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October 2023 by Brian Bailey
This is as good of an outdoor storage facility as any other you're going to do business with. The staff is always friendly, quick to respond and willing to work with you. This was an easy five-star review for me!
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December 2022 by Carol Carr
Very easy to work with and responsive to all of our questions and needs. The storage facilities are kept up well, good security and easy access.
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June 2022 by Meagen Coburn
We just acquired a new (to us) motorhome and because we live in the city, urgently needed to find a place to store it. I have been so thrilled to communicate at all hours with Rockford Self Storage! They answer their phones, call back, and have made it so simple to get stored and setup with access and contracts. It was all done by texts and emails for paperwork and we are official! So thankful this part of the process was easy!
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March 2022 by Sandy Bareman
We started parking our RV at the Rockford Blakley street site before Rockford Storage bought the site. The continued improvements that Rockford made to the site, such as security, have been very positive.
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June 2021 by mike blaszczyk
Great place to store your boat, trailer or motorhome.
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June 2021 by Judy Gill
I began looking for a storage facility near my home to store my RV this spring. I contacted several in my area but none had the availability required and didn’t seem to care. Rockford Storage staff were very friendly and even though they were unable to meet my needs at first, offered to put me on a call back list when something came available. They kept their word and I now have a convenient, economical place for my RV
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March 2021 by Stephen Menefee
Great Place very easy-to-use
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December 2020 by Peter Eggenberger
I've been a customer for several years and am pleased with the service they provide. The new owners that took-over a few years ago seem to be continually improving & developing. The entry/exit security system was upgraded and I now can open the gate using an app on my smartphone.That's a nice convenience that I really like. The entryway was improved t to remove an island, so that I can enter & exit without awkward maneuvering that formerly was required in order to avoid scraping my trailer's rear bumper on the pavement as it transitioned onto the angled driveway. During my latest visit (fall, 2020) I saw some work underway that appears to be upgrades to lighting. I'm anxious to see it on my next visit. One point to emphasize: The owners are VERY customer-focused, and sensitive to input & feedback. It's nice to be treated so courteously, and valued as a customer. They seem to be living-out the 'values' that we'd like everyone to (and so give me a good example to follow! :) ). Rates are higher than I'd like, but to be fair, they seem to be competitive with others in the area. And the high level of service & maintenance give them a real edge over others.
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December 2020 by Peter E.
I've been a customer for several years and am pleased with the service they provide. The new owners that took-over a few years ago seem to be continually improving & developing. The entry/exit security system was upgraded and I now can open the gate using an app on my smartphone. That's a nice convenience that I really like. The entryway was improved to remove an island, so that I can enter & exit without awkward maneuvering that formerly was required in order to avoid scraping my trailer's rear bumper on the pavement as it transitioned onto the angled driveway. During my latest visit (fall, 2020) I saw some work underway that appears to be upgrades to lighting. I'm anxious to see it on my next visit. One point to emphasize: The owners are VERY customer-focused, and sensitive to input & feedback. It's nice to be treated so courteously, and valued as a customer. They seem to be living-out the 'values' that we'd like everyone to (and so give me a good example to follow! :) ). Rates are higher than I'd like, but to be fair, they seem to be competitive with others in the area. And the high level of service & maintenance give them a real edge over others.
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November 2020 by Dan DeWard
We have used Rockford Self Storage many times over the years for indoor and outdoor storage. They maintain their grounds very well and customer service is great. Carol is amazing and always fun to talk to. Highly recommend them.
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November 2020 by DK Lee
I’ve had my boat there year round for the last two years, the staff is amazing and they make you feel like family. I’m staying with them as long as I have storage needs.
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October 2020 by Jack Hagedorn
Great service. Good facility. Was not aware of the one time administrative fee until I came to pay. They showed me the apple app to open security but it didn’t work for me. Still waiting for it to work.Update to my last post. The owner apologized for not informing me ahead of time and as a result refunded the fee. Great responsiveness. Change my review to *****.
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September 2020 by Dakota DK
Great location to store our camper! Very easy to get in and out & also nicely secured. Love that you can buy firewood right there on your way out for the next trip. Would definitely recommend to others!
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September 2020 by Mike Andrews
Great outdoor storage lot. Easy access, reasonable price and secure. Would recommend.
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September 2020 by Karen Frakie Doletzky
Top notch customer service! Looking forward to using Rockford Self Storage for our storage needs!
