Crestview Cadillac, located in Rochester, MI, is dedicated to providing an exceptional experience for customers seeking Cadillac vehicles. The dealership offers a broad selection of current Cadillac SUVs, sedans, and coupes. Reviewers consistently praise the outstanding service provided by the staff, highlighting their efficiency and attentiveness during visits. Customers appreciate the innovative service status link that keeps them informed about their vehicle's progress, something not commonly found at other dealerships. Many customers report smooth and timely service appointments, with some expressing gratitude for the willingness of the staff to accommodate last-minute requests. The professionalism and honesty of the team are frequently mentioned, with one customer noting that they were not charged for a diagnosis that could not be determined, showcasing the dealership's integrity. Various team members, including service advisors and mechanics, are commended for their helpfulness and responsiveness, making customers feel valued and understood. Overall, Crestview Cadillac is characterized as a trustworthy dealership that exceeds expectations in both sales and service, making it a top choice for Cadillac enthusiasts in Michigan.
