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November 2023 by Teena Tee
This was the best U-haul place I’ve ever been to . Staff was very nice & friendly. The U-haul was very clean to my satisfaction. I would definitely recommend this location to my friends
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April 2022 by Alexis G.
Guy at the desk was quite unhelpful. When we arrived, he was helping another customer for about 10 minutes before speaking with us. No problem, but then he went on to give her a tour of the entire facility that took 45 minutes. He then had to fix up the truck because it wasn't prepared before we got there. That added another 20 minutes. He didn't mention anything about the reservation guarantee, and tried sending us away an hour later with the truck as if there were no problems. Gave me a very very hard time with the payment, I had to use alternative payment. I called customer service, so they could issue the refund for the reservation guarantee since the desk guy was no help. The customer service guy sounded quite unprofessional, I did not receive an email, he didn't ask for any of my information, so I called back the next day and a woman told me my refund was declined by the front desk guy. Extremely unsatisfied with the service in store, declining my refund made the experience worse, dropping my 3 star review to a 1 star. I explained the actual story to customer service a third time, and I was finally issued a refund. I do not recommend this location.
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December 2021 by Alan Ramey
Very good , friendly, professional
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September 2021 by Aja Jewell
The guy that works there was extremely rude and was giving us a hard time. He also told us he had no trucks available so I went online to verify and I was able to reserve a truck to be picked up 15 minutes later. When we came back he gave us the truck but he had an extremely nasty attitude and I didn’t appreciate it at all. I will never use this location again.
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August 2021 by Henry Davis
Good service
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December 2020 by Kenn Apley
Great staff. Very helpful.
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October 2020 by Lucy Balester
Employees were VERY friendly and helpful ?
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September 2019 by Casey Faitel
Fast and easy
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April 2019 by Kathleen C. Bieliski
Always fast service. Good availability. Easier to get in and out here than the actual U Haul location that's nearby.
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August 2016 by Michael Stribling
Good staff good prices
