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February 2024 by Ava Koebel
My vehicle left Caliber with damage it didn’t have when it went in. Jeff makes excuses about the insurance not covering it because that damage isn’t Caliber’s fault. I 10 out of 10 DO NOT recommend!!
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February 2024 by Kim Ibara
My experience with Caliber Collision was 100% positive! They were extremely friendly and professional, and the communication throughout the repair process was fantastic. The work on my car was completed early, and it looks like brand new. The car was returned to me clean, inside and out. I cannot recommend them highly enough!
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February 2024 by David Fox
Excellent job, looked better than new. Friendly and informative staff. Highly recommend!
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February 2024 by Cheryl Stevens
I was afraid my car would never be the same, but it came out looking like brand new. The work was completed in a timely fashion and it looks great. And the people were all so friendly, even the ones that weren’t working on my car engaged in conversation. I wouldn’t take my vehicle anywhere else.
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January 2024 by Jules VanHorn
From the start Caliber Collision in Rockford was easy to work with and took time to communicate with us during the entire process. They have an access drop so you can leave your car the night prior to it being scheduled. The staff was great and helpful. Kim (gal in the office) even called our insurance a couple of times because of some confusion on our part - she wanted to make sure we were taken care of :) Our car looks brand new and they even fixed a swipe spot on the car that wasn't part of the quote. Thank you Caliber Collision Rockford!!
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January 2024 by Jane Smith
Caliber was a fantastic place to take my car for repairs. The staff was lovely and accommodating, my car was delivered earlier than expected and very clean and they kept me informed very regularly throughout the process. It was the best car repair service I have ever received and the most positive experience
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January 2024 by Rich Wolf
Professional, outstanding job with great communication! I hit a deer causing major damage to my 2020 RAV-4. Caliber Collision in Rockford MI restored my vehicle and made it look brand new! Kept me informed every week on the progress of the repairs and finished the job sooner than anticipated! It’s obvious the team at Caliber Collision strive for perfection on every job. I’m so glad I decided to go with them. And you will too.
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January 2024 by Raven Wemigwans
Great, speedy personable service
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January 2024 by Ruth Wunderink
Great job!
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January 2024 by Gina Truxton
I had hit a deer with my van and they fixed it up to look brand new. They even cleaned the inside too. Very happy with their work.
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January 2024 by Justin D
Alex and the caliber team were great, got me in much sooner than anybody else in the area and completed everything early. Communicated often throughout the multi week repair, use them with confidence
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January 2024 by Melisa Mulder
I brought my Honda CRV to Caliber Collision in Rockford for an estimate after a serious rear-end accident. I was really impressed with Kim whom I met first at the front desk; she was incredibly friendly and helpful. Alexandra (Alex) is the one who evaluated my vehicle and did an absolutely outstanding and thorough job providing a detailed estimate and kept me informed along the way. Andrew was also a great help through the process. I didn’t end up getting repairs as my insurance decided to total out my CRV, but I was so impressed with Caliber’s customer service, knowledge, and friendliness that I felt inspired to write a review.
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January 2024 by Fred Parker
Great experience! Repairs on my daughter’s car were completed on time and they are great at communicating process and timeframe. Would highly recommend Caliber if you are in need of a body shop! Thanks again!
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December 2023 by Austin Togger
they did fantastic work,,our car looks brand new , and my husband is very fussy about his car...i would recommend them to everyone who needs body work done.....
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December 2023 by tonya roberts
Quick, well informed, done on-time and done right. My car looks beautiful!!