Battery Stores in Rochester Hills, MI

“The service and staff here is FANTASTIC. I was having an issue with my Grandsons Power Wheel Jeep and had replaced a couple of parts that I suspected were at fault that unfortunately did not address my issue. I was referred to Battery Giant by Power Wheels. I took in the battery which was making a clicking sound. I was assisted by Scott who was UNBELIEVABLE. He took a genuine interest in my issue and took me to a demo area of the store where we discussed possible issues with my particular vehicle. Most people and companies would simply tell you to bring it in and they diagnose it and then fix it. This would have been fine and what most customers would expect but Scott went well beyond expectations. Scott volunteered to test the battery I brought in even though I had explained that I thought the voltage was in spec. He ran a test on the battery and diagnosed the problem I was having all along with the Power Wheel Jeep. It was the battery that was defective and not producing the amperage required to power the vehicle. The battery I needed was unique and fairly uncommon. They had the part in stock which I purchased. The price was was great and a steel when you consider the fantastic service. THANK YOU SCOTT AND BATTERY GIANT.”

“I just left and had an amazingly pleasant experience with Will. He went above and beyond! I had a large list of items and he made sure I got everything I needed. I was in and out fast! Thanks so much ?”

“Very nice gentlemen working rhe counter, assisted me in the things I needed foe my jeep. I felt stupid being here and was so thankful they could explain items for me! Thank you! Well managed, clean and organized!”