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September 2024 by Matt Gilson
Very unprofessional! Sold me 2 used tires and gave me a quote and then charged me more because he had to work a little harder to get tires off. Then he questioned my common sense which I'm sorry but this is 2024 not 1986 you cannot treat people that way and expect anything positive to come from it. Ive never had a tire shop complain that I didn't help out. HELLOOOO I'm at your tire shop paying you for this service. I wouldn't recommend unless there is NO OTHER OPTIONS.
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September 2024 by Alyssa Young
Absolutely terrible customer service.. and that was the owner. Treated with such disrespect so rude and just terrible not only did he make it clear he didnt want to be there and do his job but i also would not like to be there hearing about how negative comments about the job or your life. Leave your drama at home. Especially how your the owner… not like i could let the manager know … just mind blown how someone acts that way being a business. Last resort type of deal now!
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August 2024 by Patricia Smith
I came in today and got a tire rotation. I usually go to Vans in Richmond but every time I go there they are closed so I decided to give Ken’s a try. Thank god I did. The man at the front counter asked what I needed I told him a tire rotation and he got me in right on the spot. Very thankful for him.
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August 2024 by Augustine Aguilar
Great service called around many places to get some tires swapt and no one could give me a set price every shop kept saying the price would depend after the job was done, kens did it on a holiday weekend at a great price and called me every time something came up to make sure we were both on the same page. Kens will be the go to shop from now on
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August 2024 by Aharon Bouy
Needed a new set of front end tires very suddenly. They were able to assist on short notice. New tires on the front. Assessed the cause of the problem. Friendly Service.
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July 2024 by Patty Adkins
Had a flat tire first thing in the morning...couldn't go to work, too far on a spare. Called Ken's Tire and Rim, he ordered the tires for us called us at 2:30 pm said they were in. We went down right after the phone call and back on the road within 1 1/2 hours. The owner is super friendly and very knowledgeable. Great price...better than bigger companies.
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June 2024 by Tony Capano
HIGHLY RECOMMENDED. Support small local business. As I prepared to take my camper up north this weekend to get ready for Memorial Day, I noticed the sidewalls of my tires were rotting and unsafe to drive. Ken’s was open on Sunday, had my tires in stock, and provided fast and friendly service. The pricing was extremely fair and I could not have been happier with the service I received. Ken’s saved the day!
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January 2024 by John Musyk
amazing service, quick and fast, right to the point no questions asked, fair price highly recommend
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September 2023 by Heather Taylor
Great work, customer service and did the job so fast !! Would highly recommend going here vs. the big name companies.
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September 2023 by Herkimer At Random
Awesome guy
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September 2023 by Vince Severini
Gets the job done at a reasonable price.
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September 2023 by Joseph Scheuer
Nice and reliable service.
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August 2023 by Alexis Atkins
Thankful it is open on Sunday. Had to get a tire patched and it was very quick, easy, and a good price. Really nice guy, too. Would absolutely recommend.
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August 2023 by Colliers Collier
Excellent customer service. Open on Sundays Thank You Jesus I was riding on an donut.
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July 2023 by Midge St onge
Sometimes the older man there has a bad attitude which inturn wish you went somewhere else.