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July 2024 by Lillian McBain
The younger blond hair pharmacist is the rudest I've ever encountered. If you take suboxone or ANY pain meds trust me. DON'T go there! She'll treat you like your nothing. Extremely rude, loud to try to embarrass you. I will drive out of town than go back. I didn't even get my covid shot on time. No way! I seen her true self. RUDE!
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May 2024 by Janet Shy
The store was clean and well organized. The cashier was also very friendly.
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May 2024 by Medic 1647
The staff are polite, friendly and courteous. They are very helpful and more than professional and I Enjoy going to this location whenever I need to pick up my pets medicine. They are more than accommodating to any of my needs.
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May 2024 by Niel Stoppa
Always helpful staff here, they are pleasant and don't treat you like an inconvenience when your there. Prices are a little better on some products too.
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April 2024 by Kadie Fales
Absolutely wonderful experience. They made me feel important and relaxed. I had a lot of anxiety around needing a script filled urgently and they helped me through the process!
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March 2024 by Roxanne Laurence
Fast at filling my prescription and alerting me that it was available.
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February 2024 by Hey Bob
Rite Aid is less busy than it used to be but the service i receive is personal and they remember my name and what i like. Also they have a wide range of OTC meds and supplements.. basic dairy items, toys gifts and they celebrate most holidays including Valentine’s Day. ALSO they have a Bitcoin ATM..
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November 2023 by Betsy Gathercole
Our Rockford Rite Aid is a terrific option for our town. The pharmacy is very convenient and the staff very personable and helpful. We are lucky to have our Rite Aid.
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October 2023 by Jim Hessler
I find it convenient to get all my immunizations here. They do a nice job. I have also found the employees to be helpful.
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August 2023 by Autum Muste (HippieJive)
This place is always clean and the staff is very helpful .
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July 2023 by Marianne Olsen
Their posted hours are deceptive (they are for the store, not the pharmacy - the pharmacy hours are not listed separately). And it is impossible to find simple things like bandaids in the store because it is poorly organized.
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May 2023 by Bob Toole
Customer friendly pharmacy! Have always had prescriptions filled at 10 MI Rite Aid pharmacy... until I made a mistake, waited till last minute for refill and Rite Aid was out of medicine I needed, so I was forced to go across street to Family Fare (I will never return to Family Fare pharmacy!). I encountered a huge billing problem (over $400/month) with refill at Family Fare. FF pharmacist was not patient with my questions or willing to attempt to right the problem and acted annoyed I was asking for their help. My Dr. office contacted Rite Aid pharmacy and they took hold of the situation! They spoke with Dr. office, called me to gather information, called the medicine manufacturer and found me a solution to correct the error and save me $400/month! Thank you Rite Aid, specifically Debbie and team! Debbie was patient, empathetic, and customer service minded.Thank you Debbie and Rite Aid Pharmacy!
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April 2023 by Gina
The elderly cashier with the long white hair is extremely rude everytime I go in. I will not be returning to this location.
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March 2023 by adapsarun
Very courteous staff.Once I showed up at Pharmacy closing time. The prescription was mistakenly ordered to a different Rite Aid.However, the Pharmacist put in extra effort to call the other Rite Aid store and got the prescription handled, staying beyond closing time… now that’s Customer service!
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March 2023 by Jacklyn Smith
Always enjoy shopping at this Rite Aid. It's a bit off of the road but it has a very nice selection of items and a very big pharmacy plus it's in Rockford!
