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November 2023 by Connie Percy
Great customer and informed about everything needed for my suv before performing the service. I will definitely be back for any service that I may need in the future.
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November 2023 by Lee Lee
I had 4 tires installed & a wheel alignment done yesterday. I must say Dan, the Assistant Manager & his team gave excellent customer service. I observed the professionalism they showed each & every customer that entered the store. Great job guys. I definetly would recommend this location.
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November 2023 by megan armour
I was assisted by Luke. He was very helpful in providing me with information to pick the right tires for my safety at a reasonable price and how to keep my new tires in good shape. He was very good at his job and I will recommend this location to others.
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November 2023 by steven Pokrefky
Scheduled appointment for st clair shores location, showed up on time, they didn't have appt info or a tire , drove to Roseville 10 Gratiot store was treated like a celebrity, tire was done in around 10 minutes, this is how a business is run! Additionally after this visit I had tires replaced on 2 suv's, this is by far the best Belle tire on the east side. I will recommend them to everyone! Keep up the great work ? ?
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September 2023 by Living life
The guys here are Great! They have really helped us out in more ways then one. I'm not an easy customer and they put up with me. That says enough!
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September 2023 by A Wax
Reset my tpms light for free.And received a very fair quote for 4 new tires. Great service.
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August 2023 by Melow Moments
was in the parking lot at 7:30 in the morning and walked in at 8 am when they opened asked them to take a look at my car because it was shaking in the front driver side. It would take someone who understands cars maybe 20 minutes to know what's wrong. But because I walked in behind 3 other people they said we might not get to you. I said I came in on Monday and they told me come back Wednesday morning and we will have you out before 11. I sat there for 3 hours and no one even took my key from the lobby. I went to the counter at 11 ask for my key and got in my car and started crying.Backstory: I'm going through a horrible divorce from a very verbally abusive man I am losing my home, my dogs, all the stuff because I was young and it's all in his name. All I have is my car and my kids.I have been a loyal customer of bell tire for 8+ years. Just in the last 6 months, I've spent over $1,200 at bell tire. Half of that was in the last week for these 4 new tires.I had to scrap every dollar. I charged 2 credit cards my debt card and took every dollar from my kids Christmas fun to make sure my car was safe for them.I dont need them to fix it. I just needed compassion. 20 minutes of someone's time to help me figure out what wrong. I thought I was my tie rod end. I figured out how to fix it and did it myself. That's when I realized I need new tires. I don't know I guess I just wish people still had compassion for one another.
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July 2023 by Shipaii
This establishment is so professional!Josh worked on my car and he is such a wonderful mechanic, I couldn't recommend him enough. Terrific experience at this store, thank you! My car is running perfectly now and with some brand new tires. Belle Tire is my go to!
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June 2023 by Norma Gladden
If I could give this store a -10 it still would not reflect on how non existent their customer service is. Today my check tire light came on and when I parked by the first bay a man came out and when I asked him to check my tires he just pointed to the air machine. I went inside to explain why I was there and the tech also said use the air machine. They were more interested in me moving the car. I don’t carry an air gage with me and since the tires were purchased from Belle Tire (a different store luckily) I was shocked at the lack of Customer Service. I apologize for my foul language but I was so surprised by the lack of help and support offered to an older woman!! I know this is a franchise so if you’re looking for a tire store with any “Customer Service” THIS IS NOT THE PLACE TO GO!!!!!
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June 2023 by Anthony Randall
When it comes to tires and service, this establishment truly stands unrivaled. Its enduring presence over the years is a testament to the exceptional quality it consistently delivers. The service advisors here exude a remarkable friendliness, ensuring that every customer feels valued and respected. Throughout my visits, I have always felt a sense of trust, never once suspecting that I was being taken advantage of.Moreover, their commitment to customer satisfaction extends beyond the confines of the service bay. A thoughtful touch awaits in the form of a complimentary air machine nestled in the parking lot, ready to serve those in need of a quick tire pressure top-up. Such attention to detail further exemplifies their dedication to ensuring a comprehensive and convenient experience for patrons.Undoubtedly, the popularity of this establishment is well-deserved, as it occasionally garners a bustling atmosphere. Yet, this is not indicative of any shortcomings; rather, it is a resounding affirmation of their sterling service. It is a testament to the fact that word has spread far and wide about the exceptional care and expertise provided at this location.For those fortunate enough to find themselves in the vicinity requiring tires, I implore you to seize the opportunity and pay them a visit. Engage in a thorough comparison if you must, for the chances of leaving disappointed are exceedingly slim. The managers of this establishment should take great pride in their unwavering pursuit of excellence, as their efforts have truly created an establishment that is second to none.
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June 2023 by James Ledbetter
Purchased four tires at this location last fall for my son car before he went back to collage, when I picked up the car they told me they couldn’t do the wheel alignment I needed because the car needed over $1,700 in Suspension work, I put the work on hold till the next spring. After looking at reviews of this bell tire I went to a private own shop to get a Inspection nothing wrong with the suspension, took to another shop to get alignment, now I need two new tires after driving with wheels out of line for so long. It’s sad that a big company like this take advantage of hard working people $1,700 is a lot of money to just give away. If possible you guys get 0 stars!!!!
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June 2023 by Sean Hodges
I usually dont slam businesses. I just don't patronize them. I call several times making sure I verified the information.I left work early to get there, to be told they couldn't put my tires on my trailer. After being told they could. My real problem is the guy was rude and act like it was my fault that the person I spoke with gave me the wrong information. I will take my 4 cars and my trailer else where. And I will be getting rid of my credit card...
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June 2023 by Donna
I had an unexpected issue with my car as I was leaving to run errands, the check left front tire pressure light was on and the reading said the tire pressure was at 12 but the tire looked completely fine and with good pressure, I drove it to belle tire and it just needed a new sensor, they also found and a nail in a rear tire that they repaired before any more damage had been done and I was on my way, thank you guys
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April 2023 by lewis gibson
Terrible shop, they lie about what's wrong with your car to try and make money. They take advantage of older people to get over on them. My mother had a water pump done and they gave her car back with stuff unhooked.she noticed her ac wasn't working and called them to see why her air is no longer working and they told her she had a bad compressor even though it was working before she took it to him and they tried to charge her $800 to fix.I sent her to another shop for a second opinion and found out the ac was unhooked and nothing was wrong with the compressor. If u don't want to have to put your foot in robert priebe a** for trying to take advantage of one of your love ones, Do Not Go There!!!! Just read other people's reviews. I am a felon and taking the high road and chose to leave this review instead of paying him a visit and getting into more trouble for taking advantage of my mother. Robert priebe, you are a piece of s**t and consider yourself lucky.
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April 2023 by John Kosmal
Great asset for the community. Thanks to Randall, Paul, and the rest of the team for great service. Got a free alignment check. The car had some loose front end parts that needed to be replaced. They gave me a fair quote, again for free. I chose to do the repairs myself. Finished the repairs, brought it back, and got the alignment done in about an hour. Thanks again guys.
