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March 2024 by Debra Adams
Banfield is a good place for your pet. They are kind and caring with your pet. Thank you Banfield for supporting and caring for Lady Diamond ?.
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January 2024 by Kayla Carter
I’ve been going to Banfield since getting my dog in 2020, and my 2 cats I got a couple years later. I’ve always had a positive experience with routine care. Over the weekend I was in a panic about my 1 year old cat being sick which prompted a call to an emergency vet late Friday night. I called Banfield Saturday morning and had the pleasure of speaking with Vaga. She was beyond sweet, helpful, and patient in answering all of my questions. She asked plenty of questions to get a clear picture of what’s been going on, gave me advice on how to help make him feel better, informed me on emergent signs to watch out for, and scheduled an appointment for first thing Monday morning just in case he still wasn’t feeling well so we could come in if needed. Luckily my baby’s feeling much better now and I’m so glad I was able to talk to someone honest enough to explain the best course of action for him rather than me going in and spending money on a vet visit when he could be recovering comfortably at home.
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January 2024 by Jessica Trobaugh
The staff here have been so helpful and compassionate in the journey to help our beloved boy find peace. I cannot express the gratitude that I have for them. There are at least four locations closer to my home but it is worth the drive to know he was in the best hands.
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January 2024 by Rachel Orlando
Always take extra caution and care with my unfriendly boy
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January 2024 by Paulo Brito
That's a place i trust to leave my pet.
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December 2023 by Aruna Gurumurthy
Wish the staff would have a little more empathy when dealing with pet parents. Staff I spoke to to schedule an emergency visit gave me a very unempathetic response. Could have done better.
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December 2023 by Gary Pauck
Great staff, keeps my dog on a regular wellness plan and kept up on vaccinations. Been going to Banfield with my dog who is now over 15 since she was 6 months old. The have helped diagnose many issues over the years and now especially with age related arthritis and pain management. They offer a variety of services, and keep most medication needed in stock. This new location in Rochester is really nice and all of the staff are very dedicated and caring.
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December 2023 by xin huang
I took my dog for a vaccine only appointment. They charged me $50 for vet tech exam fee. First, I don’t even expect a physical exam on this Vaccine Only visit and he already had his detailed exam with vet last month. Secondly, my dog was not being examed at all. I am sitting in the exam room the whole time. I have to pay $90 for a 10min vaccine visit.
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August 2023 by Makk D
I came here with a sick cat, within 8 hours they had my cat checked out, they knew the problem and sent him home. Awesome place. Just very pricey!
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July 2023 by Debbie Stallings
They need to explain when you sign up for the plan that you need to drop off your pet and leave her there for the day! With my schedule I can’t do that. I only have mornings free!! I can’t cancel my plan so I need to pay for something I can’t use!!!
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June 2023 by terry elkins
Very nice and professional staff. Doctors are very good. Building is very clean. Easy to geta an appointment. My 2 dogs gave no problem going there.
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June 2023 by Dan Mintzer
If it's not one thing with them it's another I would only go there for vaccinations and basic stuff. Very difficult to cancel your plan
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May 2023 by Potato Pie
When my cat Coal passed away the staff was extremely supportive and helpful. I'd give 10 stars out of 5 if i could.
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April 2023 by Julie Vettese
I have only used Banfield in Rochester Hills Rochester Rd for flea medicine and I should have left it at that!! I have been dealing with them since last Thursday, have spent tons of money and my dog is in worse shape than than when I originally took him in!! They are rude, incompetent, and only looking for more ways to get money out of you! Beware the corporate Vet! Take your pet to a private Vet!!
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April 2023 by Allen Lendzion
Banfield never let's me down. Great staff, great services at a great price.Gold standard for pet lovers.