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May 2023 by spinaltap
No drive-thru teller service at this location, or the B of A on 24 mile and Shelby. Makes sense, since the other banks around town do. Way to show how B of A is different!
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February 2023 by waseem ahmad
I like it
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March 2022 by Taryn Cornman
I have been banking with Bank of America for over 7 years and have really enjoyed banking with them. I travel a lot and love that I can always find a Bank of America, especially in Metro Detroit, they are everywhere. I had to go into this location yesterday to deposit rolled coins as it is only a mile from my work, Sharanda helped me at the counter. The whole transaction took less then 5 minutes, they were extremely quick at helping the customers before me so I wasn't in line for more then 2 minutes, she got all my coins on the trays and counted right away. We both had counted the same amount so she quickly got the money deposited into my account and I was on my way!
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January 2022 by Shelby Mathis
Debbie at the Rochester Hills Branch reminded me of all the rest of the arrogant Managers at Bank of America. She refused to notarize my signature on a Michigan form, even though I had a passport and Michigan driver's license. Fortunately, I have removed my money from Bank of America and don't have to deal with them anymore. Another bank notarized my signature on this Michigan form without question.
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September 2021 by Carrie M.
I opened up a personal checking account with Sarah sabi and somehow it attached to my sisters trust in Princeton NJ, which I was one of two trustees, no one ever knew until 4 years later when I closed my personal checking account here in Rochester April 2020, it somehow closed the trust account and they gave me $405 of trust money. After contacting everyone from both side Janine in NJ, who was super vague and just and accused me of taking 405 from the trust (which is crazy cuz I had no way of getting in) Sarah at Rochester boa wouldn't talk to me, Janine from Princeton blamed me, she said "I closed the account and took the money", I said how could I have gotten into that account in the first place with no authorization from NONE!!! No one would take responsible for this blatant huge mistake, the only thing that could have put me in that account after just opening a regular checking account is my social security number, both accounts had it. Janine from NJ BOA never would say how they opened the trust and let me into my sisters Trust, no she just said that I took $405 of the trust money. Note: even if this had anything to do with me, no one person can do this, Bank of America employees are incompetent to say the least!!!!!!
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August 2021 by Joshua Nelson
The manager there is terrible. She seems to only be concerned with herself!
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June 2021 by Diyaa Joseph
Because the lobby it's all the time closed
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April 2021 by Samantha Rae
It’s 3:15pm, was told they were open finally for drive thru Service. Got up to the window and was told that they wouldn’t have a teller for at least an hour. But here’s the kicker they close at 4 PM so how are you gonna have a teller in an hour we can close in 45 minutes. Maybe this location just should stay closed
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November 2020 by Celal Tus
atm ,does not work 3 or 4 days in a row, may be more ! A lot of bank teller ladıes insıde bank doıng almost nothıng . Very prımıtıve branch .!
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September 2020 by Michael Matthews
This location is closed.Makes no sense to me when their other locatio s are open.Bank of America is and has been very inconsistent with their locations.One is open, while another is closed. Plus, the hours of the lpcations vary from location to location.
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December 2019 by Mike Terry
One teller on a Saturday. Not the first time we've had issues. Tons of idle employees doing nothing. They told everyone to do all transactions online. OK, close your location then! Don't ever bank here. By the way Bank of America if you care if many people walked out
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June 2017 by Manar Masry
Friendly staff and professional