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September 2023 by Dean machine
Would I be able to do a walk in application??
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September 2023 by TDevian C
I really wanted to work out of this terminal but the TM wouldn’t give me any consideration! Now I’m in a position where I really need this one or Toledo! I know Detroit streets cause it’s my city! I hate Grand Rapids MIIf I would’ve had Detroit I would’ve excelled! I do show up every day! Maybe I just quit ESTES and do some stick ups!
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August 2023 by boom kitty
You guys just lost yourselves a ton of business. I ship around the world and have many third parties that WERE working with you. That's not going to happen anymore. I called and complained about a driver making a scene in my backroom and speeding thru parking lot. I was laughed at by dispatch and told "I doubt that". Lol. Ok, Bud. Taking my company's business elsewhere. Keep it up, you will have the same fate as Yellow. Don't bother responding I'm not submitting anything to anyone. If your main contact at dispatch can't make it right, you have problems.
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August 2023 by Abby Jaczkowski
A month ago I ordered flooring through Home Depot, shipping is Estes. Was supposed to arrive 2 weeks ago and have not even received a valid tracking link. When I contact Estes they say they can't help and cannot provide any tracking details or estimated delivery time. Very frustrating and unprofessional!
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April 2023 by Julie Bell
Estes was responsible for delivering a beverage fridge from Home Depot. This item weighs about 400 pounds. The driver Jarold was absolutely fantastic. He was communicative and went over and beyond to put my item downstairs, by himself! If I could give him 10 stars, I would!
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March 2023 by Jack Williams
I usually don't leave negative reviews but I had a very unpleasant experience with an Estes Express driver.I was turning into a complex and saw a driver on the perpendicular street rounding his truck to the left side of the road in preparation for a right turn that would lead into the road that I was on. Being someone that has experience in the trucking industry, I began to move my car forward and a bit to the right to give him more room to make the turn. I try to be accommodating to truck drivers on the road and this was an attempt for me to help make his turn easier. I moved maybe a total of 2-3 feet - I was not obstructing the intersection in any way in the case that he were to continue straight.I don't know why he made that original maneuver because he ended up continuing going straight in the left lane where oncoming traffic drives. Again, I was not in his way at all, my car was not even close to being in the intersection.The driver proceeded to flip me off and lean over his passenger seat as he drove by to make sure I saw. He must have held the middle finger and stare for 4-5 seconds before looking back at the road.I realize that each individual driver is not a representation of the company but I was trying to make his job easier and was met with a middle finger. Even if I were in the wrong and had pulled straight in front of him (which was not the case), a middle finger was not necessary. I was never in his way and his reaction was extremely hostile for no reason and unprofessional.
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January 2023 by Randall Benshoff
Still trucking with one of the best. Hoping freight levels stay at least where they are at and not slower. Fingers crossed
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December 2022 by brian knight
Best place to work great pay and awesome people all around
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November 2022 by Valencia J.
Estes delivery company is terrible! They delivered my dining room table today and literally left my package in the middle of my yard. No knock at my door, no phone call, just a text message saying that my delivery was complete, but that was after they were already gone. I go to look outside and this is how my package was left...
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October 2022 by Sunshine Hero
The customer service just hang up the phone during a normal conversation...But the response from the review is good, so I edited my review ,plus our goods was picked up on time
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September 2022 by bruce gagne
We had a bookcase shipped to a customer and this is part of her email to meThey refused to come down my street which is gravel although many large trucks come down it to deliver frequently. They did not say they were delivering it until that morning, calling me when one hour away. I work only 1 day a week. Thank Goodness a friend with a flatbed truck was there. The driver just wanted it off his truck and did not seem to care if just shoving it off the truck in front of our pharmacy drive through or blocking in the parked car of our employees was a problem. I have looked at the company's website and there are many complaints. I am not surprised.I personally nor will the business I work for be shipping anything else with this company.
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July 2022 by Kevin “Ops Mgr” K
Meet with Dave the terminal mgr. and he seems like a great person to work with.
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July 2022 by George Gallagher
Picked up a freight item today. Never been to a freight terminal but the employee on the phone was helpful and friendly. The dock worker who brought me the package was also very friendly and helpful. The package was damaged slightly but that kind of stuff happens, no major damage to the product.
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October 2021 by jzsupply
Drivers are rude and unprofessional! I told my home depot rep we will buy else where if they use this company for our delivery's again!
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September 2021 by Amanda Bridges
Been waiting on my package for 2 weeks, finally get a delivery appointment between 12-5 after they changed the expected delivery date 2x & of course a no show and now nobody can tell me where it’s at or when it’s coming. Wasting my time trying to track down a package that is holding up our final inspection on our house.
