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October 2024 by paula cowart
The facility was very clean
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September 2024 by M D
Very unfriendly receptionist, difficult to get an appointment, I don’t recommend. My dog had a matter that was not an emergency yet needed medical attention and the receptionist just said go to emergency, didn’t want to help get my dog scheduled. We left and have a great place now. Very disappointing experience.
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July 2024 by Nika Tasha
Been going here for over 20 years. Dr's and staff have been great.
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July 2024 by June Welsh
Super Friendly and caring Staff ❤
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April 2024 by Lauren
My dog has been sick prior to our vacation. They’ve been super helpful with getting her back to feeling better and helping ease my mind while we go away!
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January 2024 by James Lee
I see a lot of 5star reviews but all is good until it is not. I took my pet in for a follow up vaccination but I was 15minutes late because my pet was not cooperative. They refused to follow through with the appointment citing that they have moved on to the next patient. I have been made to wait 15minutes or more during my last 2 visits and this was their response. I even noticed that there weren’t any other customers in the waiting area. Very disappointing for how unaccommodating they were. I’d say they are more cordial than friendly & it’s all business.
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December 2023 by Leza Freemont
After visiting 2 other vets in the area and getting no answers to why my baby wasn't eating properly and losing weight. After the doctors thorough exam and thoughtfully listening to what was going on. She can tell right away by examining his neck the way hes swallowing hes uncomfotable..intuitive yes,, experience. Yes. next says xray in order first then do one lab that wasn't included in the 2 previous visits. Unfortunately the xray said it all. Very thoughtful kind and compassionate through the whole tragic ordeal. Not to mention the first doctor HAD done an xray.. 4 months previously and did NOT see anything abnormal?? Thank you North Hill for your skill and humanity. RIP my baby
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December 2023 by Emily Fink
Have been going to them since 2015. They are wonderful.
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October 2023 by Angie Mueller
The place was very clean and everyone was very friendly.
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October 2023 by George H
Good experience with veterinarian doctors and care for pets.
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October 2023 by Alexis Colon
Wonderful staff and doctor! My cane corso (Chloe) was seen here for the first time today to treat an infection. Very welcoming when we arrived and I felt that everyone here truly cared about her. The doctor gave a thorough exam and took the time to address all of our concerns! I didn’t feel rushed at all. Will definitely be coming back in the future. Prices are affordable too!
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September 2023 by Jasper Gill
I have been a member of the Rochester community for 37 years. This town sure has changed during my life so it is nice to have a vet clinic that stands the test of time. They take good care of my dog and cat's health and they personally know me and my companions. I trust them.
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August 2023 by Jessica Bailey
After taking my dog there for growths on her paw the vet prescribed her Apoquel which made the growths bigger and worse. After seeing a commercial for this medication it says not to give to dogs with an infection that it may worsen. So I contacted Dr. Kaur and she advised me to stop the medication. It should have never been subscribed in the first place, they made me pay $125 for something to make the infection worse! And they won’t refund me. All they care about is money and not helping animals. DON’T TAKE YOUR PET HERE!
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July 2023 by Rita Daldin
I have been taking my dogs and cats to North Hills Veterinary Hospital for over three decades and wouldn’t think of entrusting them with any other veterinary hospital. The front office staff and the veterinarians are outstanding. I wouldn’t think of entrusting my pets to any other veterinary hospital.Rita Kovacs
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November 2022 by Kathleen Roach
Had to have my beloved dog euthanized. Dr. Kaur and staff made this a peaceful experience for my pup and myself. I could not be more grateful.
