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November 2023 by Nick Rea
Amazing Canadian company! Their customer service goes over and above any company I have worked with in the past. They care about the customer and are so helpful with all needs. They take the time needed to get any issues sorted and will listen to customer ideas. Good prices and fast shipping. I will always use this company first and foremost when restoring cars. I recommend anyone and everyone to use this company for their autobody and restoration needs.
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June 2023 by fred peel
Poorly hand made panels, could have saved 900 dollars and bought a sheet of steel and been happier with the repair
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April 2023 by Jay M
Order from Nor/am twice for body panels and rocker panels. Great place, great prices, great customer service, fast shipping. Nor/am will always be my first go to for body panels!
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February 2023 by pwee507
Seems like a good company. Responsive company... hopefully the parts are decent quality to boot
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January 2023 by Thomas D Liu
What an amazing company. Required driver and passenger rocker panels that had to be installed on my vehicle and pass safety certification in two weeks time. What a Christmas miracle considering the pre holiday traffic and during a winter storm. The sales staff helped diligently to box and ship my parts. I received the rockers within a day. Thanks so much!
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October 2022 by Duncan Duncan
I ordered a left and right side floor pan for my volkswagen rabbit , I understood that the shipping from their supplier was going to cause a delay. Once I got the pans the one side was amazing and the other side was not so nice. I contacted their customer service and they were going to look into it , they told me that that's how they were and thay they were going to be getting another shipment and would look at them to confirm if they were all not a good stamping , well that was the last I had heard they offered me to return the pan but I need the pan .
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July 2022 by Piscine Aide
13 days after my order, still no news or tracking number. We left many messages without any answer. I think I will protest with credit card.
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May 2022 by Pat Menchio
Their "slip on" Rocker covers were horrible. Cemetery wrong dimensions on bends and had to cut "full" covers into pieces and make fir where I could. VERY bad product.
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February 2022 by Ihate Clowns
Needed new floor pans for a firebird restore and this site was the best part. Floorplans showed up about 2 months later (long wait, but said 12 to 16 weeks at checkout) and they are perfect. Matched it up and now just have to cut the old ones out and weld these in and then I'm rust free.
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February 2022 by Duncan Farquhar
I ordered a left and right side floor pan for my volkswagen rabbit , I understood that the shipping from their supplier was going to cause a delay. Once I got the pans the one side was amazing and the other side was not so nice. I contacted their customer service and they were going to look into it , they told me that that's how they were and thay they were going to be getting another shipment and would look at them to confirm if they were all not a good stamping , well that was the last I had heard they offered me to return the pan but I need the pan .
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October 2021 by Liam
I ordered parts from this company and they took over 4 months to come in! At first I thought this company was a scam because every time I asked for shipping updates they didn't give me a straight answer. I was uncertain when their order would get to their facility and had my car immobile for months because of it. If I knew how long it was going to take I wouldn't have ordered them in the first place. I hope you don't have to go through the headache that I went through.
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September 2021 by Matthew Dupuis
@D Lub: I did - I waited THREE months and am now trying to get ahold of someone to cancel my order. The mildly unpleasant lady who normally answers the phones just... isn't.Don't do it, folks. It's just not worth the heartbreak.Edit - My review is for the Canadian outlet, but it sounds like the US outlet is no better.
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July 2021 by D N
*** DO NOT DEAL WITH THIS COMPANY ***. I placed an order April 6th. I was told 5 weeks to be delivered because they were from China. I was subsequently told my parts arrived in the U.S 2nd week of May. I guess Canada has moved. It's July 5th and still no parts. Same old excuse "COVID". That worked for the first 7 weeks. Not anymore. The will NOT respond to email or answer phone calls. I wish I had read the reviews before dealing with these folks. Hopefully this helps someone out and you're not disappointed like myself and the others on here.All the best!!
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July 2021 by Harold Kinney
First of all they offer parts they don't even have. Take your money then silence. When you contact them. You get we have to make them it will be 6 to 8 weeks just to make them then add process to ship and shipping time. P.S.A. they don't make them they order them from China. When ask why I'm still waiting I was told what is your problem people have been waiting since February for their parts. Excuse wait for it........Covid. The excuse every lazy, poor work ethic, poor customer service companies use.
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July 2021 by D Lub
terrible customer service, someone respectful needs to be answering the phones, very rude. placed an order for rockers, and had to cancel my order after i followed up and was told it was going to take 3 weeks for them to make them and another week to ship. so a month to receive a set of rockers, aint nobody gonna wait that long.
