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September 2023 by Sebastian Grupa
Arlene helped me get a great price and managed to get the ring done just in time for the proposal I had planned. She took the time to sit down and go over each mold for my custom engagement ring until we got it perfect. Her process makes you feel confident in getting the ring you imagined.
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June 2023 by Corey Stedman
We needed to have a diamond replaced on a wedding ring that was initially purchased at a big name store. That store gave us a quote for the replacement that was veryhigh. As a result, we did some internet shopping and saw that Arlene had many positive reviews, which we found out were well deserved. She was friendly and provided great service at a nice price. We highly recommend her to anyone.
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March 2023 by Emma Grimes
I adore IDI and I adore Arlene. The jewelry they have is exquisite and it’s obvious they put so much time and effort into choosing these beautiful pieces! Whenever I go into the store, they treat me like family-it’s such a great experience. The staff is so kind and helpful. I’ve gotten all of my milestone pieces from here. I live in Florida now, but I make a point to visit whenever I am in town! Thank you, IDI, for always taking such good care of me!!
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February 2023 by Mikayla Ostrovskiy
Wow did they mess up my wedding ring. I didn't know that they were two different sizes and when they were saturated together they were left that way and off centered. Now I will have to take it somewhere else and hope that the next jeweler can fix their mistake. I wouldn't recommend them to anyone.
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December 2022 by Daniel Wilson
Susan and I were thrilled when we found out that you are still in business and that you had relocated your fabulous jewelry store from Rochester Hills to your new location in Troy. Arleen, every time we come into your store (which has been a lot since we found you) confirms why all your customers say that you are truly the BEST OF THE BEST! We continue to receive so many compliments on all of our one-of- a-kind spectacular jewelry. And, most importantly, your personal touch, creative ability, customer service, superior quality and turn-around time is absolutely outstanding! As a result, we will never shop anywhere else. We highly recommend your amazing jewelry store to everyone so they too can enjoy the same experience.
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December 2022 by Sydney Bam
They did a lovely job re-designing a ring left to me by my grandmother. The ring I was willed was chunky and outdated. The ring they designed for me based on some inspiration pictures was exactly what I wanted. Now it is a beautiful piece that I can wear daily and remember my grandma with.
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November 2022 by Amber Banks
I was left with a few heirloom pieces that I wanted to do something special with. Never having done such a thing I wasn’t sure what to expect. Arlene knocked it out of the park! Such a fun person to work with and really takes pride in her work.
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October 2022 by Barbara Bulic
IDI is simply the best! They always deliver superior quality, stunning designs and excellent customer service. It is a wonderful experience; I cannot recommend them enough to friends and family.
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July 2022 by Julie T.
If it was possible to give a "0" star rating, that would be a more accurate rating. After receiving glowing reviews from a friend, I decided to check out this jeweler to have a new ring designed from precious heirlooms I've inherited. My first visit with the owner went well enough that I thought I could trust her with my jewelry. Once we decided on a design I handed over my precious memories and waited in anticipation of seeing my beautiful new ring. I did have a few red flags with regards to her not supplying an inventory/description of my jewelry but at this point I was still trusting her. When I picked up my ring, I was more than happy but a little nervous about the crinkled notes stuffed in a baggie with my left over stones. I still wanted to trust her and enjoy my ring. Once home I realized that the ring was to large and contacted her about sizing. In all of my excitement over my new ring, I also realized that a single earring that had diamonds in it was missing. She decided not to use that piece so it would be returned. I went in to the store and saw an entirely different personality in her. When I asked politely about my missing stones she became loud and aggravated. She became so hostile that I told her she was making me feel very uncomfortable. With a smirk, she just said "leave then". I did attempt to ask her again about the missing diamonds and with a giggle she responded "do you want me to give you a few diamonds?" I felt so betrayed, scammed and angry that I allowed what was supposed to be a wonderful experience turn into a nightmare with me being left with a ring that didn't fit and losing a piece of jewelry that I can't replace. I had to incur another cost to get the ring sized but it felt worth it to deal with a reputable jeweler as I will never walk into this jewelry store again. I will however be filing a small claims court action for possible replacement of my missing diamonds as well as a police report to make sure the theft is of record for court. My friend that referred me was completely shocked at the results of my visit and has stopped referring this business. So. if your wanting a beautiful piece or in the market for nice jewelry, avoid this scam artist. You'll be left feeling gullible and scammed with a heavy price tag of over $2000 for a simple design. I should add that there is no actual jeweler on site and all the pieces are taken from the store to another jeweler.
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May 2022 by Nick Westbrook
Arlene was very kind and helpful. She took a beautiful diamond that was given to me by a family member and put it in a new setting. The outcome was a spectacular and beautiful engagement ring, even made ahead of promised return time. Will definitely be going back to get more jewelry from IDI.
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May 2022 by Anthony Gonzales
Arlene and the IDI team are the best! Not only did they help me find what I was looking for but they went above and beyond expectations helping me get an unforgettable diamond for my engagement. I can’t thank them enough❤️
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March 2022 by Andrea Merritt
I had a great experience at international diamonds. Arlene was very helpful and found the perfect gem for my ring. The price was competitive. The ring turned out beautiful!! I highly recommend.
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September 2021 by Toadnurse
Bought some gorgeous tanzanite earrings, the 60%off made it a reasonable price.
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May 2021 by Branden b
The owner took us in with no appointment. We visited 6 months earlier and were returning with final decision in mind. The owner was polite, honest, and just all around efficient. I will post pictures of the rings when I got back to get them.
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May 2021 by Mike Gunther
Received a beautiful piece for a reasonable price. Will definitely return for future purchases.
