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January 2024 by Nancy C.
I ordered a bunch of stuff online for pickup. I could t pick up u til after 6:00 so I was a little bummed but I needed all the stuff in the order to clean a house after a tenant moved out Got the message it was ready and headed out in the snow Got there about 6:10, waited until 6:44pm for them to bring it out. The worker apologized for the delay so that was nice, but management needs to find a way to get more people hired.
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January 2024 by Jennifer W.
Bought 4 new tires from Rochester Walmart. 60 days later I went back to have them balanced due to a terrible shake/shimmy. They told me I had suspension issues, put the dangerois tires that were down to the wires on the back and sent me home. Another Walmart pointed out that they were installed inside out (outside of tire legibly said inside). They didn't replace the valve stems and stacked balance weights on top of each otjer. Myself or my grandkids could have been seriously injured!
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December 2023 by J D.
It's sad to walk into my local walmart and find two or less checkouts open, why not just take them all out and replace with self check-out? Items that are at other walmart's not there and no one wanted to help, not my department. Troy or Sterling Heights stores are much better, to bad the attitude at that store! Meijer will be getting my business when in that area, everything clean stocked and the check-out is great!
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December 2023 by Michelle L.
The employees in ALL positions are extremely rude, very incompetent in their duties, and obviously do not want to do any work or help a customer but sure want their paycheck and "equal pay" for not doing anything. So I guess that would be $0.00 per hour. They will walk away from a line that has over 50 customers in it because it is time for their break. They must get a 50 minute break for every hour they are there. I refuse to go into that store. I almost had a heart attach (for real) in their parking lot the last time I was there because I was so upset. I like some of the products they carry but you can't find it in their messy store. And try to find an employee who isn't on their 50 minute break to help you!!! If you happen to find an employee who is working their 10 minutes per hour they can't help you anyway because they have no clue what to do. Stay healthy and shop a different establishment.
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May 2023 by a.d. r.
clearly, all walmarts are not created equal. i used to only go to walmart out of desperation or bc there was a big enough sale on something i couldn't find anywhere else. between my own experiences and the memes online, my opinion of walmart was pretty low. i didn't like the store, the employees or the customers. hated the parking lot. hated the font in their logo. just loathed everything about it. but one day, i had to go into this particular walmart and i've had to rethink my overall perception of this chain. not only are the aisles relatively neat (could be better) but they're well-stocked. employees are helpful. customers are fully clothed and have all their teeth. and they're open 24 hours! i was pleasantly surprised. so why not 5 stars? bc it's still walmart, not target. that's why.
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March 2023 by Gayle C.
Walmart always have the best prices for sure! Sam's club is pretty good too!! With inflation going up Walmart's the one store not asking show me the money!!!
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January 2023 by Ruth C.
Don't go to this store if you value your time. Lots of managers. No cashiers. Long, slow lines. Very rude personnel. It's worth your time AND gas to shop at any other Walmart.
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October 2022 by Tatyana W.
If I could give 0 stars I would. This was thee worst Walmart I've been too it was so dirty and stinky they didn't have anything the meat was bad the clothes and were just a mess the fruit was bad bugs were flying over them it made my stomach turn the workers were rude. Also, seeing them giving a old lady a ticket for not having a handicap sticker, but she looks like she could barely walk straight. This whole Walmart experience was horrible. I would never go back to this Walmart nor recommend anyone to go to this Walmart. I wouldn't care if it's the closest Walmart around. You guys need better customer service and to get it together. It's said
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October 2022 by Mike C.
Worst customer service ever. I had a reciept to show the item was purchased. The Kuereg coffe pot didn't work after 2 days of purchase so I went to return it with my reciept. The woman refuse to view my reciept and walked away and didn't bother to call a manager. I reached out to corporate for a complaint. I hope she gets fired for poor customer service. Okay
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July 2022 by Jessica Y.
Worst Walmart ever why don't they have Apple Pay... what are we in the 19th century? What a waste of time and life and space.
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June 2022 by Amy K.
I wish there were 0 stars. 2 checkouts open on a Sunday afternoon and the self checkout extended all the way to the back of the produce section. After waiting in line 30 minutes the cashier shut her line down with probably 10 people still in her line. I would avoid this location at all costs.
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May 2022 by Kai Y.
Chrissy and another young woman whose name I didn't get were very helpful in helping me resolve an issue I had with my purchase.
