-
November 2023 by Tory Bennett
The girls at Rockford are always so kind and efficient! They make my shared branching experience very smooth and I always feel welcomed even though I am not an official member with your credit union.
-
November 2023 by Alan Onan
Never very friendly at drive thruContinue to ruin my credit until my loan balance judgement is paid.Why did you have to wait three years to put into my credit report that I haven’t paid at all when I have.Making that change further damaged my credit.Claim they won’t change payment status until loan is paid so instead you keep going in to make changes to further drop my credit. Very malicious!
-
November 2023 by jazmine aldridge
I love the shared branching capabilities, my husband has a joint account at a separate CU and it makes my life so much easier that I can come into the Rockford branch and take care of everything all at once rather than drive 30+ minutes to a different CU.
-
November 2023 by Dawn Rasor
I really enjoy all the great rates Community West CU has to offer. Incredible CD Rates and competitive loan rates too. And the HSA Account has a great dividend rate and saves me to much money on medical related expenses since I can pay for them with pre-tax money! Great job CWCU!
-
November 2023 by Olivia Licari
Miranda Mann did an amazing job helping me refinance my mortgage in 2021 and obtain a HELOC in 2023. She helped me thoroughly understand the loan I was getting and got it processed quickly! She went above and beyond to help me and I cannot thank her enough.
-
October 2023 by Darrin Konsdorf
Love my local brach. These ladies are great and I always treat them to treats at Christmas as my payback for there great service.
-
September 2023 by Pedro Sanchez
Been a long time member of CWCU. Two car loans and now my mortgage is with them. The process for getting a mortgage was tremendous! Their education along the way and eye for savings was crucial for me in the process. Recommend them to anyone!
-
August 2023 by Sherry Ehlert
Everything I go in with a question, they greet me with a smile and are willing to help. They are very kind and helpful. When I bring my grandkids with me, they are so sweet to them.
-
August 2023 by Emilee Bilski
We love banking at Community West Credit Union. In-person and by phone - everyone is always so helpful!
-
July 2023 by Jason Fisher
The people in the Rockford Bank are the most professional and helpful people around. They are able to help me in any way possible. They are very professional, respectful, and very friendly. They treat you like a friend. They should be treated like queens
-
July 2023 by Arlene Henderson
My vist at Community West was just wounfull
-
March 2022 by Stacy L.
If you deposit cash through the ATM it takes 6 days to hit your account. For CASH! If you don't plan, you will get bounce check fees....Banked with Chase for years and have never, ever had this problem. I only changed banks because of a divorce.
-
January 2022 by Renee H.
Been a member since it was wolverine worldwide credit union then switched over to Rockford community credit Union to today at community West so it's been about 36 years been a member there. Will now be closing all of our accounts customer service and details just isn't there and they just think of you as another person not as a member
-
September 2021 by Audra Gutierrez
Very disappointed with the service here. We just moved here from California 2 weeks ago my son got a job and needed to open an account. We made an appointment and went in, they asked for something showing proof of residency or employment. I offered my utility bill but it was not in his name so they asked him if he could bring something from his new employer. My son then got a signed letter from his employer stating he was hired to work in Rockford. He took this letter back the same day to the same guy, who then said that he couldn’t open the account because the letter didn’t have his residential address on it. First off my son went to his brand new employer to ask for a letter and second of all the guy did not ask for it to have his address on it just proof of employment. My son works in Rockford and should have been able to open an account. BIG MISTAKE !!! My husband and I just sold 3 properties in California and wanted to open a local account that’s definitely not happening here. Other then this experience we love Rockford.
-
August 2021 by Brent Clark
Very quick responses every step of the way. Very thorough and helpful. Highly recommend.
