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February 2024 by Katie A
Brian from Perfect Floor helped us so much with our floors. We replaced carpet with new carpet and LVP. It looks amazing. The price was great and the service was awesome. Highly recommend!!
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February 2024 by Steven J
Brian set us up with the exact floor we wanted for our home. The experience was very professional and they have a great team. Chuck and his crew came and installed the vinyl planks with great attention to detail and I would definitely use them again in the future!
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February 2024 by Sarah Aherne
Perfect floors did a great job. Our floors look beautiful and they were done in one day!
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February 2024 by Ron Wiltse
The team at Perfect Floors were once again the best in the business. This is the second time that Nicole helped us out with the perfect carpet selection for our home. She was courteous and patient while we sampled and selected our choices. The install team of Jason and Jimmy demonstated excellent craftsmanship in their meticulous work. We couldn't be more pleased in our experience with Perfect Floors!
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January 2024 by Sandy Sessink
I had a new luxury vinyl floor put in and I was extremely happy with the job that Jake did with the installation. He couldn’t have been more professional, respectful of my things and capable. He worked very hard, and did it by himself. I can’t recommend Jake highly enough. He was great!
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December 2023 by Vikki Bleil
Salesman here needs to learn to communicate with women, shown some respect and not talk to them like they are completely stupid. Never been so insulted or belittled in my life. Take your business elsewhere!!!!!! Will never recommend or purchase anything from this company. Owner needs to do some training with his employees or if he was the owner not sure how he has stayed in business.
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December 2023 by Nancy D
We purchased new hardwood flooring for our great room and office, and new carpet for two bedrooms from Perfect Floors in Rochester Hills in spring of 2023. We worked with Jim and Nicole. They were absolutely WONDERFUL to work with throughout the process - helping with our flooring selections, answering our (many) questions regarding the products and installation, and throughout the installation process. The installers used by the company were top notch, as well. Highly recommend Perfect Floors & Nicole and Jim!
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November 2023 by Monica Tonucci
We had engineering hardwood installed in our kitchen and diner area as well as porcelain tiles in the adjacent powder room. They helped us during the process of selecting the best floor for us as well as pricing. The installers worked fast and attentive to details. We are pleased with the results
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November 2023 by JoJo Bigs
The crew that installed our carpet were awesome. They were courteous on time and did a fabulous job. I highly recommend Perfect floors of Rochester hills. Our salesperson Nicole went over and above to help us. She was so nice to work with!
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November 2023 by T H
I recently had the pleasure of working with Nicole at Perfect Floors and I cannot express enough how impressed I am with their exceptional service and expertise in flooring sales. From the moment I walked into the store, I was greeted with a warm and friendly smile, making me feel instantly comfortable.Nicole took the time to understand my specific flooring needs and provided me with a wide range of options to choose from. Her knowledge about different flooring materials, styles, and installation techniques was truly impressive. She patiently answered all my questions and guided me through the entire selection process, ensuring I made an informed decision.What truly sets Nicole apart is their genuine passion for her work. She went above and beyond to ensure that I found the perfect flooring solution for my home. Her attention to detail and commitment to customer satisfaction were evident throughout the entire experience.Not only did Nicole help me find the ideal flooring, but they also provided valuable advice on maintenance and care, ensuring that my investment will last for years to come. Her expertise and professionalism were truly remarkable.The installation process was seamless, thanks to Nicole's excellent coordination and communication with the installation team. The end result exceeded my expectations, and I couldn't be happier with my new floors.I highly recommend Nicole to anyone in need of flooring expertise. Her exceptional service, extensive knowledge, and genuine passion for her work make them a true asset to Perfect Floors.Thank you, Nicole, for making my flooring purchase a delightful experience.
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November 2023 by Joyce Cutsy
We are so happy with our new floor. From the start - getting a quote, receiving samples and scheduling the install was fast, efficient and easy. The installers arrived as scheduled - the two gentlemen (Zack and Jacob) were very professional and did an excellent job. We absolutely love the floor. We would HIGHLY recommend Perfect Floors!!
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November 2023 by Terry Hughes
We just had carpet installed through Perfect Floors. Our experience was excellent from our sales associate, Craig, to the scheduler, Mike, to Chuck and his crew who did the installation. They were all very helpful, and Chuck and his crew worked incredibly hard to get the job done the same day, which was so deeply appreciated by us, and our Golden Retriever?. I would highly recommend Perfect Floors.
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November 2023 by Linda Potter
Amazing place to select whatever type of flooring you are looking for. We were looking for a whole-house reflooring project and were able to find a product that worked perfectly for us. This is a company that stands behind their work -- we recently noticed that a gap had appeared in a high traffic area. No problem -- a call to our salesperson (Nicole) and we were on the schedule. The repair crew arrived as promised, fixed the problem and within 2 hours, everything was taken care of. Thanks, Nicole, for taking care of us!
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October 2023 by Karen Lydick
Perfect Floors is just perfect! They have a vast selection of flooring and the prices are incredible! I worked with Brian and he was patient and kind. I can be a bit of a handful because I am a perfectionist. Perfect Floors was a perfect match. Their installers are great too! Jason and his partner did a great job. Also very kind. I appreciate you all at Perfect Floors in Rochester Hills!!
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September 2023 by Louisa Acsiniuc
Excellent work and professionalism.The company promised 3 day installation for 1000 sq ft of luxury vinyl flooring and moisture protection underlaying.I was very doubtful.The technician was very polite, on time every day, not intrusive with our daily activities. He actually moved the appliances as needed and surprisingly finished in 3 days. The final result is outstanding. He checked with us if the work is to our satisfaction and left the place spotless.The sales representative followed up with us before sending the invoice.Excellent quality of product and installation.