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December 2024 by Mile Pool1
I always find the staff extremely pleasant when i talk to them i often leave the store feeling satisfied with the level of service i receive . Keep up the good work !
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December 2024 by Tom Delong
Great manager
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December 2024 by Dale Wilcox
Super friendly staff, very helpful. It’s my go to stop before home!
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November 2024 by Airborn Ranger
I vist Wild Bills several times per week. Maddy is always courteous and knowledgeable. She offers suggestions on cigars and gives her expertise on why I should choose her recommendations. She is very personable and polite.
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November 2024 by Benjamin Harder
My favorite tobacco store! Do not go to any other tobacco store, this one goes above and beyond to make sure you satisfied! 10 🌟's!
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September 2024 by Sherry Mattson
Knowledgeable and helpful.
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September 2024 by Michael Couturier
I came in and Nichole and Emily (I think) were extremely helpful. All my questions were answered and I was guided towards what I needed. Best shop in rockford.
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September 2024 by Ashley Trout
Emily was extremely helpful today while in the store, she was knowledgeable and was able to give great recommendations! Highly recommend these guys here!!!
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September 2024 by Krystina Klomp
Always a great exp
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September 2024 by Jared Richlin
"Nicole provided outstanding service during my visit. She was friendly, knowledgeable, and went out of her way to ensure I had a great experience. I appreciated her attention to detail and her ability to answer all of my questions. I highly recommend seeking her out for top-notch customer service!"
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July 2024 by Chris Lloyd
Store manager, I believe Tiffany is her name. Is very knowledgeable and polite.
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July 2024 by homewest michigan
I go into Wild Bill's for cigars a few times a week. I don't feel like that is enough visits to be a regular, but the staff there are always so nice and friendly, I do feel like one. They are always sure to tell me about any sales that are going on, or to pass me matches (cigar). Great shop.
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July 2024 by Kelsey Latham
I swear every time I go there the hours say one thing but theyre not open when they say. Today for example, supposed to be open at 9. Nothing posted otherwise. Nobody is there currently just after 10am. I’ve gone there before 8pm and they’ve been closed and it wasn’t a Sunday. Update your hours if you’re not open, very frustrating to drive there when hours say open.
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July 2024 by Brandy Homrich
Rockford is hands down the most warm and welcoming store. Jam packed with very knowledgeable and helpful employees. Aiden, Maddie and Nicol are the absolute best. Extremely friendly and always eager to help everyone who walks into the door. Very clean store with a fantastic atmosphere and vibe.
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June 2024 by Ethan
Very nice smoke shop! When i walked in i was greeted by 2 very friendly staff that even helped me pick out a piece of glass since im so Indecisive!😅 good service and good prices!👍