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“Matt really went above and beyond to find me the type of vehicle I'd booked online. Great customer service, kept me updated, and the check-out process to get the car was easy and quick. I'll definitely be renting from this location again!”
“The whole team at Enterprise… Tom, Austin and Chris are total professionals!
My experience with Enterprise Lake Orion has been top-notch and recommend. to everybody. Five stars.”
“I frequently rent from this location and would give them 100 stars if I could! The staff is always friendly and extremely accommodating! The rates are better than anywhere else! The cars are always clean and in pristine condition! You won’t be disappointed!”
“This was the best rental experience I've had. Everyone from the front desk to the drivers were kind and efficient. I would definitely return and recommend this location.”
“Rented a vehicle here while I had a vehicle in the shop. The staff here is fantastic. They arranged quick pick up for me at the shop and had my vehicle ready to go as soon as I arrived. The return process was equally quick and easy with a shuttle ready for me to be dropped off at the shop to claim my vehicle. With so many places seeming to be understaffed these days, it was a real joy to show up here and have so many staff that everyone walking in could be taken care of with little or no wait. Excellent service and super convenient. Highly recommend this location.”
“very reliable clean Camry. atual was a friendly and caring associate. the ride was very smooth and comfortable for me and the family. would recommend this to all those that are new in town who are looking for a car for a few days”
“I recently rented a car at this location. Good customer service all the way around from the pick up to the drop off. It was an easy process. The car was clean and in excellent condition. I highly recommend this location.”
“Enterprise in Warren, MI helped me get a vehicle while my car was in the shop. The entire experience was fantastic, from the friendly staff to the vehicle itself. Thank you!”
“Romeo Enterprise is amazing! The staff went out of their way to help with my rental car needs, while my car was in the shop. Otis picked me up and he was so kind and helpful! Everyone from the front desk help to both drivers were so kind. I will definitely be back for any rental cars in the future!”
“This is my ONLY 'go to' for renting a car.Shannon has gone above and beyond on numerous occasions to make my car rental experience the absolute best!She and Chanel are a wonderful team who always go the extra mile to ensure everything goes seamlessly.Very grateful to have stumbled upon this car rental option. They've taken the dread out of renting a car!”
“Each time I visit the Enterprise location on Opdyke in Auburn Hills I have a wonderful experience! I purposely go out of my way to rent from this location because of their customer service!”
“Highly recommend Bryan if you’re looking for a new VW. Professional salesman and overall a nice guy to work with. He tries his best to give you competitive pricing and was a pleasure to work with during my car shopping journey. Overall a comforting dealership as well.”
“Budget Car Rental is close to home and always had lovely vehicles for us to use. Traveling in a new car makes us feel safer and more comfortable. Thank you Budget Car Rental for being so helpful and close.”
“I want to give the folks who work this location plenty of credit for taking good care of me when the company dropped the ball. They had no car for my reservation but moved things around to make sure I was covered and quick cleaned a car for me.
All of my dealings with this location have been positive and I hesitate to go to any other.”
“Excellent customer service the girl behind the desk is always professional, polite, and friendly. They are efficient your in and out quickly. Looking forward to using your services again soon. Thank you!”
“Had an issue where I left my wallet in a car in pa and ended up at Avis in Troy. The manager and one of the team members went above and beyond to help recover and return the item. Can’t thank them enough. Good people over here!!!!!!”
“The customer service is 2nd to none. Every time I’ve rented from the Sterling Heights MI location my experience has been spectacular. I’ve left with the vehicle I wanted, at the price I wanted, and with little or no wait time. I would recommend this location to anybody looking to rent a vehicle through AVIS!!”
“I'm so pleased with the customer service at this location. The owner (Mr. Awad Noor) and the employees I met (Masuk and Rose) were exceptional: friendly, helpful, kind. I can't thank Masuk enough for his quick and cheerful response to some problems I had with my rental. On day one, I drove the car 7 miles home and parked it in the garage. The next evening, when I went to use the car again, I was shocked to find the car had developed a hairline crack across 3/4ths of the front window. This happened during the very hot days in July, and it was attributed to heat stress. I was worried I'd have problems swapping the car. Instead, Mr. Awad and Masuk quickly switched me into another car, no problem at all. However, I noticed the low oil indicator light was on. A few days later I checked and sure enough, the oil dip stick read way below "Add". Oil was almost dry. I went back, and Masuk personally took me next door to Uncle Ed's for an oil change.My five star review is based on the very kind and attentive service I got. That goes a long way in my book. But... they definitely have room for improvement. There are many complaints about cars being dirty at this location, and yes, that was the case for the replacement vehicle. It was a very used Subaru Outback with lots of scrapes and miles, and a dirty trunk as well. When I returned for the oil change, I asked for a car wash. Masuk gladly did that with a hose out back. I concluded this location doesn't have the staff and equipment to thoroughly clean like they should. It wasn't a deal breaker for me, but... I agree with others, they could do a lot better in this. Also, the first car I got had less than a half tank of gas! I took a photo of the gauge, and returned to the office where they quickly adjusted my contract. This sort of thing should never happen. Clearly, vehicles are being put into service without cleaning and gas fill. But, I have rented here before and will continue. Masuk and Mr. Anwar are tops.”
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“I have always received great service and flexible return times on my Enterprise rentals. They have gone as far as picking me up at a auto repair shop and shuttling me back upon returning the rental. I will always try them first!”