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February 2024 by Scott Draper
DON'T GO HERE IT'S A RIP OFF. IT'S A NICE STORE CLEAN ORGANIZED THE MAN THAT OWNS IT IS VERY NICE WHILE HE'S RIPPING YOU OFF. I CAME IN WITH MY HANDICAPPED SON I WAS TOLD I HAD TO BUY A NEW PHONE BECAUSE WE COULDN'T TURN MY OLD T-MOBILE PHONE ON IN ORDER TO SWITCH TO KEEP MY NUMBER SO I HAD TO GET A NEW PHONE WITH A NEW NUMBER WHICH MEANS I HAD TO PAY FOR THE PHONE ACCORDING TO THIS GENTLEMAN THEN I GET HOME AND I GET A MESSAGE SAYING THANK YOU FOR YOUR PURCHASE YOUR BILL OF $75 IS DUE I ASKED FOR THE $50 PLAN ALL THESE OTHER THINGS HE ADDED ON HIS OWN IT'S A RIP OFF DON'T GO THERE
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November 2023 by Mark Dessert
The guy in that store was horrible. Didn't know nothing about the phone he was selling. Every time I turn around there was an upcharge or something on the phone. Then I asked him a question he'd say I don't know. Horrible service horrible service
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August 2023 by Google user
Had a fantastic experience when I went in for my phone upgrade. The store is spotless and well organized! Great job team, keep it up!??
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July 2023 by evilpnut
Had a fantastic experience when I went in for my phone upgrade. The store is spotless and well organized! Great job team, keep it up!??
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April 2023 by Jaron Nouhan
I never write bad reviews but this was honestly the worst service ever. The associate was very rude because I declined the screen protector and case. I told him I apologize because I just got my last phone stolen so I just need something temporary and he put my phone in the counter and said whatever I just work on commission... Pretty told me to get out once my phone was done
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October 2022 by Joseph BnD
Great selection of accessories that my preferred Metro PCS store didn't possess...BUT when I tried to return an item I just purchased...and I hadn't even left the parking lot, Moe stated their store/corp. policy was a NO Return policy and refused to reimburse the purchase price...later when reading the receipt I found out that original purchaser had 14 days to return any device or accessory (See attached pic) I would avoid this particular PCS store...Please give a ?if review is helpful to you - thanks.
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August 2022 by Preston a Blakes
The federal bureau secret service pimping the lady by saying I talk to my self, the motive over ailson alimony
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July 2022 by Stacy Kedrow
I went in today to pay my bill and the young man named Jackson was AMAZING! My bill was almost $180 a month and he decided to check my account. Everything seemed correct, and as I was pulling out he flagged me down to tell me he figured out how to get my bill down to only 150 a month. 10 minutes after leaving he called my cell phone and told me my new bill would only be 112 a month from now on! He went ABOVE AND BEYOND and he is HANDS DOWN THE BEST METRO ASSOCIATE I HAVE EVER ENCOUNTERED!! This man deserves a raise!!! THANK TOU JACKSON!!!
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July 2022 by Kathryn Beck
I mistakenly gave them 1 star when it was for another store. They didn't deserve that so I apologize for my error.
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July 2022 by Kyle Carrier
Stopped in earlier few questions. Knowledgeable staff promptly helped.
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January 2022 by Vince Stocker
A few months ago my dad came in and saw Murad. He wanted a basic flip phone so he could stay in contact with us in case he got sick or fell. Murad sold him a $60 plan and tried making him buy a bunch of other add ons without telling him. Murad was very rude and pushy the whole time and my dad was visibly upset when telling me about his experience. I can’t believe anyone would treat seniors this way and practice business so poorly.
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January 2022 by Cheri Bradford
I had a handicapped person I was letting out at the door she was very rude very disrespectful towards the handicapped person show me to move the car refuse to apologize
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September 2021 by Celina Marks
The people are very nice, when my screen protector broke he gave me one for 21.19 and a free case with it!
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June 2021 by Jaclyn Rhodes
I was just in there and me and my best friend went to pay put phone bills and we had exactly enough if we both dropped down to the 40 dollar plan and he said he could do that. I asked way and he said he just can't even though I have dropped it down before and paid more also. He was very rude and was my worst experience I've had with metro.
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May 2021 by Jodi Kubacki
They put my scteen saver it came off 1 day .attiduse rude speaks to myself belitting
