This Rite Aid location in Richmond is consistently described as a clean and orderly store. Multiple reviews highlight the friendly, kind, and cheerful staff throughout the business. The pharmacy team receives specific praise for being caring, non-judgmental, polite, and professional. They are noted for taking time to explain prescriptions and for genuinely caring about customer well-being. The helpful store staff are remembered by customers for their attentive service, often recalling previous purchases to offer assistance. Reviews mention that employees work well together as a team. The overall atmosphere is welcoming, with staff noted for being in a good mood and providing engaging experiences. Customers feel understood and have confidently switched to this location from other pharmacies, citing the superior and helpful service as a primary reason for their loyalty. The store also offers well-priced products.
Great store! Awesome staff! I continue to shop here because of the level of customer service the staff brings and the cleanliness of the store! Also enjoy the rewards program!
November 2023
We were there for vaccines. We were in and out in less than 30inutes
August 2023
Love this rite aid has the RITE! People working there
