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March 2024 by Roxanne Laurence
Fast at filling my prescription and alerting me that it was available.
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February 2024 by Hey Bob
Rite Aid is less busy than it used to be but the service i receive is personal and they remember my name and what i like. Also they have a wide range of OTC meds and supplements.. basic dairy items, toys gifts and they celebrate most holidays including Valentine’s Day. ALSO they have a Bitcoin ATM..
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November 2023 by Betsy Gathercole
Our Rockford Rite Aid is a terrific option for our town. The pharmacy is very convenient and the staff very personable and helpful. We are lucky to have our Rite Aid.
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October 2023 by Jim Hessler
I find it convenient to get all my immunizations here. They do a nice job. I have also found the employees to be helpful.
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July 2023 by Marianne Olsen
Their posted hours are deceptive (they are for the store, not the pharmacy - the pharmacy hours are not listed separately). And it is impossible to find simple things like bandaids in the store because it is poorly organized.
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May 2023 by Bob Toole
Customer friendly pharmacy! Have always had prescriptions filled at 10 MI Rite Aid pharmacy... until I made a mistake, waited till last minute for refill and Rite Aid was out of medicine I needed, so I was forced to go across street to Family Fare (I will never return to Family Fare pharmacy!). I encountered a huge billing problem (over $400/month) with refill at Family Fare. FF pharmacist was not patient with my questions or willing to attempt to right the problem and acted annoyed I was asking for their help. My Dr. office contacted Rite Aid pharmacy and they took hold of the situation! They spoke with Dr. office, called me to gather information, called the medicine manufacturer and found me a solution to correct the error and save me $400/month! Thank you Rite Aid, specifically Debbie and team! Debbie was patient, empathetic, and customer service minded.Thank you Debbie and Rite Aid Pharmacy!
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April 2023 by Gina
The elderly cashier with the long white hair is extremely rude everytime I go in. I will not be returning to this location.
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March 2023 by adapsarun
Very courteous staff.Once I showed up at Pharmacy closing time. The prescription was mistakenly ordered to a different Rite Aid.However, the Pharmacist put in extra effort to call the other Rite Aid store and got the prescription handled, staying beyond closing time… now that’s Customer service!
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March 2023 by Jacklyn Smith
Always enjoy shopping at this Rite Aid. It's a bit off of the road but it has a very nice selection of items and a very big pharmacy plus it's in Rockford!
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August 2022 by Matt Patterson
Rockford RiteAid pharmacy staff are very friendly and very helpful. Kept me informed on some changes with one of my medications and my insurance. Called me at home to keep me updated and helped me work through the insurance problem. Staff is very friendly and caring. Highly recommend this pharmacy!
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May 2022 by Patricia Wagstaff
I frequently use the Rite Aid store on 10 mile in Rockford , MichiganI get my vaccines there amongst other items .I try to go there when Kevin PHD is on duty. He is friendly, very knowledgeable and gives great shots...
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February 2022 by David Herczeg
My wife and I decided to try this pharmacy about 9 months, since our local Walgreens was backed up, stressed out pharmacy employees, and general frustration with that location.We were very happy we did. The head pharmacist “Kevin” I think, and his team have been cordial, quick, and great to deal with. And all of this has been especially easy, even without a drive thru.
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February 2022 by Natalie Howard
Prices are decent and select selection is excellent.. Customer service is it is terrible. EVERY time I go in this store I have to wait at extraordinary amount of time and run around the store looking for a cashier. Seems easy to solve with a bell at the cash register when they have to walk away. One cashier told me they used to have 1 and corporate took it away.Well then I take my business away. I never thought I would find a store that I found more frustrating than Meijer
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February 2022 by Tony Lam
The pharmacy staff has been exceptionally helpful and professional. Dr. Kevin DeRidder has a gentle touch - I barely felt any of my vaccinations!
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February 2022 by Chris Paterson
I have had nothing but good experiences at this location, especially when interacting with their pharmacist, Kevin. I received both of my vaccinations and my booster here and was able to answer all of my questions.
