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February 2024 by Palash Pattewar
Employees here are always very friendly and helpful.
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February 2024 by Qi Li
Nice and professional staffs!
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February 2024 by K “Coffeeaddict” Dee
When I went in today 3/4 of the counter was absolutely covered in boxes and padded envelopes that were Going Out. it was such a mess!! now I know why the package I dropped off a couple months ago got lost. i don't have any confidence in their ability to send packages Out when I see such a disorganized mess.
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February 2024 by Carrie H
The people that work here are very friendly, helpful and patient.
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December 2023 by Kim Tonkovich
USPS needs to be privatized. Mail is consistently lost and delivered improperly. The USPS is a poorly run organization. The more USPS raises prices the worst the service gets.
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October 2023 by Patrick Stackpoole
Very friendly and efficient. No wait on a Thursday middle of the day. Very happy
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May 2023 by Joe Dirt
Jenn at this branch is wonderful. Competent, friendly, customer service oriented ALL THE WAY. I wish they could use her to train the garbage that is at the Troy USPS. That is the worst Post Office in Michigan. This one is a breath of fresh air.
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April 2023 by Kshitiz Parihar
This USPS unit is very professional & one can expect quality service without long wait times. The staff is very friendly esp. Jennifer is quick to understand the shipper’s requirements. She is polite, courteous & helpful & has lot of patience.
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April 2023 by Smasher !
I witnessed a very unfortunate incident at this branch, and the staff did nothing. I was standing in line and behind me comes an old man. He stands in line behind me, and then his son comes to take his place, so he can get a certified mail slip from the counter, right there. A woman decides to sneak ahead of the son. Then she rudely says “umm excuse you”. The young man rightfully says “are you trying to cut in line?”. In this most entitled thing I’ve ever seen, “She says you will not go before me. I don’t care”. This whole time, she’s also inching very close to me – like I can feel her breath on her neck. Yet, she then goes on some tirade, with aggressive gestures, and then says “back up, I can smell you”.Personally, as a white man, I hate how race is brought up all the time. I see the race card pulled all the time, and yet the young man (30s), who I think is Indian, didn’t pull it. I don’t buy into the general narrative, but this was a white woman in her 50s. She was clearly in the wrong and young man even said, we can pull video and I’ll prove you wrong. She didn’t take that challenge at all. The Indian guy was getting upset, but it was obviously from the sense that he didn’t like being pushed around and someone just trying to pretend she gets to go first. Another old white guy, later was like, “well you weren’t really in line pointing that the line goes this way”. Like really, 2ft? He also was challenged to see the cameras, but wouldn’t take that challenge, because he knew. It pretty obvious that dad and son came together, just normal folks.But the staff did nothing – they didn’t diffuse the situation. The Indian man made it clear that she cut when she was going up, but one of the staff was like, “it’s ok, please be patient”. Sure they wanted to move forward, but they need to stand up against bullies, like the lady, who can’t obey standard discipline. It's busy location, and they can't set this precedent. I've seen other branches much more assertive so everyone gets a fair chance.
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March 2023 by Rodney Morris
Always friendly and quick service
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July 2022 by Eric DeEulis
Always very helpful Jennifer is awesome
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June 2022 by Roger R.
Jennifer was so helpful with my certified return receipt mailing. The line was building as her shift-mate made it back from lunch, but she took an extra care moment for another senior customer, before she got to me. Pleasant, never flustered , didn't forget to ask if I needed stamps. I'm new to RH, but I'll be back!
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March 2022 by Rachel Yun
They are very kind and quick
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March 2022 by Miranda R.
Extremely rude employee working the front desk and not helpful at all. I wouldn't hire an employee to work at a front desk where they are constantly interacting with people throughout the day if they don't portray qualities like being helpful, kind, patience, and guidance. Instead she was condescending, confused me, and was very rude. I will never go back into that post office again.
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January 2022 by Yonna144
Jennifer was so kind during my postal visit! The line was very long & another worker seemed to be new in training. So Jennifer was basically assisting most of the customers alone. She never griped or complained! She apologized to me for the wait & was such a delight!! I will drive the extra way for her excellent customer service!! Thank you Jennifer you are appreciated!
