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November 2023 by Nikki K
AMAZING! My daughter had a terrible experience with her first contact appointment at a different store and they put the wrong prescription in for her glasses. This location was the exact opposite of that experience. They corrected our issue with my daughter's glasses even though this location wasn't at fault for the mistake. We made an appointment at this store for her contact lesson. Tony was patient and amazing. It took her two appointments at this location because she was so nervous since the lady at her first lesson was so unkind to her, but the entire staff at this location was encouraging and cheered on her efforts. At her second appointment at this location, I walked around the waiting room to give my daughter some space while she worked on getting her lenses in. I received such a kind note from a staff member encouraging me and letting me know how they recognize the difficulty in letting her be independent and do this on her own, thank you, that made my week!Mike, Carolyn, Tony, Jersey, Renee and Dr. Krygiell, thank you! The kindness, understanding and patience of this staff is something that is difficult to come by. You all are doing amazing! I can't recommend this location enough!
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November 2023 by Sandesh S
Posting this review after some time. So maybe your experience will differ. My 1st time using progressives and these guys pretty much had me walk out the door with zero info on what to expect. Also, messed up the prescription so I was walking around thinking it was the "getting used to" phase! Wouldn't recommend.
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November 2023 by Barbara Martelle
Picked up my glasses today. Very happy with the results. Front desk was very helpful and nice. Rene was very nice and extremely helpful. Thank you!
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October 2023 by Kristen Brewton
The whole staff was super helpful and nice, but that's not what tjis review is about. This review is specifically about Rene at the front desk. I had to go to the appointment without my bf due to scheduling, which meant I had no one's help on picking glasses. After about 15 pairs on my face, I was starting to get overwhelmed and was on the verge of a breakdown. Rene saw my stress and offered to help me pick out some glasses they stayed with me for about 20 mins helping me try in all kinds of pairs and giving their advice. Genuinely would've walked out of there with no glasses if it wasn't for Rene taking the time to help me. And by help? I mean they held my hand through the whole thing and kept listening to my issues and concerns and helped me find a pair of glasses that genuinely looked great on me. 10/10 will continue using this americas best specifically because Rene works there!
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August 2023 by Jordan Snowden
I went here today for my first time and everyone was so kind! From the moment I came through the door everyone was attentive and really just super nice. Mike was very helpful and made the transaction so smooth, very excited to go back and get my glasses
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June 2023 by Mal Mal
Firstly, let me express my chagrin at the fact that this company as a whole does not seem to have my eye prescription tied to my online account like a company that exists in 2023.Second, I called this location to have them mail my prescription because I had moved and wanted to purchase some new glasses. They verified my address and then told me they were mailing it to me. It's been a month and I never got it. That is very annoying. Instead of calling them and trying again, I will just go to another company for my eye care because I am tired of this. I get that people make mistakes, but I am done with dealing with this any time I have to move.I gave it two stars because the doctor that performed my eye exam was awesome. Too bad the service is not so awesome.
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June 2023 by Yuhong Yang
Very good service, Tony was very nice and honest, I miscounted the total and he returned the extra cash I had given him. I really appreciated that kind gesture. The doctor and staff were all welcoming and kind. I recommend coming here!
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June 2023 by Lara Zhao
I had a wonderful experience at this place. I came here for a new pair of glasses, but the eye doctor examined my eyes have an infection of keratitis. He’s very professional and responsible. I’ve been here for 3 times so far on every Tuesday evening, everyone else who’s working at that time was also professional and wonderful. I’d suggest my friends come here for getting glasses or eye exam.
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June 2023 by Tammi Legree
I was scheduled for an eye exam on 6/1 and have waited about a month for an appointment. I recieved a call today saying that there are NEVER any doctors available on the 2 days of the week that I need...why would the staff schedule knowing that on those 2 days that there are no doctors available?? I've been coming here for ages but now it's time to find another company..Very disappointed!!!
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May 2023 by Caio Marcelo
Dianna was great helping me making sure that my glasses lenses were replaced. At the same day my daughter had an amazing first time getting her eyes checked with Dr Davis G., both very professional and great people.
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April 2023 by David D
I stopped here after making an appointment online. I had great experience coming in I was welcome by Samantha and she showed me the differences in prices of the glasses they have in display. The ophthalmologist took his time with the exam. Samantha took the time to write down all the different prices for all the glasses I liked. Very clean place and well stocked. For $79.95 I got an eye exam and 2 paid of glasses.
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April 2023 by MAINSTAY Collectables
I went to this location a little over a year and a half ago to get two pairs of new glasses. The staff who did my exam were very nice and professional. I'm disappointed with the quality of the glasses. I paid almost $600 for two pairs. I got the recommended coatings for anti glare and scratch resistance. Only to be plagued by both months later. And whatever they used as a coating started flaking off the lenses. It was horrible quality I never had this problem with any of my previous eyeglasses. The measurements of the eyeglasses seemed like a bad fit as well. I explained this to the person at the counter and they stayed there is nothing they can do about it. I was not pleased at all. To say the least I will not be going back to this location for my eyeglass needs!
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March 2023 by griselda dana
Well where to start. First they brought cracked glasses then to shut me off for that because they were trying to make me take those. Since I wore them I had pain in my ears and nose because they didn't measure correctly . When I return to say I had problems they didn't fixed actually made it worse and the person who said to contact never answered or show up in store . Never going to return there I'll find another branch with decent people
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February 2023 by Ij Wachuku
Had a wonderful experience! Literally just drove to a glasses shop to help me repair my glasses. Both of them were loose and the lens kept popping out. Without charge, they kindly repaired it in a speedy time and service. I just sat for a short time while they repaired it. And they aren't even where i get my eye exams! But without they kindly attended to my small need, I might switch over to them. Such a great place. Service looks attentive, smooth, and pointed. Highly recommend!
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January 2023 by Dave Belferman
We were very pleased with the service and the people we worked with. Prices were a pleasant surprise.