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February 2024 by Bob Langerak
A good shop. I appreciate their fair price, they got me in quick, kept me informed as to progress and did a great job. I highly recommend to others. Thanks, guys.
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January 2024 by Daniel Genther
Had a great experience with Rockford Collision, they fixed my vehicle after an accident. When repainting portions of the car, they even repainted the racing stripe along each side of the car that had faded out over time with no extra charge! When I initially brought in my car to get an estimate they even helped me zip tie my bumper to ensure that in the time between the estimate and actual fix that there was no concern of it falling off. My car looked better after they were done that it had prior to my accident!
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November 2023 by DJ W
Brought our car in that was totaled. Terry and Jacob were very quick to evaluate and provide a quote. The quote was very reasonable and they took the time to discuss options. This is the second vehicle we had brought to them, and their professionalism, quality of work, and keeping me updated - I will not bring my vehicle anywhere else! Only ROCKFORD COLLISION!
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September 2023 by Charles Lake
I called and they were friendly. I needed a quote to fix my kids' car. They were great. I did originally write up for another company. These guys are good.
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August 2023 by Kelly FitzSimons
They are the nicest people on this earth!!!!!!!! I made an idiot move, when I didn't see a parking lot marker, that only partially stuck out into a parking spot, and took my bumper off on the right side of my Ford Edge. I took it to Rockford Collision. They fixed it in less than 15 minutes, and they didn't charge me a dime! I insisted on paying them. They wouldn't take my money. I am so so thankful to them for their helpfulness and for their extreme kindness. This just isn't something that happens in the world today. Thank you, Rockford Collision!!!
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July 2023 by Amanda H
My saviors!! I had an emergency the day before my vacation with my Honda CR-V, and they not only got me in and fixed the issue, but also found a potentially dangerous issue and repaired that also. All within 5 hours of me reaching out. Absolute Rockstars!!Service: General repairs & maintenance
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July 2023 by Chris Thompson
Replaced my bumper cover for me and everything went well, thought it would be a challenging color to match but not for these guys.Service: Body & Trim
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June 2023 by Robert B.
Our new Honda CRV got a deep scratch on the passenger door that went down to bare metal. Being a new car we were concerned that it would quickly lead to further issues down the road if we did not get it fixed. We took the car to Rockford Collision and Jacob looked at the gouge and thoroughly explained how they would repair it and gave a fair price for the work. We decided to let them do the repair and it was the best decision made.As we were leaving for vacation, Jacob let us know that we could drop off the car before we left and pick it up when we got back. While away, Jacob texted me let us know that it was done and ready to be picked up when we got back.Their work was exceptional and the repair perfectly blended with no tell tale sign of repair. Not only that, the car was washed and cleaner than when we left it! Thanks to the team at Rockford Collision and Jacob for the great work, communication, pricing and integrity. Not only are you our #1 body shop but if anyone asks us to recommend one, your shop is our #1 choice! Too bad we can't give 10 *'s!!
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April 2023 by Jerilyn Burgeson
I can’t say enough about Rockford Collision. Everyone I spoke with was friendly and professional. They gave me a thorough estimate and took care of all of the details with both my insurance company and the rental car company I used while my vehicle was in the shop. They kept me posted on their progress while the work was being done, and the repaired portion of my vehicle looked flawless. I have no complaints at all and would absolutely recommend their services.Service: Body & Trim
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February 2023 by Rachael Parsons
I just had a great experience with Rockford Collision! I recently needed to get a break line on my car replaced and I'm so glad I chose this auto shop. They were so responsive and they did an excellent job. Jacob was knowledgeable, courteous, and very thorough. They took the time to walk me through the entire process and make sure I was completely satisfied with the work. I highly recommend Rockford Collision - they get the job done right, at a great price, and with excellent customer service.
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February 2023 by Jacqueline Moleski
It started with an ice storm. I got my car stuck in my driveway. Two people tried getting it out, the first made it worse, and the second backed it into a tree and some bushes. There was a lot of damage. Rockford Collision did a great job, and now my car looks like new. They worked with my insurance, gave me updates when I called, and they walked me through the whole process. Jacob and Terry are professional, knowledgeable, and a pleasure to work with. I can't say enough about how awesome Rockford is. Highly recommended for any car repair.Services: Side view mirror repair
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February 2023 by Ryan Davis
Jacob was super cool. Stopped by for an estimate & he gave me peace of mind with everything. I’d recommend this shop to anybody needing an estimate.Service: Vehicle Inspection
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January 2023 by Debra Evans
Jacob and Terry are great to work with. Needed a bumper replaced and first company I went to wanted to keep my car for up to 3 weeks for a 12 hour labor estimate. Jacob ordered the parts and had them painted before I had to bring my car in. Repairs were done in a day saving me a bunch on a rental car. Looks great too! This local business cares about their customers!Service: Auto body & trim replacement
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January 2023 by MIKE FARR
I drove in for a repair estimate without an appointment. Got it.They ordered the parts and gave me a day to bring the car back to make the repair. Brought the car back on the repair date and they repaired it that day. They actually lowered my estimate because of a caibration that wasn’t going to be necessary. Honest and dependable service.Service: Body & Trim
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December 2022 by Cameron Cannon
I called these guys up and had nothing but success. Their service and communication was above and beyond what I expected. I knew when and where my truck was at in the entire process! I cant forget to mention my truck was given back to me cleaner that its ever been on the inside. Little efforts like that have won my business if I am ever in need of vehicle body work again.Service: Auto body & trim repair