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February 2024 by Karen D.
I'm Karen and I turn to PremierPets for all of my dog's needs. A friendly staff, pet foods and toys, are just some of the things you'll find at this menagerie.
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September 2023 by Stephanie Goergen
Premier Pet Supply has all you need to take care of your dog/pet and the absolute BEST customer service around!
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August 2023 by Brandi
If I could give a negative star I would, their customer service sucks and they are very rude. We have went there plenty of times to get feeder mice and they tell us a minimum of 5 at a time. So we go in there today to get 5 and the one lady worker rolls her eyes and says we only have 5 left and we have other customers that might come in to get some so we can't sell them all! Make that make sense, you can't sell them all but you put a minimum of 5 and now you tell me I can't buy 5! So we make up rules as we go!!! I will never go there again!!
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August 2023 by K
I was looking for a particular cat condo for some time. Premier Pet Supply had a nice brand from Condos and Trees LLC.I originally found the condo in Rochester Hills. However, during the July week 20% off sale, it sold out :( . So I worked with the owner, Jeff, who has been more than patient with pricing and service and found the cat tree at his Shelby location.Thank you again, Jeff. I look forward to future purchases at your locations.
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August 2023 by Josie M.
Customer service at it's worse! Unfriendly is an understatement of this business! I don't know why I kept going back, but will not in the future, There are many friendly, good pet stores in the area. On my last visit, there were 4 people in line ahead of me. Two young women at the check out. One, a blonde in her 20's, "K" was bagging for the other check out woman. I asked if she would please open the other register. She looked at me, obviously mad and then did so begrudgingly. I know she was mad, but WHY was she bagging??? They really need someone to bag 2 or 3 bones? Anyway, I'm not spending my hard earn money here! PetSmart and Pet Supplies Plus are right around the corner. Very friendly people and great prices!
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April 2023 by Robert Mosley
Kind staff, professional and helpful in finding what my dog needs amongst the array of choices. My dog Lucy loves the staff’s kindness.
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April 2023 by Holly Atwood
They don't carry enough of the brand and flavor I request even after they said they will start ordering more
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March 2023 by Amanda L.
Premier Pet Supply is basically the only pet supply store I shop at! I am not a big fan of the bigger pet stores given the quality of their service and variety in their options and I have had issues with other smaller, local pet stores as well in my area. The only pet supplies store that has consistently provided me with everything I need, positive experiences in the quality of their options and level of service, and great deals is Premier Pet Supply. Therefore, they get ALL my business!I love that everyone here is so friendly, genuinely enjoy working here, and are so knowledgeable! I love that PPS provides both "common" and more "unique" food, treat, and toy options so you get a little bit of everything. I love that they have a partnership with local organizations so you know they are passionate about being engrained within the local community. I also love that they provide pet bathing rooms at great prices for the amount of time you get in there, along with what they offer in their bathing services. I love that they have a rewards system for you to wrack up points to certain levels where you get rewarded!This company has truly thought through everything and it shows in all the products and services they offer. I love Premier Pet Supply and will always support them in all their endeavors and spoil my dogs with goodies from here always!
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December 2022 by Amanda
I was on the hunt for a new, high quality, super solid cat tree and this Premier Pet Supply had what I was looking for. The tree I chose was too large for my car, and the manager (who's name I will add to this review shortly) graciously helped with my options. I paid in store & picked up another day with our truck without any issues. The entire process was seamless, our cats are very happy, the tree will last for life and was worth every penny!While I was there, the dog groomer (who works near the cat trees) had client after client. If I had dogs, I'd definitely want my dog groomed by him. Not only was he kind, friendly and gentle, he was quick and manages appts himself.I was at this store on Thurs Oct 13th '22 from 6-7pm.
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October 2022 by Paul Detkowski
They are a great pet shop overall. Their prices are not horrible but their quality and selection is usually really good.
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October 2022 by david P
Great selection of premium pet products. Staff is always friendly and helpful. Can bring your pets inside this store.
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October 2022 by Oddnonymous Gaming
good store, not sure why they dont give the prices that it says online but thats there problem to lose customers that way.
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July 2022 by Helen Kotwicki
Took my pup in to get her nails trimmed. "Peticured" had a space in the store. They have a great selection of dry and refrigerated foods for dogs, frozen bones, even frozen treats. The selection for cats was just as good. Many different food selections for birds, squirrels, reptiles. They also had animal washing booths. They adopt out kittens too. Store was clean, well organized and well stocked. The employees were very friendly and helpful.
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July 2022 by Bill Tomko
Has great selection of food ,accessories 'toys for your cat and dog.
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June 2022 by Christina Marie
Nice selection of items and helpful staff.
