-
March 2024 by Nina A
I have no knowledge on how to bleach my hair and I went in with 0 confidence and left with 100% confidence. I forgot the lady’s name that helped me but she had really long green nails and she was so nice and helpful!!! Thank you Ms.M
-
March 2024 by victor s
Asked for help, and what steps to color correct and lighten or at least get to a natural/natural color. With 3 employees in store and no other customers, I was not guided to the products I needed. I was told it would take 3 weeks to go through the process, told how much if I went to a salon (not what I was here for), then I was told the steps and pointed to the products I needed. Asked if I got everything I needed when I checked out. I got home and while reading the instructions on the boxes , I realized that I do not have all the materials I need to even get started!!!!
-
February 2024 by heather cameron
I Was just in there was not greeted, nor asked if I needed help. There was no good customer service nor respect. If you don't like your job I'm sure someone else's would like the position.
-
February 2024 by Rachel Byers
Melissa and Amber were absolutely awesome! I came in as I have been dyeing my hair the past year, and before I went blonde my hair was strawberry blonde! Well, I dyed ky hair SB and my roots were not coming in that color anymore! So, I came in and asked them for help color matching my roots. Melissa and Amber spent about 10-15 minutes working with me to figure out how to get my color! They had me mix two colors, and I was absolutely stunned with the results! They matched my roots PERFECTLY! Shout out to these wonderful ladies for helping me out ❤️
-
December 2023 by Allycia Bryant
My mother just came out of this place after purchasing something and she told me that the worker in there was very disrespectful and rude. She rung up her items, and then she said the lady just walked away from her. She asked her can you put my things in the bag she said the worker told her the bag is right there in front of you!Your job to put the items in the bag not hers! she says the lady comes back over to the counter and just throws her items into the bag and says have a good day. This lady is lucky I didn’t come back up in there cuss her clean out ?If you got an attitude because you gotta work after the holidays, that’s no one else’s fault but yours if you don’t like the job that you’re at then quit don’t come in giving people negative attitudes you disrespected my mother you lucky I didn’t come up in there!If you work at a business, do your job, it’s not her job to put her own items in the bag. That’s what you’re therefore you stupid female!Then, as we roll back by the business, where is she but at the front counter, with the her head deep down into the phone learn how to do your job or quit you better believe I’m calling corporate and complaining!
-
December 2023 by Anne Kraemer
Greeted very enthusiastically. Asked if I needed assistance. Clean and neat store.
-
October 2023 by katie nicole
Always have everything I need. However the store closes at 8 and the doors were locked upon my arrival at 7:55. I get that's not the best time to go but I was right across the street and only needed one thing.
-
October 2023 by Shannon McQueen (Shan-Ida)
Luv luv luv their Deals / Sales. Over $100. In products for under $55.
-
October 2023 by Christina Rayne
Always stocked. Super friendly staff and usually not to busy.
-
August 2023 by Nickie
Came in today because my hair appointment was canceled and got some arctic fox! Amber was there to help me when I asked what I could use to help my color! She gave me a recommendation and she was friendly with everyone she helped!
-
August 2023 by Sam
In my life best customer service I’ve ever had
-
July 2023 by Madi Morrison
My mom went to return something and the assistant manager accused her of stealing it and trying to return it even though she had the receipt, she told my mom to call customer service and she couldn’t help her. My mom called customer service, they told her that it hasn’t been returned and to go back into the store and they would call that store and tell them to return it. The assistant manger still refused to return it since she called and made a “complaint” against her even though she’s the one who told her to call. The assistant manger then told everyone not to help my mom and the manager just stood there. Would not recommend this location.
-
June 2023 by S A.
Nothing in stock even though it says online that it in stock at this very store. Employee had no idea about anything, totally unhelpful. What a waste of time bothering with this store.
-
May 2023 by jasmine8767
Everyone’s usually nice at this location but the woman working today was really sweet and helpful. Not sure if she’s the manager or what but I loved the happy/ positive vibe I got. I hate to accidentally butcher a name but I think she said Melissia. If that’s not it sorry! Supper friendly helping with choices for changing my hair. Greeting instantly, helped out and pretty inside & out. Ty!
-
May 2023 by Melissia Johnson
Wonderful place to shop, very friendly and knowledgeable staff!!!