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December 2023 by Racine S.
We were at the food court always good, helpful nice individuals but the people who walk the floor who act like their manager Supervisor or anything above you get on my nerves they take their job way too seriously, and wanna put you out if you don't have your ID not the club member card your state ID, but if the credit card I'm using in my club member card match what does it matter?
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December 2023 by Kelly H.
This location typically has what I'm looking for. When I need things in bulk, this is my go to place. The selection on staples is great, and every day items are fairly priced. The employees are always friendly, and I'm always amazed by the speed of checkout there.
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November 2023 by Cortney F.
Ok let me start by saying I love Costco products. What I can't stand is the store, people, parking lot etc. You show your membership card to get in, then when you go to check out they check your card again, and then you scan your card at the register. I asked why and the person responded we are stopping people from card sharing. Listen Costco I am buying a few groceries and toilet paper please just chill and stop this madness! We aren't trying to do anything but purchase your products but I get you need to have this power trip! Therefore when my membership expires I will purchase my T.P. elsewhere.
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September 2023 by Emma Rufus
This the best pharmacy! They take great care with every customer and have been so helpful with all of my diabetic needs.
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August 2023 by Ethel Castro
This the best pharmacy! They take great care with every customer and have been so helpful with all of my diabetic needs.
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April 2023 by Craig B.
I was desperate for some country ribs. Went to Costco and there were none in the cold case. Asked an employee if there was any chance to get some - he immediately went in the meat department and made me two packages of country ribs. Outstanding service by Joe Primavera. Customer service is alive and well at the Roseville Costco.
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April 2023 by Lorine M.
It's employees that's been there 5-20 years and still don't know about CUSTOMER SERVICE! ONE OF THE WROST COSTCO EVER! When it comes to instant cart orders they are very rude also, they really need to get on they're staff about being rude to customers or they can just retire because they are stuck I. They're old ways, they need to adjust or just quit. Treating customers bad is terrible.
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January 2023 by miles reed
excellent
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December 2022 by Richard B.
I would love to give this place 5 stars, but reality is that it deserves only 4. There are occasional times where something I buy from the store doesn't meet expectations or some other small issue. Overall it is a great place but once in a while something happens that prevents it from getting 5 stars in my opinion.
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December 2022 by Quin G.
I was in dire need of muffins for a student council fundraiser and they denied me!!!!!!!!!!!!! This Costco can not be trusted and I would 0/10 not recommend!!!!!!! However supervisor Tammy was extremely helpful and she deserves a raise !!!!!!!!!!!!!!
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August 2022 by Patricia O'Neil
This the best pharmacy! They take great care with every customer and have been so helpful with all of my diabetic needs.
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April 2022 by Margot T.
Rudest optical staff ever!! Thought I could come here for a lower price, but when they called my usual eye doctors office, they were just ungodly rude to that staff over the phone. I was embarrassed that were asking for something on my behalf! I've been going to America's Best for years, and I'm RUNNING back because I just found out they price match anyway! I'll be sure to apologize to Americas Best staff on Costco's behalf!!
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March 2022 by Adam W.
I would give this place a 4-5 star but I had a rather off putting experience recently. My family have been long term members of Costco. I personally do not have a membership but occasionally pick up food at the food court for my family, this used to be able to be done without a membership. Apparently there has been a change in policy where a membership is required to use the food court. Rather than logically notifying me there was a recent change in policy the greeter was very sour and belittled me for not being aware. When I asked when this change was put into place she gave a half baked answer "ever since Covid" very vague and that could be considered 2+ years ago at this point, where I had just used the food court 2 weeks prior no issues. I really really am disappointed as I did like this store, had the representative been accommodating and non aggressively conveyed the information to me I likely would have purchased a membership on the spot and started to frequent the store more often. I have been considering a membership here for myself but due to this experience I have decided to go with sams club for now. The reviews about the employees being rude to customers are very true and of all people the biggest #%^% in the store is the first person you are met with? Costco can certainly do better. I gave a 2 star because Costco still has the potential to earn my business in the future, only if sams club fails me though.
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February 2022 by Elizabeth S.
I love Costco, but on more than one occasion the team members are not so friendly. You can do better Costco. Overall I need to shop here for particular items. Team Member at self check out today was rude and acted like I had mind reading abilities. Put guns out like Sam's club so we can scan our own items. You shouldn't have self scan, if you don't trust members. You say it's for interaction, but I don't believe that. Her interaction sucked.
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February 2022 by Briana M.
I have had terrible experiences at this store, customer service has always been an ordeal and I have left this store upset many times. Retail used to be the customer is always right. Now the big box stores seem to not even care about the customer, the language from the people who work here is often condescending and rude and as someone who spends a TON of money here every month you would think they would want to keep you happy. Not to mention the parking lot is a disaster!