“I used the facilities for a few months. I really wanted a temperature controlled unit so I knew my stuff would be safe and kept out of moisture. This place is super clean. Someone is always cleaning which I super appreciated. Cameras for security. Big open garage to move stuff in and out out of the elements. I've always dealt with friendly people there but I know everyone has different experiences with service depending on their own mood and day, just have patience going in and it'll be fine. My onllyyyy issue was that no matter how many times you checked in or swipes your card or whatever, the alarm in your unit will go off when you open it, then they come on the speaker and say to check in, which I already did. This locked me out of the garage a couple times which was inconvenient to say the least and my reason for 4 stars. I loved the ease of moving out and I moved out 2 days before the end of the month and I was NOT charged on the 1st, was very pleased with closing out my unit so easily, top notch there. Now I'm in the Upper Peninsula where NO temperature controlled storage exists, maybe this U-Haul needs to open one, ;) Thanks for the goodness!”
“I used the facilities for a few months. I really wanted a temperature controlled unit so I knew my stuff would be safe and kept out of moisture. This place is super clean. Someone is always cleaning which I super appreciated. Cameras for security. Big open garage to move stuff in and out out of the elements. I've always dealt with friendly people there but I know everyone has different experiences with service depending on their own mood and day, just have patience going in and it'll be fine. My onllyyyy issue was that no matter how many times you checked in or swipes your card or whatever, the alarm in your unit will go off when you open it, then they come on the speaker and say to check in, which I already did. This locked me out of the garage a couple times which was inconvenient to say the least and my reason for 4 stars. I loved the ease of moving out and I moved out 2 days before the end of the month and I was NOT charged on the 1st, was very pleased with closing out my unit so easily, top notch there. Now I'm in the Upper Peninsula where NO temperature controlled storage exists, maybe this U-Haul needs to open one, ;) Thanks for the goodness!”
“Called about 1 month ago to reserve a van to move kid back home from college. This has got to be the best service for any U-haul I've been at.Keep you the great customer service”
9AM - 5PM
6875 N Rochester Rd, Rochester Hills“10am Saturday April 27. The staff working this morning have more professionalism in their left toe than most. They were able to keep cool and still help customers while some rage monster in camo shorts is crying over a trailer reservation. I was only able to catch one of the workers names. Rosa, you and your team rock!”
“I used the facilities for a few months. I really wanted a temperature controlled unit so I knew my stuff would be safe and kept out of moisture. This place is super clean. Someone is always cleaning which I super appreciated. Cameras for security. Big open garage to move stuff in and out out of the elements. I've always dealt with friendly people there but I know everyone has different experiences with service depending on their own mood and day, just have patience going in and it'll be fine. My onllyyyy issue was that no matter how many times you checked in or swipes your card or whatever, the alarm in your unit will go off when you open it, then they come on the speaker and say to check in, which I already did. This locked me out of the garage a couple times which was inconvenient to say the least and my reason for 4 stars. I loved the ease of moving out and I moved out 2 days before the end of the month and I was NOT charged on the 1st, was very pleased with closing out my unit so easily, top notch there. Now I'm in the Upper Peninsula where NO temperature controlled storage exists, maybe this U-Haul needs to open one, ;) Thanks for the goodness!”
“Kristina did a fantastic job answering all my questions. Looking for a unit can be stressful but she made it effortlessly easy! Thank you, Kristina for your patiences and Kindness! 10 out of 10 recommend compass self storage.
Definitely request Kristina!! ?”