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“Today's experience was great! Jake was patient with this senior citizen and clearly explained the best plan for my needs. Kudos to Jake. Thanks for your kindness and expertise!”
“We were very well taken care of by Michael who answered all of our questions, transferred our data into the new phones and made sure we were completely satisfied. Well done!”
“I attempted to upgrade online about 2 months ago and had a terrible experience. So much so that I delayed the process. On a whim I came into the Auburn Hills location, and Im so glad I did. Ethan was amazing from start to finish. He was extremely pleasant, patient, and very knowledgeable. He made the transition as seamless as possible. I’ll see you in 4 years for the next upgrade. Thank you!”
“Helped pull out a charger that broke off in my phone for free. They are super nice and knowledgeable people here. I 10/10 recommend. I got my screen fixed also here and they did a phenomenal job. Thanks !!!”
“This location was an amazing experience. Mitre helped me and my husband switch from T-Mobile. He took care of everything from transferring data and trading in my old devices. He was very patient and understanding the entire transaction. He went above and beyond with his hospitality.”
“One problem was we could not move the email from the old phone to the new phone. I was unsure of the password and after awhile we were locked out. That meant my new phone currently does not have My email on it?”
“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
“Michael was beyond nice. We had a little bit of trouble during the transaction but overall it was a really nice experience on my end. We even chatted about life outside AT&T it was nice. He was beyond nice, he needs a raise and some help! Lol thanks again Michael!”
“Marcus and Natalie helped me today. Both were very professional and nice. Marcus knew exactly what I was talking about despite my not remembering the actual name of the thing. Really helpful. Thank you both!”
“Very friendly team at the Shelby Twp location on 26 mile and Van Dyke. Went in with several questions and the team was very willing and eager to help me. I will be sending everyone I know to this location.”
“Nash Mike and Derrick provided the absolute best help when I came in for my issue what happened was my family and I were going on a road trip and their was this big ole raccoon on the side walk so I put my phone out the window of the car to take a picture and dropped it and two cars ran over my phone insane right! I was able to quickly go to the Att store and Nash Mike and Derrick were able to get me a new phone quickly with all my data on it took only 30 minutes amazing service love these guys will be sending people their way”
“We had a really great experience at this location-which is not easy to do when it comes to Verizon! Austin is absolutely fabulous. He's knowledgeable, helpful and very sweet.”
“Shoutout to BRENDAN! He is the biggest asset to the ATT brand. He helped fix the mess customer service put us in with ease. Highly recommend this place!! He was knowledgeable, understanding and helpful! We appreciate you and hopefully ATT can appreciate this man by giving him a raise he deserves it!!!”
“10/10 - offered quick, effective, intelligent communication. Got me the answer I needed with great customer service. Didn’t beat around the bush or push me into services I didn’t need.”
“This store is amazing I can’t think of a time I just went in to ask a question and always come out happier or better off then I was before visiting this specific location Steve always has the most current information on all the deals!! Also as long as you’re honest these guys will do anything they can to help you take care of all needs to do within the parameters of AT&T as a whole really a great representative for AT&T”
“My phone was stolen yesterday and of course I was not happy. Given my situation I was already not happy to begin with, thankfully Justin got me the best deal possible and minimized the financial burden. Service was great and I was finally hooked back up. Thx. Highly recommend”
“I walked in and was helped right away by a very knowledgeable young lady, Rita. She answered all questions with patience and was very helpful because I’m not tech savvy. Easy and great experience!”
“Had a successful experience at ATT, with Yousif Romaya. He had great solutions, and options for us taht helped us save money on our bill and looked at options for how to save in the future”
“We were in the area from out of town and my husbands phone stoped working. We were waiting on by Sam. He was wonderful. He found the issue right away. He was very careful and asked lots of questions to help him find the issue. Unfortunately he was not able to fix it and we had to get him another phone. Sam was very helpful and asked what his needs were and he was able to pick a new phone. I was even able to get my phone screen repaired there. All for a very good price. The service and knowledge of the staff is wonderful . We will definitely return if in the area if we need phone help.”
“Came in to pick up a new z fold 6. Kristen was quick to help and was able to answer all of my questions. She recommended some great accessories and had us all packed up and out the door again as quick as could be as we had another appointment to get to. Would recommend this location to everyone. Tons better than the lame service we were used to at Verizon!”
“Only one person on site, limited tech knowledge but very nice. To much walk in bill paying traffic interrupting me transaction. The clerks sense of service made it okay to wait.”
“Very friendly people, very helpful. Didn't pressure me to buy a phone, instead talked me through my problem. Went out of their way to make sure I was satisfied. I recommend this place very highly.”
“It was about 730pm. I had questions about switching over to criket. There is only a few crickets open after 6pm it seems. This was one of the few locations still open. Mike answered all my questions and was very friendly. Very informative of crickets service. Thankyou!”
“I was highly
Disturbed by the customers infront of my wife and I in line they were so rude and ignorant but the gentleman working remained patient and nice, we ended buying what we needed we’re highly satisfied with the service and he explain how everything works and if needed we could call store for help setting up internet”
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“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”