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February 2024 by Mary L.
I returned a quart of strawberries this past week because when I opened the quart there was a moldy berry in the center of the quart. The lady at the Customer Service counter told me that next time I want to return the fruit it will not be accepted. She said people will be told to throw away the bad berry and wash the rest and eat it. No way am I going to give my Grandchild moldy fruit. Is this true? Do I shop at Meijer and drive to another store for my fruits and vegetables?
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October 2023 by Bill B.
This is a good Meijer. The produce section is laid out well. Items are usually in stock and their variety is good. The store is clean. Parking is easy. A nice employee helped me with my first ever Shop and Scan. All in all, I enjoy shopping here more than at my usual Kroger. I could be switching my allegiance.
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August 2023 by Shunda B.
This is the cleanest Meijer I have seen in a long time and the lines were not wrapped around the store. I can't tell you about the customer service because I haven't used any but I see everyone stocking and hyper focused and their tasks so that's a good thing. Seems that they have a very large liquor beer section that has a lot of sales - Don't judge me that's my area that's what I'm reviewing. Also if you're coming for food hot food in the morning they don't start serving hot until 11:00 a.m. how do I know this It's because it's 10:45 so I'm casually walking around the store buying time and reviewing. Lol! Side note since everything has gone to self check out and goes a little bit faster but unfortunately I only see one register open that has a physical person. Other than that it's a decent store maybe it's because I picked the right time to go or what but I'm impressed. Happy shopping!!!
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August 2023 by Bob B.
They should just put a giant out of order sign up on the entire store. Nothing is ever working at this location, including the workers in the checkout area. They push the shop and scan feature but the shop and scan checkouts are forever broken.
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July 2023 by Angelica J.
This is supposed to be my neighborhood Meijer. With that said, I don't really like going there because it seems like the whole neighborhood goes there at once. The shelf stay empty and it is next to impossible to get everything you want. Having done instacart (working)off and on since the pandemic, If I get a customer that wants me to shop at that store I don't pick up that job. The staff is iffy too. Sometimes you get some outstanding people but just the other day when I went in .... and had to stand in a ridiculously long line... They had the stuff check out wide open but they only had one cashier and 1 manager working a cash register.... These people just don't want to pay for decent help it's not laziness on the employees it's lack of money that Meijer's does not want to give. Anyway, When I got rung up the cashier didn't want to seem to back my Groceries. The woman before me backed her own but I'm not paying for groceries and then bagging them myself so I waited on him to bag my groceries and he was incredibly slow in doing so you could tell he had no desire to do so and was mad I didn't take the hint like the woman before did. I went to customer service and woman was nice and apologized so that's why a 2 star Not just a one star. I still go in there if I'm in that area and I need to grab something from the store but I prefer the Washington Township location much more even though it is a ways from there.
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July 2023 by Gordon T.
Wow! Friday afternoon before the long Holiday weekend and there are two cashiers on lanes with 10 people waiting in each, another 15 waiting in the self check outs! Not a manager to be seen! Lee Crawford the store director should be fired or reprimanded! Rick Keyes- i think you need to do a surprise visit and see what your company continues to do so poorly! Additionally, the store is so dirty, shelves are not stocked and you can tell the employees are not happy! Something needs to change!
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April 2023 by Jim O.
I pretty much knew what to expect coming in. Needed 3 items, they only had 2. Went to self check out line-1 of most amusing- possibly scary time I encountered. The older female running the lanes was out of control- with long lines - she would yell very loudly,the next open lane AND would follow up with -LOUDLY every time - I know 99 percent of you people know nothing and might be crazy- but we are open till midnight
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March 2023 by Jason B.
Stopped for TP & a few cleaning supplies Holy cow the lines with real cashiers were so long & only a few of the self checkouts were open but I waited & waited & waited 25 minutes later I was finally at the self checkout, however the checkout out kept kicking me out & calling for help, so sadly I left without my items!! But hey who needs TP when you got a foot of snow coming.
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March 2023 by Trevor van Loosbroek
Not a huge fan of this place, I felt like I was falsely advertised to. I went here and it's just road. The only meat they had for sale was a raccoon on the side of the road. It was free but that doesn't quite make up for the lack of selection and lack of ambiance.
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February 2023 by Emily A.
I've had issues with their curbside pickup multiple times. Orders are not ready when they're supposed to be. Items missing, and I was told they were too busy to help me at the moment and hung up. Then they had me waiting for 30 minutes before they could figure it out. The wait times for the pickup is terrible. I get everywhere is understaffed, but other grocery store chains are are to get it done more efficiently- which is why I will be doing my pickups with them from now on. I do no recommend picking up at this store.
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January 2023 by Suzana S.
The service is always feels like it's the hardest thing for ppl to do their job that they get paid for. This cashier is always an issue with me. Why I get her is bc their lanes are only two lanes open and I have to much items to go to self check out. SYEDA IS HER NAME. always her attitude is blah for me. This is the last straw of me shopping there due to her. The issue was I was purchasing over $300 in food and some items for my kids. Dino slippers that were on sale for $8. The tag must of fell off , I was buying two sets for my boys. She said without the tag I cannot ring them up. She called a guy over to see what she should do. I told her the lady in the shoe area helped me with the items. She will know. The guy explained without the tag we can't ring them up. Mind u the shoe area is about 20-30' for him and he wouldn't go get the tag or item number bc it was to much work for him. Don't know why he was there except after being told I can't purchase items he began to stand there to talk to cashier about the movie he was going to see or whatever. I then said to him and her you guys won't sell me items but talk about movies. Mind u , 4 ppl behind me pissed bc they want to go. I said I won't buy the slippers bc ppl r waiting. But leaving the store I got more pissed off bc it was so hard for them to solve the problem but talking about their outside life while I'm cashing out. They obviously were inconvenienced by me as a customer. This is the second time I had issues with this cashier . I let the first time go. I think Meijers need to teach their workers that they are there to work. So if a customer has no tag they should solve the issue and not tell me tough luck. She's rude. The guy with her was stupid to continue a convo while I'm there but lazy to go get the number. Your workers need to do better . He was more worried about how he just came from lunch and talking to her while she had a line. This rating is based off multiple times being disappointed!!!! Customer good service died and super disappointed we won't bring business to rude establishments.
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January 2023 by Kelly D.
This is the worst meijer I've ever been to. Only 2 registers open other than self checkouts. Lines don't move at all! Usually 20-30 min wait . Ridiculous. I'll be going to kroger from now on even though this meijer is across the street from work.
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January 2023 by Marsha E.
Waited in line for about 45 min on 1-2-23. 3 checkouts open and both lines for "self checkouts" were crazy, one had about 18 ppl in it and the other had at least 25. I saw several staff wandering around store and when asked why more checkouts weren't open they said they were stocking the shelves. Open some registers and push the customers through then stock the shelves. Ridiculous! No customer service!
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December 2022 by Paia C.
went here on dec 21 in the afternoon. the lines for the cashiered registers were easily a minimum half hour wait, the lines for self-checkout also stretched far and wide. once we got to our cashier, he told us he had been working since 4am, and it was now just past noon. We spoke to a manager about the insanely long lines and she said she had no staff and there was a recent mass-quitting (or employee exodus of some kind). seems to me that if there is a large group of people quitting at the same time, that those people need to be reached out to and meijer should work with them to keep their employees. Sure beats not having any staff to work during holidays! Also, they were out of stock of a lot of grocery items, many many empty shelves. no dairy milk, no soy sauce. Terrible. we'll be driving the extra thirty minutes to the Royal Oak store.
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December 2022 by David S.
We use the grocery pick up service at this location and it has been getting worse over the passed couple of months. Last week the order was a day late getting picked and when we arrived to pick up we only got half of the items we ordered. I am going back to Kroger they do a better job.