JCPenney is a large retailer offering a wide range of apparel, home furnishings, and beauty products. Customers appreciate the variety of options for kids, men, and women, along with footwear, jewelry, and accessories. The store provides convenient services like free shipping and curbside pickup. Many shoppers find the store neat, well organized, and well stocked, with helpful and friendly staff. Customers have had positive experiences with helpful employees, especially when needing assistance such as fitting bras or finding specific items. The store is praised for its cleanliness and bright atmosphere, making shopping enjoyable. Even during busy times, staff members are friendly and offer assistance. The store also features a new beauty section with popular brands like Covergirl, e.l.f., and Black-owned brands. Overall, customers feel comfortable shopping at JCPenney, appreciating good service, easy returns, and a pleasant shopping environment.
Needed an outfit for a funeral. Found something but needed a different size. Sales person was so nice, offered to order it or other stores in the area that did have it.
March 2025
I went to buy a dress and I couldn't decide on one so I bought all of them. I needed a Band-Aid because I broke my nail in half and a lady that worked there provided me with two Band-Aids.
