Was in there and working with the new guy and he kept saying sorry he was new and had to ask his manager questions, honestly he was prob the best ppl I have worked with, he was real and honest, and I see where he get his pointers from bc his manager, (sorry I wish I got names) she was prob the best person Verizon has working in any of their stores, I didn’t end up getting a phone but will be back when it is time.
