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November 2022 by Right On Track
I've had good experiences dealing with ISS in the past. Just today I called them about my rooftop antenna they installed for me a couple years ago. The Winegard pre-amp/booster had burned out, but they made it right, and I'm pleased with the good customer service and helpful advice from a solid local company. I wouldn't hesitate to use Innovative Sound Solutions again in the future.
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October 2022 by D J MichaelAngelo
I've had good experiences dealing with ISS in the past. Just today I called them about my rooftop antenna they installed for me a couple years ago. The Winegard pre-amp/booster had burned out, but they made it right, and I'm pleased with the good customer service and helpful advice from a solid local company. I wouldn't hesitate to use Innovative Sound Solutions again in the future.
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January 2022 by Jim Mcclain
I received great service in the morning after calling them help! Super satisfied and I loved hearing the young man’s (Jim’a) personal story of how he rose from the system of being without parents at an early age , drifting through years and years of temporary homes and foster care , graduations from high school after attending over 25 schools, getting technical skills training , and becoming a productive citizen with 4 children to raise the right way . A true American dream success story ! God bless him and his family and call this company whenever you need technical assistance !
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December 2021 by Bruce Punches
We operate a small business out of the home. We rely on our entertainment and sound systems quite a bit. Whenever we need service or upgrades, ISS fits us in as quickly as possible. Their prompt and professional service is greatly appreciated. Allen is top notch. I always feel like he’s looking after my budget and best interests. He’s highly skilled, available to talk to me on the phone to troubleshoot, and a very kind man. I only work with ISS.
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July 2021 by Matt Mercieca
Perfectly average.I hired Innovative Sound Solutions to run my speaker wires through the walls and mount the TV on the wall and provide an HDMI and power cable to the TV to hide all the wires. They did the job adequately.The speaker wire on the wall was mounted with plates like I expected and the TV was mounted to the wall securely. They didn't drill through the hardwood floor and dealt with the plaster walls very well. The motion of the TV bracket was as I was told it would be.They didn't hook up my stereo and TV the way I had it, they took no notes, so nothing worked correctly until I rewired the system. They also didn't ask any questions about my system setup. While the speakers were connected to the wall through plates, the same is not true of the wires that leave the receiver. Those go straight in to the wall instead of a master panel. I intend to fix that when I get the parts.The installers also seemed to lack the tools to test the setup. My stereo has a speaker check built in, but instead of using that they tried to update my TV and used the PlayStation to try and get rear sound. Neither of those worked. They also didn't ask if I had anything I wanted to use to test the system.I guess I could have been more clear when asking for a quote, but for the price it felt like unnecessary corners were cut.
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January 2021 by Sonali Allen
They installed a flat screen TV above my fireplace. They were awesome. They were incredibly responsive and timely and went above and beyond in finding a company that could install a non combustible mantel.
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July 2019 by Jerry W
I Talked to Loren about having a TV antenna installed.
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April 2016 by farmall 400
Always gets the job done quickly and efficiently with a very professional and trustworthy staff.
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November 2014 by G Y.
They talk a good game on the phone. They do not follow thru. I gave up waiting for them to call back to schedule the work as promised. I called and left messages. NO response. Save time, go with someone else.
