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March 2024 by Rohan Varma
No nonsense workout location
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March 2024 by ST 064
The staff was very friendly, knowledgeable and willing to help update my membership.
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December 2023 by Vincent Wright (WrightFlo Enterprises llc)
Great people, good facilities, including the bathroom and showers.
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December 2023 by J G
Just posting to ask a question. If we are not allowed to use the circuit lying hamstring curl machine in that area, is it possible to get another one? Wanted to say I love this location, and the staff is great.
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November 2023 by A Rec
This place is great but I really don’t like every time I go there for my 30 minutes work out somebody is working out there not following the circuit at all. The only reason why I got my membership in this place it’s because of that 30 min circuit.Is it very difficult to hang a BIG advertisement to say that space is only for those of us who really follow the circuit?It’s important to be clear this issue is not only for Rochester location. That happen to me no matter what location I go. Really annoying.
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October 2023 by Talitha Koum
There is a blonde manager who is the reason I won't be going to this gym ever again. I had to listen to her bark orders at the poor guy just trying to do his job + customers who she went out of her way to address. NOT A WELCOMING ATMOSPHERE. What's the kicker? She didn't wash her hands after using the bathroom. I told her & she smiled & said "thank you" as she continued to stand at the front desk & made no action. ?
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October 2023 by Sarah Kottke
Bill the manger is so kind and caring and I am a new morning worker here and gotta shout him out for being such a great manager. the people who come in the morning are so lovely, make my whole day!!
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October 2023 by Brandon Frye
Poor customer service.Walked in excited to sign up and get back into the swing of things at a gym, but was very quickly soured on the experience. The woman at the front didn't know how to sign someone up for a membership manually, so she paged someone (a supervisor?). Supervisor bluntly told her that I should sign up through the website and offered nothing more.I'm technologically inclined, but damn. Does any business value the employee-customer relationship and experience anymore? I didn't want a website sign-ups experience. I wanted something in-person.What's the point of having humans working at an establishment if those humans are of no help to the patrons? Shouldn't a business encourage their employees to sign up as many new members as they can?
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July 2023 by Joyce BelganMarlo
Only $10 a month with a $1 sign up charge. So I joined but then found out in September I will get a $49 yearly set up fee charge:-( they don't disclose that in their ad! Still a good deal though so worked out today for an hour:-)
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July 2023 by Ted K.
They never have foot straps for bikes, despite repeated requests. Have high school kids for free summers, who sit on machines on their phones forever so you cannot get the machines. Doesnt pay, will follow my friends to another gym
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June 2023 by Orhe Onomake
Everytime I have been to this location, there is always an issue, from cleanliness to staff selectively enacting policies amongst patrons. I've never experienced a franchise so poorly run with no cohesive standards. Today was a new low in making me feel so physically uncomfortable I left immediately after being scolded I had been on the premises for two minutes in total. Definitely not returning, this location has been given a multitude of chances to course correct. Zero out of ten stars.
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June 2023 by Beth Uhas (B)
They have everything you need there for a thorough workout and you can't beat the price. Place is always clean. I never wait for machines.
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May 2023 by Mike Moore
Nice gym, great selection of equipment and the single person membership price is very reasonable. Lockers are good, there are other rooms dedicated to stretching, abs, and core also.
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May 2023 by Michelle Hill
Courtney is a very knowledgeable and positive trainer. Really enjoy her fitness classes! Her attention to proper form really makes a difference! Bravo Courtney!
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May 2023 by BradandMichelle Morgan
What a welcoming staff at this location! Clean Gym; I think I felt more welcomed than at my home location though - wow!
