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7:30AM - 5PM
307 Leonard St NW, Grand Rapids
Hardware Stores
“Fantastic customer service. Not a single store left in Grand Rapids like this. True to heart. Don’t shop anywhere else for your hardware needs. I’ll be coming here from now on. Support your local shops, not corporations.”
“Julie was Awesome! Went there for some new dog food. My dog has horrible allergies and she went above and beyond. She was just great! I will no longer go to any other store for my pet needs. Thank you Julie for helping me.”
“Breanna was very prompt in helping resolve a technical issue I was experiencing and ensured my order was shipped quickly to make up for the inconvenience. It's so nice when you receive excellent customer service!”
7:30AM - 8PM
2333 E Beltline Ave NE, Grand Rapids
Hardware Stores
“Nice store. Prices can be higher. But it's nice to have a neighborhood store to save you a drive. Employee was polite and helpful. The store is well laid out and merchandised well.”
“I got some veneer from Bill and team for a 100+ year old pool table. They were great to work with, took time with me, and delivered some great veneer. They are great to work with and would highly recommend.”
“Very easy to navigate. I gave it 4 stars because I did have to ask the staff where to find dog diapers and the lady that helped was in such a rush her customer service lacked a bit but over all it was a great place had everything we needed”
“Walking in we knew what we needed but didn't know where to look. An employee came to the rescue and helped us out so much and even taught us a couple of things.”
7:30AM - 4:30PM
3575 14 Mile Rd NE, Cedar Springs
Hardware Stores
“I only write Google reviews if and when they are deserving. So it was many, many years ago when I began renting equipment from the Grand Rental Station, now True Value Rental on 14 Mile Road. I have rented everything from John Deere tractors to jack hammers from Beth, Marisa and Hannah and have never had a customer service related incident. Believe me, over many years, I have experienced a few equipment breakdowns in the field, and Hannah or Marisa have always been there to immediately remedy the issue.Being 72 years old, I've been around the neighborhood and can tell you this; True Value Rental is one place that remains a pleasure to do repeated, repeated business with. The young ladies and staff technicians are very knowledgeable and probably know more about their equipment than most of us guys do. I highly recommend using their services!!!”
“Our water was not working. We have a well. They came out right away, fixed us right up and prices were fair. Excellent service I recommend them without any reservations!”
7:30AM - 5PM
13861 White Creek Ave NE, Cedar Springs
Hardware Stores
“I have been SUPER helped there, Aaron found me a perfect fit for my need, he was thinking well, I'm very happy with him & his thinking ahead, read my mind, couldn't be happier, people there are quick, friendly, better than most, 6 stars to Aaron !!! ?????”
“There are a lot of big box stores, but if you are looking for genuine great service Lowe's is the place to go. They have such knowledgeable staff. And everyone goes out of their way to help you. And Stella is welcome here”
“I came in today to get some supplies for my landscaping project, while I was in the garden area of the store my little sister and I had the privilege of working with a wonderful human being named Shead. He was incredibly helpful, offering suggestions and giving us direction as to where to find specific items we were looking for. On top of his awesome personality and helpful attitude, he ended up helping us load up the 15 bags of mulch I bought. What is normally an enjoyable experience going into your store, was turned into an exceptional one because of his help. Thanks for the help!”
“I love home depot but please find someone capable of watering the indoor plants so they are not sitting in 5 inch water! I had a cashier drain my plant before I bought it and the water gushed out. Definitely seen this many times as I buy my plants there quite often.”
“I love this store & their employees! I was looking for an item, that they used to carry. There was a man on a ladder & I asked him if he knew where it was. He quickly came to me & helped me. When we couldn't find it, I thanked him & kept looking. To my surprise, he kept looking too. He found a similar item & came back to me with the item. He went above & beyond to satisfy my need. I wish, I had got his name to tell his supervisor how much I appreciated what he did. I hope he sees this to get praise from his boss. He works in pet supplies. Thank you so much! Your customer service is excellent!”
“I have been a loyal Depot shopper for at least 25 years. I worked at one for over 3 years a while back as a Pro Desk Manager and Key Carrying manager. I know "my store" well, so I can find everything quickly without help, unless something is bulky or too heavy. I always "enjoy" my trips to the Depot!”
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“Busy place on a Saturday - have patience if you need assistance, and while they did not have what I came in for, they ultimately did have something that did work as a stop-gap solution until I could get what was really needed.”