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“My experience was great. Sonya was very helpful and informative made the process of starting a new account a breeze. She even offer help with credit repair!!! Thank you”
“The service was great and Damien was a very helpful informative guy that helped me through changing around my loan and answered all of my questions without any hesitation what so ever”
“I have found advantage one cu online banking helps me navigate my fiances on site confidently! also helps with problem solving of any issues I my have. I can call n get friendly voice to walk me through any financial matter. Matt our go to guy in loans as well as questions is the best. I am very pleased we the overall services I received.- Ricarda Thomson”
“I love my credit union one,always friendly, always handle any problem ,never have to stand in long lines .10 thumbs up I've been with credit union one ever since I was 16 when that they were down at the medical canter now I'm 63.?”
“Kathleen Mulcahy was amazing to deal with for my car loan. She was very informative, quick with follow-up and very friendly. Plus, the credit union has great interest rates in comparison to other banks.”
“I've been with this bank for a long time, and the staff are always so kind and helpful. I was the victim of credit card fraud a few weeks ago and they did everything to ensure that I would get my funds back, as well as a new debit card. I wanted to give a shout out to Brittnee and Debi specifically for all of their help! They kept me sane through the process and came through for me. 5 stars.”
“Christine at Genysis has made me feel so welcomed and cared for. I honestly haven't had the best experience with all things financial until now. I will 100% be recommending Genysis and Christine to anyone and everyone I know. Thank you again for everything you've done for me and all the advice you've given Christine!”
“Vibe in Canton, MI was awesome, specifically Amanda. She helped turn a stressful and embarrassing situation (unexpected stopped check deposit into my wife's account) into a pleasant experience. Funny enough, as Amanda was fixing this issue at her desk, Vibe Customer Support called me to ask about the Google Review my wife left a day before (they do read and respond to those reviews. Who knew?) Give Amanda a raise!”
“I do not normally make a review but Jill and the rest of the ladies at my branch have gone beyond being helpful and professional. As a business owner for over 50 years I appreciate people who are like me when it comes to perfection. Being correct in all things is the seed to success. Good job people! Special thanks to branch manager Jill Morton.”
“Let me tell you about BRIANNA she was all of amazing. I have had a rough time getting a new car I had been paying top dollar for car notes for cars that were so old. I never complained I kept my head high and continue to work hard. When I met Brianna she did her big one. She helped me find the perfect car she didn’t settle and that made me not settle. She was phenomenal. Thank you so much for having such a great team player. Also thank Sara for making sure I was also good to go. Thank you to the credit union and thank you to Brianna. ❤️”
“I have been a member for many years. In general, service is fast and accurate. My main suggestion for improvement is to offer Saturday hours and consider staying open later at least one day each week.”
“Honestly I don't have an Account with TCCU anymore but Mom Does & has for 20 yrs at least & Mrs Karen & Everyone is Always Kind, Courteous & Very Professional. A Top Notch Local Credit Union that's AAA+ in my Book”
“Bank manager JENNIFER BARTOS!!! She gets it done when it matters! A few years ago she saved my house!!! I was denied by the underwriters. She stayed after hours with me 3 days straight and was able to get me what I needed to save my home! I had 5 days until foreclosure she had me in the clear in 3. Now I couldn't get approved anywhere but miracle worker Jennifer got me in my dream car no problem. Can't thank her enough. She's the absolute best. Hopefully she can me the money I'm going to need when I lose my license in this thing lol”
“Thank You DFCU for a lifetime of helpful service and especially on my recent call, Representative Charletta, for your genuinely friendly welcome, kind patience to listen to my question and for your very capabable ability to provide me the understanding that I requested.With grateful appreciation,George FominNorthville”
“The website is good except some functions require an excessive number of clicks to complete an action.Also being color blind it took getting use to selecting an item and having it turn a certain color to take action. Customer service is excellent, the Canton Branch is top notch for service and very friendly and helpful.”
“In the years that I've been a member of this Credit Union, I have never had any problem. Their staff have always been friendly and helpful, and have always taken care of my needs.”
“24/7 ATM that gives you higher bills thank $20's! I started using their services for past few months and it's super easy to use. Also, the staff is extra friendly and willing to help.”
“Amari helped my 16year old open his first checking account she was able to answer all of our questions and she was knowledgeable of the products and perks ❤️”
“Not a member of this specific credit union, but a member of Wayne Westland Federal Credit Union. I've had to come to this branch and deposit money and checks in the past and it's always a nice experience. All of the tellers I've met here are kind and wonderful to work with. I had to deposit paychecks here when we had issues with direct deposit for a while and every time I would come and deposit through the drive thru or in person there was always one kind woman (I cannot remember her name) who would send out a couple suckers for my daughter.I've deposited at a few other PSCU branches and none of those experiences have ever been as nice as the ones I've had at the flat rock location.Thank you for always being great to those who visit.”
“Great having them as my credit union they take care of all my needs always there and willing to help know matter what the problem is.THANK YOU ALL AT THE DFCU ONWICK AND PARDEE”
“This credit union is amazing. Been banking here for years!!! Excellent customer service and definitely customer and community centric! Would never bank anywhere else! I absolutely LOVE that they installed a native plant rain garden!!! Helping the the environment and local ecosystem!!! Bravo CFCU keep up the great work!”
“I came into the public service credit union today to make a car payment. The credit union my car loan goes through is very difficult and required a lot of extra steps to complete the transaction. Gail and Angela helped me with a smile and went above and beyond to give me great customer service. They should both get a raise!”
“Incredibly helpful staff. Highly recommend. But it seems the entrance closest to the credit union has different hours than the other entrances, so keep that in mind while parking.”
“The staff is friendly, courteous and helpful. They really do make you feel special. The ATM outside was not working, so I had to go inside to make a W/D. The staff inside was great.”
“Renewed Faith in Humanity . A man stopped and helped us with a busted tire and a wheel rim bare to the pavement. He worked a good hour and unwrapped the tire shreds from the car frame. Would only accept our thank you. There are still some good people in this world.If this is Jim from Flat Rock we would love to hear from you.”
“This Credit Union takes customer service to the next level. We have used them to purchase two cars and refinance our house. My interactions with Bernadette and Mallory have been great, they were really thorough and helpful whenever I emailed or called. If you are looking for a financial institution I cannot recommend this place highly enough.”
“We go to the Westland bank all the time for all our needs. Mya and Nicole are the best people there. They are very helpful in every way and very professional. The bank is always clean and always have coffee on hand. Keep up the great work ⭐️⭐️⭐️⭐️⭐️”
“I was approved for an auto loan 3 years ago with community focus credit union. They have been outstanding with me every time I called, went in or any questions I had. Today I paid off my auto loan!! I live out of state so Katelyn Tolstyka helped me close my account and guided me along the way. Everyone there has been amazing. I would definitely do business with them again! Thank you!”
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“Alway a great experience with Car Loan or Home Loans. Very easy process and working with Candace Williams is a must. Also Tony B and Laura were great to work with. And very helpful and knowledgeable.”