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October 2023 by Joelle Wrona
So disappointed. If you have ever gone through 8 months of growing out short hair you know it’s a pain. I paid for a few hair trims along the way and two highlights. Had been coming to Xscape for years, always a good experience. Couldn’t connect schedules with my normal stylist and the new stylist did not follow my request or the picture, in 25 minutes I was back in my car with a bad haircut. Did not wash or wet my hair and chopped off my hair and most of the highlights. (I haven’t cried about a hair cut since my mom permed my bangs in the 80’s)Stinks but it happens. This is a very small part of my one star review. I called several days later and left a voicemail asking for a owner or manager to call me. Waited a week, called again asked the owner to call me. Called a week later spoke to staff asked the owner or my normal stylist to call me. Waited another week left a message 2 days ago. Nothing. Obviously they don’t care if I come back, it is a busy salon, but at least a owner might read this and I can express my disappointment.
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May 2023 by Barbara Terpstra
Stylists know their stuff!I always leave the salon feeling like a million bucks!
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May 2023 by Amanda Mathews
Amazing. Fantastic service. I got my hair colored and I can't leave the house without someone giving me a compliment!!!
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February 2023 by Jerry Ziomkowski
The greatest salon and stylists on Planet earth. They always treat me very nicely.
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July 2022 by Thoralee Ford
Great place to get your hair done!
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April 2022 by Tracy Kehr
3 hair cuts all on time and a great price for Aveda services. My son (18) thought the beard grooming was a nice touch. A great business with a well deserved reputation. I enjoy the atmosphere in this business. Employees here are knowledgeable and I appreciate that extra care.
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February 2022 by Alexaundria G.
Exceptional service, staff are friendly. I love being able to schedule appointments online. Kate was so sweet!
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February 2022 by Susan R
Had been going here monthly for a year. Called 4 hours before an appointment to reschedule, and they told me (without warning/never sharing this policy with me before/never before including this language on the booking confirmation) that they’d be charging me a $25 penalty next time I came in. When I came in at rescheduled time, I waited 45 minutes past the appointment time without being seen and had to leave without getting a haircut. No follow up call. They’ve lost a frequent regular, fortunately there are plenty of excellent stylists in this town!Service: Haircut
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November 2021 by Anne Tietz
Very kind and knowledgeable.Good pricing. Easy parking.
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November 2021 by Karin Kohn
Always have a great experience here!
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October 2021 by Walter Gutowski
Kristin, Erika, Justine, and Kaitlin have all cut my hair. I am a returning customer. Top notch haircuts, staff is kind and helpful.
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May 2021 by Jessi VanderMey
Yesterday I got my hair done by Kailyn, and she was beyond amazing. I didn't know what I wanted or what to do. She helped me feel relaxed and told me every step she was taking.The other ladies there were helpful too!I highly recommend them and will be going back for sure!I absolutely love my hair, her work is amazing!!!!
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April 2021 by Elaine Sheikh
Morgan is the best!! She’s so creative and bring amazing ideas to each session. She does a beautiful job and is so easy-going and fun the whole time! I would recommend her to anyone
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April 2021 by Carolyn Howard
Thank you, Erika! You did an amazing job.
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March 2021 by Dorothy Marie
Jessie did a fabulous job with my hair. I will definitely go back.
