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November 2022 by Nancy Wheatley
My daughter bought a VW Jetta here, worst experience ever!! Was promised winter tires in the deal, and got 2 new winter tires and 2 BALD used winter tires. Company wouldnt do anything about it. Specifically asked if there was any rust on car because we couldnt see any and they confirmed no rust. After having the car for 2 weeks rust was everywhere, my mechanic said they had just spray painted over it so you couldnt see it. When picking up the car (coming all the way from Bradford) there was no radio/stereo in it, when asked about it they said we would have to bring it back to have one installed!! Took 2 months, my daughter went without a stereo for 2 months. Nothing but problems with this car ever since. Telephone calls were never answered until we called 20 times. Would never deal with this company again. This was my daughters first car purchase on her own, what a bad experience for her first time!!!!
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September 2021 by Noah Beiter
Drove my "cash" car ( 04 Saturn Ion) with no issues back and forth to Florida for 3 years and now my son drives it as a great first car. Honest car salesman and no huge mark up like other dealerships. I would recommend and would purchase again.
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July 2021 by Erin Heeren
Never again will I purchase a vehicle from One Source Motors, nor will any of my friends or family members. The first initial interaction was ok, although communication was already lacking but we’re all busy, so I gave them the benefit of the doubt. I should have known better. Not only did they lie about my car being in an accident, replaced the engine but never told me that, and also stated they put new tires on my car but to only find out they replaced ONE! I was told this would be fixed, but 4 months later this issue still isn’t resolved. Never again, One Source Motors.
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July 2021 by Jeffrey Yerrick
I purchased the ride I needed for work. Working with the staff there is in credible. They are very selective on the vehicles they purchase, and sell.
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January 2021 by Margie Dulyea
Honest, friendly sales staff. Answers all questions, nothing hidden. Great cars at great prices...only place I recommend to buy a car.
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January 2021 by Eli M
The people at this dealership are nice, however i have quite a few points to reveal about my experience. I bought a 2010 with 300k miles. I didn't expect a perfect car but they are hard to negotiate with and in the end im in for a bit more than i expected. I'm big on DIY for car repair and I followed chris fix's used car checklist. I inspected as much as i could in the short time i had to test drive the car. Things i ran into shortly after the sale: Found out they put a screw into the body to hold the plates on, 12v battery was original from 2010 so that died as soon as it got cold out. $200 for a new one. They did not perform the 300k tune up so i had to do spark plugs, air filters, coolant, transmission fluid. Ended up having a bad wheel bearing that also had a rusted off dust shield. The suspension bushings were not well cared for but I was able to restore them by misting stop leak on them. The protective plastic covers that protect the underbody of the car are also missing. I also did an oil change because i dont trust that this dealership didnt put additives in it. Sent to blackstone labs for analysis.Another major issue is the plates and title. They waited a week or two before even submitting my paperwork. I paid cash and didnt have a plate till a month later and a title another week after that. They were blaming SOS but i reported them to the state and found out that they were not doing their job. The state put a mark against them for this.
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December 2020 by Dayna M. Hutchings
I purchased a car last November from this place. They try to seem top notch and wouldn’t do much negotiating, claiming their vehicles get checked over blah blah blah... I am a single mother buying a carFor my daughter and had hoped I found a place where I wouldn’t get scammed... this car has been NOTHING but trouble and soaking me for money every couple of months. I fully understand buying a used car comes with some expected issues- but this has been ridiculous. We bought the end of November and starting in February is has been something. Never again- buyers beware!
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December 2020 by Rochester's Reef
Should be called one star motors not one source motors!!! These sketchy Chicago based foreigner rip off artists sold me a vehicle. The serpentine belt immediately went out and air ride suspension costing over 5k.. the sketchy owner promised to replace parts on the as is statement.. claimed they were sending a check multiple times, then blocked my number, will be taking the dirty poorly English speaking owner to court regarding this... Do not shop here!!! i would rather ride a bike then get ripped off by this place..
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August 2020 by Linda Welsh
Purchased older car. Met the salesman to test drive, and then did everything else by phone or computer (due to Covid). Very detailed, clean, thorough. We were concerned when they didn't allow us to take the car to a repair shop for inspection (due to liability?); but when I took it to the mechanic the day after purchase, the mechanic confirmed nothing needed repair and no red flags. They also files for the plate and title for us. I would buy from them again!
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July 2020 by Ronnie Hammond
I bought a Subaru Forester from them in March and when I test drove it, I told them the brakes felt spongy, Michelle also agreed and said they would fix them before I took possession. after I took possession I called and told them the brakes still feel spongy but they never called me back with a solution like they said they would. Since then we've been under the Shutdown due to CV-19 so not much driving has been done. I noticed a squeaking when I was driving and took it in
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May 2020 by walleyefishface32 Poke
I think going to car dealerships is confusing and pressuring. My vehicle purchase was NOT like that. I feel that everything was open and honest and was given a very good price. I will be a returning customer. My purchase took 15min. Not 2hrs.
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March 2020 by Ben Fobar
Had a great buying experience at One Source Motors. Staff was very friendly but not pushy, which is great. Vipul was helpful and insightful on the vehicle I ended up purchasing, having first hand owner experience with similar vehicles. Would definitely purchase from them again in the future. Thanks again!
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March 2020 by Daniel Hamstra
I had a wonderful experience buying my Subaru at one source motors! Michelle was very professional and I truly appreciated dealing with a smaller dealer rather than larger dealers. The owner took time out of his day to talk about all the questions I had before i purchased the vehicle. I strongly encourage looking through their stock of vehicle when in the market for a new ride.
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February 2020 by Paul Buning
We purchased a car for my daughter from One Source. Michelle was awesome. We had a pretty good idea of what we were looking for when we got there and Michelle helped us get into to car we wanted at a price that worked with our budget. We had a very tight time schedule the day we had to pick it up and Michelle got us out the door in record time while still being helpful and pleasant. We will be buying our next car from them.
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January 2020 by Priscilla Rutherford
Extremely helpful! Michelle was amazing and made this such an enjoyable experience!