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February 2024 by Satinder
Got carpeting done for entire house. They did the job within four days after I placed the order. Very friendly and professional people. The work workmanship was top class, and thoroughly professional. Will recommend to all my friends. Ended up with better quality and quicker service at cheaper price as compared Home Depot.
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February 2024 by John Shamass
Found their store on google search went to the store to look at replacement flooring to replace linoleum, carpet and laminate with vinyl. The store is very clean and well organized.Bob the salesman was excellent at helping us with our flooring needs, He is very knowledgeable and answered all our questions.He came to our house and measured the rooms. We found a product that we purchased that met our needs, price and quality. The price was spot on, no hidden charges. The price included complete tear out, move the furniture and installation.Three installers came out and first day and two on the second day. They were excellent top notch. Very professional did exactly what we paid for and more. The floor is perfect and they made sure we were happy.The hole process from rip out, cleanup, and installation was excellent.We highly recommend them and will use them again in the future for our flooring needs.
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February 2024 by Jan Plzak
They were on time.They give us good advice about material and explained step by step the process.They stayed until everything was finished my way .Thank you very much .
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January 2024 by Kristine Gustke
I walked into showroom and met Bob, he is wonderful! I was unsure of exactly what I wanted and he showed me different options and helped me to decide, the whole time being kind, friendly, and knowledgeable!On install day, the crew was great also!! They keep me well informed as to when they would be there and were very prompt. They were friendly, respectful of my home, did great work, and cleaned up after themselves!!I am so happy with how my floors look and the whole experience was great! I would highly recommend Floorama Flooring !!
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December 2023 by Maria Salisbury
Ali and Bob were great! Delivered and installed beautiful carpet and flooring at a reasonable price. I highly recommend using their company and definitely will tell anyone I know that needs flooring to go there.
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December 2023 by MILKSTER CREAMERY
Promise made and promised kept. We agreed on a price and a timeline and they delivered and were very happy.
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December 2023 by Hubbard's Cupboard
First, I went to Perfect Floors at Avon and John R. I walked in, saw two workers, after a while one greeted me. I explained what I was looking for, and he pointed me to the area to look. That's it. I looked and left. Then I drove down Rochester Road and saw Floorama. I walked it and Bob greeted me right away. The difference between Perfect Floors and Floorama was night and day. Bob guided me through the store, explained cost/quality/brand/type differences. He was very professional, yet personable. He described how we can get the cost down. He did not come across as a typically salesperson. He came across like he was on my side and that we would work through the process together. He also came to measure my house. Installation was perfect. Kudos to Floorama!
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November 2023 by Bevan Perkowski
I originally bought my flooring from Lowe’s thinking that I could get a great deal on some Bamboo and have it installed at the same time. Everything was going to plan until the day of installation.When the installers arrived, they reviewed the work order, checked the materials, and inspected the subfloor prior to beginning the installation process. Within 45 minutes I was told that my existing subfloors were not in good enough shape for them to install the new bamboo over. I also found out that during the measuring process Lowe’s had somehow missed measuring a bedroom and another large 20x24 room completely. Ultimately, I didn’t have enough materials for the job and Lowe’s installers could not install the bamboo unless the subfloors were fixed for them.I was left staring at a pile of flooring that could not be installed and to add insult to injury I would have to pay a 20% restocking charge for them to take the flooring back. I’ll be the first to admit I don’t know much about flooring, installation, etc., but no one, not the associate, floor manager I signed the contract with, etc. ever indicated any of this might be an issue when I purchased the flooring based on their measurements and basic understanding of what needed to be done after visiting my home.Not the best day of my life… In hindsight, sometimes things happen for a reason…We are in the process of remodeling our house due to mold issues from water leaks, it’s been a long and arduous process that has separated my family due to illness my wife and daughter have gotten from the exposure to the mold. It’s all been removed, and they are on the mend, flooring is one of the last major things we needed to get finished. I scrambled, my wife scrambled, and we made several calls that day to see if the flooring could be installed, what other options we might have, etc. while looking for a resolution. 6-7 different flooring contractors showed up to look at the materials and subfloor situation, provide their advice, and give us quotes for installing it.The very last appointment we had that day was with Ali from Floorama. My wife contacted them earlier that day and Bob said he would send out his best guy to take a look. Ali stopped by on his way home after work that day to see if they could help it was late and I am sure he was already exhausted from working all day. Ali went to work, reviewing the materials, subfloor and overall job that needed to be done here. Bob wasn’t kidding around, Ali knows floors. Out of all the people we talked to that day, Ali was the most knowledgeable. He understood what needed to be done, additional materials needed to complete the job, and more importantly how to do it. I’ve learned that bamboo isn’t the easiest material to install.They aren’t even done yet and everyday my family and I are excited to see the progress of our new floors. The Floorama teams’ knowledge and craftsmanship are second to none. You can’t find a more knowledgeable, professional, and thoughtful crew, they exceeded our expectations and went above and beyond.To Bob, Ali, Abdul, Hassan, and Moe, Thank You for your expertise and hard work. We absolutely love our new floors.
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November 2023 by Shelli H
We went to Floorama in August for new carpet in our house. Bob and Ali are both amazing and very knowledgeable. We spent a significant amount of time in their store and the shared their experiences with the products. It’s obvious they know and care a lot about their business, as well as your purchase as a customer. They have a ton of different options. They were honest and straightforward. Our install went pretty smooth. I would definitely recommend them for your next floor project!
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November 2023 by Dawn Kacy
Hussein did a great job on my carpet Installation!
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November 2023 by Suzanne Spurr
I had flooring put down 4 years ago by a flooring company other than Floorama Flooring. After a year, the carpeting in all the rooms started to buckle badly. The original company that I bought the carpet from was not very helpful or willing to solve the problem. I gave up trying for a while, but then recently decided to try to call them again. I found out that the original flooring company was no longer in existence and Floorama Flooring took over the building. Bob answered the phone when I called and listened to my concerns. He was very kind and sympathetic. Even though neither he or his company caused the problems at my home, he was very helpful and offered to fix everything for me. He scheduled an appointment within just a few days and sent his installers Ali and Hassan to come and repair my carpet issues. They showed up on time and spent the whole day repairing all the rooms. Both Ali and Hassan were very knowledgeable and knew that the carpet was not initially installed properly and made sure that every room was fixed perfectly. Ali and Hassan were very patient and kind. They did a phenomenal job. Bob called during that day to make sure the repair was going well and that I was completely satisfied. He ended up charging me a very small amount of money and even gave me a warranty on the completed work. I was totally impressed with Floorama Flooring and their genuine interest in making sure that I was happy with the end result. In the future, there is no other place I will go for flooring than Floorama Flooring, and I will certainly recommend it to all my friends and family.
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October 2023 by Bukkie Akinbiyi
Ali made the entire process of changing our carpets smooth and easy. The installers were very professional and did a great job. We will definitely do business with Floorama again!
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October 2023 by Anthony Sawa
The team at Floorama is exceptional. They're timely and efficient. Thank you for your time and efforts.
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October 2023 by Audra Melton
Outstanding customer service! One of the owners came and measured the same day of my purchase and arranged for installation within 48 hours! The installation team was excellent, making sure everything met my expectations. Very hardworking and professional. I highly recommend Floorama for any flooring need.
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October 2023 by Rashmi Jain
Five star all the way, Floorama crew - Ali & Adbul, not only removed the folds, but replaced the carpets in couple of spots, moved furniture where needed. They were very thorough & professional and cleaned up good after. Fantastic job! Very reasonable pricing. We highly recommend them! Thank you! ?