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“Today's experience was great! Jake was patient with this senior citizen and clearly explained the best plan for my needs. Kudos to Jake. Thanks for your kindness and expertise!”
“Marcus was excellent!!! I was dreading turning in my phone and trading providers, but he made the experience seem less and very successful. I appreciate all his efforts!!”
“I attempted to upgrade online about 2 months ago and had a terrible experience. So much so that I delayed the process. On a whim I came into the Auburn Hills location, and Im so glad I did. Ethan was amazing from start to finish. He was extremely pleasant, patient, and very knowledgeable. He made the transition as seamless as possible. I’ll see you in 4 years for the next upgrade. Thank you!”
“We were very well taken care of by Michael who answered all of our questions, transferred our data into the new phones and made sure we were completely satisfied. Well done!”
“Alvin was great! We were not easy customers as we had three new phones to purchase, and transfer from AT&T. He made the process very seamless and was friendly along the way. Great service!”
“Marcus and Natalie helped me today. Both were very professional and nice. Marcus knew exactly what I was talking about despite my not remembering the actual name of the thing. Really helpful. Thank you both!”
“Very friendly team at the Shelby Twp location on 26 mile and Van Dyke. Went in with several questions and the team was very willing and eager to help me. I will be sending everyone I know to this location.”
“This location was an amazing experience. Mitre helped me and my husband switch from T-Mobile. He took care of everything from transferring data and trading in my old devices. He was very patient and understanding the entire transaction. He went above and beyond with his hospitality.”
“One problem was we could not move the email from the old phone to the new phone. I was unsure of the password and after awhile we were locked out. That meant my new phone currently does not have My email on it?”
“Nash Mike and Derrick provided the absolute best help when I came in for my issue what happened was my family and I were going on a road trip and their was this big ole raccoon on the side walk so I put my phone out the window of the car to take a picture and dropped it and two cars ran over my phone insane right! I was able to quickly go to the Att store and Nash Mike and Derrick were able to get me a new phone quickly with all my data on it took only 30 minutes amazing service love these guys will be sending people their way”
“Michael was beyond nice. We had a little bit of trouble during the transaction but overall it was a really nice experience on my end. We even chatted about life outside AT&T it was nice. He was beyond nice, he needs a raise and some help! Lol thanks again Michael!”
10AM - 6PM
2531 S Lapeer Rd, Orion
Mobile Phones
“I just started doing business with Verizon Lake Orion and couldn't be happier - From switching to them a few months ago, to getting a new phone Lawrence was super helpful and friendly! Thank you guys!”
10AM - 8PM
13767 23 Mile Rd, Shelby
Mobile Phones
“We had a really great experience at this location-which is not easy to do when it comes to Verizon! Austin is absolutely fabulous. He's knowledgeable, helpful and very sweet.”
“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
“Alvin is amazing! He knows his stuff and was able to port all of our lines over to Verizon smoothly. He is helpful and patient and an asset to the company. He made this a great experience!!”
“Shoutout to BRENDAN! He is the biggest asset to the ATT brand. He helped fix the mess customer service put us in with ease. Highly recommend this place!! He was knowledgeable, understanding and helpful! We appreciate you and hopefully ATT can appreciate this man by giving him a raise he deserves it!!!”
8:30AM - 3:30PM
35050 Mound Rd, Sterling Heights
Mobile Phones
“Upgraded through ATT. Had to turn in my wife’s IPhone 11. ATT store found it had a crack on the back glass. They wanted to take off $350 from of the $700 credit they were giving us. Came here - heard about them from a friend - saved hundreds of dollars. That’s $$$ that stays in MY pocket.Couldn’t be happier.Yes I recommend!”
“The only metro store I'll visit, unless I have to go to a corporate store. Even when they changed ownership, it's always been a very nice, professional group of individuals working at this location! Can't say I've ever had a bad experience here, as other locations not so much...”
“Dom was the best..super informative and patient and walked us through each step of getting our new phones and letting us know about what plans would work best for our situation.. if I could have gave more stars I would have!!”
“I walked in and was helped right away by a very knowledgeable young lady, Rita. She answered all questions with patience and was very helpful because I’m not tech savvy. Easy and great experience!”
“Had a successful experience at ATT, with Yousif Romaya. He had great solutions, and options for us taht helped us save money on our bill and looked at options for how to save in the future”
10AM - 8PM
13655 Hall Rd, Shelby
Mobile Phones
“Came in to pick up a new z fold 6. Kristen was quick to help and was able to answer all of my questions. She recommended some great accessories and had us all packed up and out the door again as quick as could be as we had another appointment to get to. Would recommend this location to everyone. Tons better than the lame service we were used to at Verizon!”
“Mark is awesome. I went into the store numerous times for information and to make different changes to the account. He was always professional and helpful. By far the best Metro store!!!”
“This store is amazing I can’t think of a time I just went in to ask a question and always come out happier or better off then I was before visiting this specific location Steve always has the most current information on all the deals!! Also as long as you’re honest these guys will do anything they can to help you take care of all needs to do within the parameters of AT&T as a whole really a great representative for AT&T”
“10/10 - offered quick, effective, intelligent communication. Got me the answer I needed with great customer service. Didn’t beat around the bush or push me into services I didn’t need.”
“My phone was stolen yesterday and of course I was not happy. Given my situation I was already not happy to begin with, thankfully Justin got me the best deal possible and minimized the financial burden. Service was great and I was finally hooked back up. Thx. Highly recommend”
“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”
6AM - 11PM
1350 W Maple Rd, Troy
Mobile Phones
“the new owners are amazing! they're really sweet & changed the layout & prices of the store, & i truly see an effort in trying to get this business back on its feet. thank you for the amazing customer service! will definitely be returning”
“Omi was very helpful, more than patient with a very rude customer in front of me and did a great job of multi-tasking in an attempt to help as many customers as possible. Thank You!!”
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“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”